3DFilaPrint Reviews 604

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy to use website, cheapest prices I could find with print delivery. Needed to contact customer support as my delivery address hadn’t been saved properly, got through quickly and the issue was sort... See more

Company replied

Rated 5 out of 5 stars

My first order from 3Dfilaprint, ordered Late Thursday arrived early Saturday morning. Well packed, filament exactly as ordered, good price. Free filament sample included. Definitely use again.

Company replied

Rated 5 out of 5 stars

Fast dispatch I hope they continue the free small filament samples with your order for the foreseeable future as it is a cute treat and draws me back to but again. Hope the free basic shipping... See more

Company replied

Rated 5 out of 5 stars

I was about to place an order but decided to give them a call for some advice, what I didn't expect however was the massive amount of support I got! They took time to listen to my printing problems, s... See more

Company replied

Company details

  1. Electronics Store
  2. Architectural and Engineering Model Maker
  3. Digital Printing Service
  4. Electronic Parts Supplier
  5. Graphic Designer
  6. Handicraft

About 3DFilaPrint

Written by the company

Italian Trulli Established in 2013, 3D FilaPrint Ltd is one of the leading 3D printing filament suppliers in the UK. Offering the best filaments at competitive prices. Staying on the bleeding edge of the 3D printing market. Stocking thousands of products with a wide range of choices for filaments, printers, resins and much more. 

We also offer a professional low-cost 3D design and 3D printing service.

Need a prototype created or a broken part replaced? Then please give us a call 01702 611027, we are always happy to talk you through the amazing possibilities of 3D printing.

Shop 3D FilaPrint
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We provide free shipping on any order that has 2 or more spools and is within the UK mainland. We supply materials to the UK Educational, Automotive, Defence and Manufacturing sectors. We are also here to provide a wide range of quality and affordable 3D printing filaments to the creative industries.

We supply free samples with your order, so you can try before you buy. We also offer re-sealable bags to store your quality filaments once opened, and gloves and a mask with your resin purchases. Plus many of our amazing materials are wound on cardboard spools with recycled packaging. Just a few of the many reasons to buy from 3D FilaPrint Ltd.

We’re always here to take any questions you may have about our products, our website or 3D printing in general. 

You can contact us using our live chat feature below, by email on enquiries@3dfilaprint.com, telephone 01702 611027 and via our Social media channels.

We take communication seriously and provide you with 1 to 1 professional support daily, whatever position you may be on your 3D printing journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

604 reviews

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Rated 5 out of 5 stars

Black pla and petg

Esun pla and petg filament. Good price, well packaged and fast delivery. Thanks

13 October 2023
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Reply from 3DFilaPrint

Hi George,

Thank you for your feedback and for choosing 3dfilaprint! We're thrilled to hear that you had a positive experience with eSUN's filaments. We take pride in offering high-quality products at competitive prices, ensuring they are well-packaged and delivered to you promptly. Your satisfaction is our top priority, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

great selection

great selection, super fast dispatch and delivery

9 October 2023
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Reply from 3DFilaPrint

Hi TCDP,

Thank you so much for your positive feedback! We're happy to hear that you had a great experience with our selection, dispatch, and delivery. Providing a wide range of high-quality products and ensuring speedy service is always our top priority. We value your satisfaction and look forward to serving you again in the future.

Kind regards,
3D FilaPrint

Rated 5 out of 5 stars

Good Service

Fast free delivery, and very reasonably priced products, the spacific filament I got was was over £12 cheaper than amazon for the same thing. May not always be the case though.

6 October 2023
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Reply from 3DFilaPrint

Hi Lee,

Thank you for your feedback! We're happy to hear that you had a positive experience with our service. We strive to provide fast and free delivery, as well as competitive pricing for our products. While we understand that pricing may vary, we constantly work hard to offer the best value to our customers. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We appreciate your support!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Great company!

Great company, service and prices.

5 October 2023
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Reply from 3DFilaPrint

Hi Wayne,

Thank you for your positive feedback! We take great pride in providing exceptional service and competitive prices to our valued customers like yourself. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Brilliant service and timely delivery

Brilliant service and timely delivery, as always.

29 September 2023
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Reply from 3DFilaPrint

Hi Simon,

Thank you so much for your continued support and kind words! We strive to provide the best service possible and ensure timely dispatch for all our valued customers. We're thrilled to hear that you are pleased with our service. We look forward to serving you again in the future!

Kind regards,
3DFilaPrint

Rated 4 out of 5 stars

Bad spooling nearly broke my machine

EDIT:
Have been in touch with them about the issue, things were properly discussed about the issue and I'm happy about the measures that will be taken to prevent the issue from happening again.

As stated below the quality of the material is splendid, delivery was fast and the free sample was muchly appreciated. I will definitely be ordered again when needed.

I will leave my original review below but will amend the rating now things have been dealt with.

ORIGINAL:
I'm split on this review.
The filament quality is really good and I have been having great success with the print pieces themselves, some minor faults but mainly due to printer settings which is on me. I've only ordered samples before which were also high quality so this is my first 1KG spool ordered.
It arrived fast and came in a resealable packaging which was a nice touch for storage again once printing is done.
The biggest issue, like the title, was how badly the filament was spooled. It was like it had been fed under already spooled parts of the filament and would get caught and almost stuck during printing but pull itself free for the most part.
It came to a tipping point where it wouldn't pull free and was instead bending my spool arm and upon stopping the print the printer head couldn't even return to the homing position and was instead pulled back to the center by the taught filament, this ruined my chance to continue the print which was 6 hours in to a 14 hour print.
I had to unspool the entire thing where at the literal end of the spool the filament was under the last two wraps of itself and spooled it myself but neatly.
Since then it has been great and if for not having the risk to my machine, a waste of filament from that print where it got stuck and needing to respool the entire thing I would have given a much higher review.
I've even reached out about this issue and had no response so 1 star it is.

4 October 2023
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Reply from 3DFilaPrint

Hi Matthew,

We're sorry to hear that you had some trouble with the Polymaker Polylite PLA Pro spool. Unfortunately, your email was caught in our junk folder. It's out of character to not hear back from us, if it does happen, we do welcome phone calls and live chat on our website. We have now contacted you regarding more information so we can help to resolve the issue.

If you have any questions, feel free to send us a message.

Kind regards,
John
3DFilaPrint

Rated 5 out of 5 stars
3DFilaPrint logo

Reply from 3DFilaPrint

HI Brad,

You're welcome! We're glad to hear that your order from 3dfilaprint arrived quickly. Providing prompt dispatch is one of our top priorities, and we're pleased that we could meet your expectations. If you have any further questions or need assistance with anything else, feel free to let us know.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, fair price and a bonus free sample of PLA+ which was unexpected but very welcome as I was thinking of trying this filament soon. Thanks.

26 September 2023
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Reply from 3DFilaPrint

Hi Charles,

Thank you for your positive feedback! We pride ourselves on providing prompt delivery and fair pricing to our valued customers like yourself. We're delighted to hear that you were pleasantly surprised by the bonus free sample of PLA+. We always strive to go above and beyond to exceed our customers' expectations. If you have any more questions or need further assistance, feel free to reach out. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Easy website ordering.

Easy website ordering.
Excellent delivery by DPD.
Don't use a lot of filament but will buy from 3DfilaPrint again.

25 September 2023
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Reply from 3DFilaPrint

Hi,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our website ordering process and that DPD provided excellent delivery service. We appreciate your support and are glad to know that you found our filament to be efficient. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

PLA sent promptly

Items were as described and sent promptly.

20 September 2023
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Reply from 3DFilaPrint

Hi Stephen,

Thank you for your feedback! We're glad you were satisfied with our dispatch time and product accuracy. We value your satisfaction and look forward to serving you again in the future.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

My go to place to buy 3D printing…

My go to place to buy 3D printing filament

19 September 2023
3DFilaPrint logo

Reply from 3DFilaPrint

Hi Denis,

Thank you for your trust in 3dfilaprint as your go-to place for purchasing 3D printing filament. We take pride in offering a wide range of high-quality filaments that meet the needs of both hobbyists and professionals alike. Our commitment to providing exceptional customer service ensures that your experience with us is seamless from start to finish. We appreciate your continued support and look forward to serving you with top-notch products and assistance whenever you need it. Happy printing!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Five Stars Plus

Great selection, knowledgeable and helpful staff, quality filaments, good prices and super speedy delivery.

18 September 2023
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Reply from 3DFilaPrint

Hi Chris,

Thank you for taking the time to share your positive experience with 3dfilaprint! We are happy to hear that you had a five-star worthy experience with our company. Our team takes pride in providing a wide selection of high-quality filaments, and we're glad to know that our staff was knowledgeable and helpful during your interaction. We understand the importance of good prices and fast delivery, and we're pleased that we could meet your expectations in these areas as well. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Reliable

Reliable. Good value.

15 September 2023
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Reply from 3DFilaPrint

Hi Mike,

Thank you for your feedback! We strive to provide reliable and good value products and services to our customers. Your satisfaction is our top priority, and we appreciate your trust in us. If there is anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We are here to help!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Good service !

Great service , and fast delivery!

30 August 2023
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Reply from 3DFilaPrint

Hi,

Thank you for your positive feedback! We take pride in providing excellent service and ensuring fast delivery to our valued customers like you. Your satisfaction is our top priority, and we are thrilled to know that we have met your expectations. We look forward to serving you again in the future!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars
3DFilaPrint logo

Reply from 3DFilaPrint

Hi Crystal,

Thank you for your feedback! We strive to provide excellent service and fast delivery to our valued customers like you. Your satisfaction is our top priority, and we are happy to know that we have met your expectations. We look forward to serving you again soon!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Excellent filament and very good price. Will be buying from them again very soon!

5 September 2023
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Reply from 3DFilaPrint

Hi Paul,

Thank you for your feedback! We're happy to hear that you had a positive experience with our fast delivery and quality product range.

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Always the best!

In the 9 years that I have been a customer I have always been delighted with the products and service. I have no reason to look elsewhere. Thank you Tim and your team.

10 September 2023
3DFilaPrint logo

Reply from 3DFilaPrint

Hi Jeffery,

Thank you so much for your continued support and loyalty over the years! We truly appreciate your kind words and are thrilled to hear that you have always been satisfied with both our products and service. It's customers like you who inspire us to keep pushing forward and delivering the best possible experience. Should you ever need anything or have any questions, please don't hesitate to reach out. We're here to assist you every step of the way. Thank you again for being a valued customer!

Kind regards,
3DFilaPrint

Rated 5 out of 5 stars

Great site with lots of options and…

Great site with lots of options and quick delivery

20 August 2023
3DFilaPrint logo

Reply from 3DFilaPrint

Hi Natalee,

Thank you for your positive feedback! We're happy to hear that you had a great experience with our website. Our team works hard to provide a wide range of options and ensure quick delivery for our customers. We appreciate your support and look forward to serving you again in the future.

Kind regards,
3DFilaPrint

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