While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute scammers. Money taken from my account for a subscription I knew nothing about. When queried they say they sent subscription reminders (they didn't). I have never used the service, I didn't ev... See more

Rated 1 out of 5 stars

I was surprised to get an email thanking me for subscribing to this business and informing me that £40.56 would be taken from a bank account that I only use abroad two weeks of the year. Fortunately... See more

Rated 1 out of 5 stars

Absolutely scandalous , never signed up and no idea who they are or what they do, and care even less... yet somehow they have managed (3 times) to get into my account and steal money. I've informed my... See more

Rated 1 out of 5 stars

BE VERY AWARE: £40.56 x 2 within the month of June was taken from our business bank. 3 emails, we assumed were junk had been sent, but we didn't respond or give our details. Assuming, amongst other... See more

1.5

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete scam

Complete scam, not signed up and taken £29.99 out of my account. Report to bank immediately.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam account

Scam account. They tried to take £29.99 from my bank account yesterday. Luckily my bank spotted the attempt and blocked the request.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Please beware. They tried to take £29.99 out of my account even after I cancelled within the three day cancellation period. DO NOT SIGN UP FOR ANYTHING TO DO WITH THIS COMPANY

6 February 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

Tried to pay for parking in Bath and this site has used a popup to capture bank details and open an account without my knowledge.
Reported to my Bank

23 January 2025
Unprompted review
Rated 1 out of 5 stars

365helphub.com are a fraudulent site

365helphub.com are a scam site that take a payment of £29.99 from your account via debit card without permission. It must be linked to something else that is legitimate. If it happens to you immediately freeze and request a new debit card from your bank and report the transaction for the fraud that It is. It takes a couple of weeks but the bank refunds the money that has been taken.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammed out of £29.99

I had a direct debit set up for £29.99 that I did not authorise. I have cancelled any further payments but can't get anyone to contact me about refunding £29.99. I definitely did not authorise this set up.

13 November 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look