This is what I call a real help to cut the emotional factor in trading. It’s nice to have a robot that perfectly execute the strategy like I would and won’t feel greed, fomo or any other trading disea... See more
Company replied
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See what reviewers are saying
i have been using 3 commas for a while, and it's simply outstanding. it makes trading so much easier by allowing me to connect all my exchanges in one place. I can easily set my profit and... See more
Company replied
The bots themselves work within the parameters as they should. Unfortunately, they cannot report the actual exchange fees taking place. For example kraken users, whom pay for $0 fees monthly up to 100... See more
Company replied
I've used 3Commas for approx. 4 years and the app has gone from strength to strength. Many of the features have reached a good level of maturity and new features arrive well-polished from the outset.... See more
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Company details
Written by the company
Smart tools for cryptocurrency investors to minimize risks, limit losses, grow profits, and manage their portfolios across multiple exchanges.
Contact info
Laeva 2, 6th floor, 10151, Tallinn, Estonia
- support@3commas.io
- 3commas.io
You should know
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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very Friendly
very Friendly, Very prompt and helpful customer service and i like the features where they ask feedbacks and suggestions
5 May 2025
Unprompted review
Reply from 3Commas
Thanks a lot for the kind words! We really appreciate your feedback and always work to improve based on what our users share.
If you want to dive deeper or share more ideas, join our 3Commas Community — that’s the best place to connect and stay updated:
https://t.me/Community_3Commas
Looking forward to seeing you there!
Ease of use very good choice of wallets…
Ease of use very good choice of wallets the only thing I would like to see is preset bots option within the app
4 May 2025
Unprompted review
Reply from 3Commas
Thanks a lot for sharing your thoughts! Preset bots are definitely a handy feature and we see how they could make things even easier. We'll pass this along to the team — stay tuned, improvements never stop coming to the app!
amazing fast and clear set up specially…
amazing fast and clear set up specially for a beginner like me,the best thank you
4 May 2025
Unprompted review
Reply from 3Commas
Hi Nick! It's great to hear that 3Commas has been helpful for you as a beginner. Making advanced tools easy to use is one of our top priorities. Thanks for choosing us—we're here to support your success.
I tried it out for 1 month
I tried it out for 1 month, not happy with trading view signal bot integration alert signals buy sell trades, also support dont respond or know their own documentation very well. Also the grid bots never made money always lost even though advertised as successful 30-70% over 120 days etc.. doesn't even make 0.5-1% per day tried lot sof them. so I asked for refund of my remaining annual subscription paddle said go thru paypal dispute PayPal closed my dispute so I lost my annual subscription $664 didn't veen get partial refund for 11mths remaining so no subscription no and no partial refund etc.. - they cancelled my subscription and kept my money after only using for 1 month - greedy and be careful try for a month full subscription only and see results performance - recommend crypto hopper or other platform that offer true arbitrage, better support, ticket system not handled by outside payment support reseller like paddle thru zendesk not a pleasant experience.. shame needed full subscription to test out signal bot with trading view alerts real-time sync based on custom strategies/alerts etc, tradingview refunded me my subscription why couldn't 3commas ?? avoid them..
2 May 2025
Unprompted review
Reply from 3Commas
Hi Zorkmon, we're sorry to hear about your experience. We want to clarify that you're eligible for a refund under our clear and transparent refund policy. Our support team has already responded to your active support request with the exact steps needed to complete the process.
Please check your email or log in to your 3Commas account and respond via the chat support widget so we can proceed with your request. We're here to help and resolve this as quickly as possible.
The setting up is beginner friendly.
1 May 2025
Unprompted review
innovative
1 May 2025
Unprompted review
Reply from 3Commas
Love hearing that you find us innovative — that’s exactly what drives us every day. Stay tuned, there’s much more ahead!
👉 Hop into our Telegram community to stay in the loop and exchange ideas with traders worldwide: https://t.me/Community_3Commas
Super customized support after…
Super customized support after understanding he bot, it was easy and logical to set up
29 April 2025
Unprompted review
Reply from 3Commas
Thank you for the kind words! We’re really glad you found the setup smooth and support helpful. Our team is always here to make sure your trading journey is seamless.
👉 Join our official Telegram community to connect with traders, share tips and get valuable insights every day: https://t.me/Community_3Commas
A Game-Changer for Automated Trading
3Commas has been a major asset in my trading journey. By leveraging their powerful DCA bots through the API, combined with my custom AI-driven portfolio management strategy, I achieved over +25% gains. Their platform is reliable, flexible, and gives you the freedom to build truly strategic automation, not just simple presets.
The ability to fine-tune bots, integrate with AI decision-making, and execute trades seamlessly through the API made a huge difference. 3Commas isn’t just a trading tool — it’s a foundation you can scale serious strategies on. Highly recommend for anyone serious about automated trading and looking to take control of their results.
28 April 2025
Unprompted review
Reply from 3Commas
Thanks for the thoughtful review, S. Clearion!
We love seeing traders push the boundaries of automation and take full control of their strategy — that’s exactly why we built 3Commas to be flexible and powerful under the hood. Keep scaling, keep experimenting, and know that we’ve got your back every step of the way.
Let’s keep trading smarter
Super friendly app
Really straight forward and user friendly. I am not a serious investor, but this has been such a fun and educational journey! 100% would recommend
28 April 2025
Unprompted review
Reply from 3Commas
Hey Bernard! We're thrilled to hear you're enjoying the ride — it's awesome to know you're learning and having fun along the way! That’s exactly what we aim for: making smart trading accessible, even if you’re just getting started. Thanks for being part of the journey 🚀💚
The help provided by the stellar crew.
27 August 2024
Unprompted review
Reply from 3Commas
Thank you for recognizing our team's efforts. We are committed to providing the best support possible and are always here whenever you need us
I am having a great experience and the…
I am having a great experience and the ai bots impresses me daily. Thank you, for having this opportunity to the public.
24 March 2025
Unprompted review
Reply from 3Commas
We’re thrilled you’re enjoying the AI bots — it's still just the beginning. Thanks for being part of the ride and for your kind words!
the road to my 3 commas
Trading made simple and fun, set your TP, SL or TTP and TSL earlier, just get the right setup 3commas will do the rest. Thank you so much I am feeling I am getting my 3 commas!
25 April 2025
Unprompted review
Reply from 3Commas
Love the energy! When the setup is right, the bot does its thing — and we’re glad to be part of your journey to those 3 commas.
It's nice to have a demo accounts to…
It's nice to have a demo accounts to learn the process on your system it really makes it great so you know the ways not to lose money or lose as much money you guys are great and very helpful thank you sincerely
24 April 2025
Unprompted review
Reply from 3Commas
It’s awesome to hear that the demo accounts are helping you learn the ropes without the pressure. That’s exactly what we hoped for — thanks for the thoughtful note!
A stupid "I'm not a robot" checkbox suddenly popped up while...
I am generally super satisfied with the platform. But today, while I was setting something up, this stupid "I'm not a robot" checkbox suddenly popped up... then the previous settings were just gone, and I had to start over. If I'm scalping on the platform and such a stupid field suddenly appears, will 3Commas cover my loss? I don't think so!
21 April 2025
Unprompted review
Reply from 3Commas
Hey there!
That definitely shouldn’t have happened — we get how frustrating that must’ve been, especially when you're in the zone. Please reach out to our support team at support@3commas.io so we can take a closer look and make sure this doesn’t get in your way again.
We appreciate your feedback and want to help make things right.
A bad experience
I tried different bots like DCA and Signal bots on 3 commas but made very little progress in terms of profits. Then i tried Grid bot which initially worked very impressive and i increase my profit from 100 USDT to 280 USDT in two days. Suddenly it started to drop and within 2 hours it became 70 USDT. I stopped the bot in panic but it went on running till became zero. I purchased 100 more USDT and started the grid bot carefully. When the profit rised to 128 USDT, it started to come down. At 120 USDT i stopped the bot but bot kept on running and till morning all the money went to zero. It was very horrible for me. I shared my experience with 3 commas team but did not get any satisfactory answer or solution.
19 April 2025
Unprompted review
Reply from 3Commas
Hey Tariq!
Appreciate you giving Grid bot a go — awesome to hear it’s working well for you! If you ever want to dive deeper, explore new strategies, or just connect with fellow traders, our community is the perfect place: https://t.me/Community_3Commas
Wishing you continued success and strong trades ahead!
Opened an account 5 days ago yet still…
Opened an account 5 days ago yet still they didn't finish my verification!
Except the usual nonsense bot answers, still no solution. They took the picture of my passport and ID, looks like I'm scammed!
5 April 2025
Unprompted review
Reply from 3Commas
Hi Mert,
Thanks for sharing your feedback — we understand how frustrating this experience must be. To assist you faster, please reach out to us at support@3commas.io using the email you registered with. This will help us quickly identify your account and resolve the issue as soon as possible.
We appreciate your patience and are ready to help.
Great tool to start smart trading.
10 April 2025
Unprompted review
Reply from 3Commas
Hey Boris, awesome to have you with us! If you ever need tips or just wanna chat trading — feel free to hop into our Telegram community: https://t.me/Community_3Commas.
The crew’s super helpful, and we’re always around to support!
Awful experience with system errors
My DCA bot lost $60 and I couldn't see any way to edit the specific parameters I wanted to. For free users they don't offer customer support beyond AI so there was no help. I closed at market price and their system errored out. I didn't see the error message until the next morning which means part of it closed out part was still operating and lost another $10. Tried to get support, there was no way to get any support anywhere. Went to sell all to usdt but it wouldn't give me the option for usdt only USD. Tried that and their system errored out with that. Tried it again and it deducted $14 out of the transaction. So I lost $60 due to the edit screen not being all that complete and no support and then an additional $24 due to system errors and lack of support. Overall it was a horrible experience. The grid bot seems to be working and that's not very hard to edit so I'll leave that there for now hence two stars. And I'll look for another place or just get out of crypto altogether the hassle and amount of errors screwing everything up isn't worth it. The risk in crypto is because online systems can fail at any time and exchanges can go bankrupt etc., seems very unethical also if you care about that.
4 April 2025
Unprompted review
Reply from 3Commas
Hi Heidi,
Thank you for sharing your experience — we're really sorry to hear that it was frustrating and disappointing for you.
We completely understand how important it is for trades to execute smoothly and for support to be available when things go wrong. While the majority of users don’t face similar issues, we know that individual cases might happen, and we’re here to help resolve them.
Please reach out to us at support@3commas.io with your account email or bot ID — our support team will look into your situation and do everything we can to help.
We’d also like to clarify that 3Commas does not charge any transaction fees, so the deduction you mentioned likely came from the exchange directly. Recently, some exchanges have limited USDT options for users in the EEA, which might have affected your experience.
We truly appreciate your feedback — it helps us get better. Looking forward to resolving this with you!
— The 3Commas Team
Great choice for professional performance
Easy setup automated futures trading bot
4 April 2025
Unprompted review
Reply from 3Commas
Thanks a ton, Lee! We love hearing from traders who are putting automation to good use. If you ever want to explore new strategies or dive into advanced setups, our team and community are here to help — join us at https://t.me/Community_3Commas
Reply from 3Commas
Leandro, we truly appreciate your kind words! Making trading easy and accessible is exactly what we strive for, and it’s fantastic to hear that you’re enjoying the experience. If you ever need any tips, updates, or just want to share your success stories, we’re always here for you. Happy trading!
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