360 Cycles Reviews 

180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and patient when helping choose new bikes or accessories. People also deeply appreciate the efficient repair services, quick turnaround times, and clear communication during purchases, noting that staff members always offer honest and pragmatic advice. Though some reviewers were not happy with the service, mentioning faulty repairs, unreturned phone calls, and long delays in getting their bicycles fixed. Consumers noted that these unexpected technical problems led to frustrating experiences, inconvenience, and wasted time and money.

What people talk about most

Service

Consumers find service to be positive, highlighting knowledgeable staff and fast turnarounds for repairs like... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally friendly,... See more

Product

Users describe positive interactions with product, highlighting the great quality of bikes and accessories.... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great lines of communication and feeling... See more

Quality

Reviewers mention positive feedback about quality, noting that bikes arrive in perfect condition and sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more

Rated 5 out of 5 stars

Work well done with friendly, efficient service, over many years. Unsure about most recent date. My one quibble is that I was advised that the bike would have to be left at the shop, booking in adv... See more


Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(180)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came to the shop and asked questions and they advise what bike and how the cycle to work scheme works

I came to the shop and asked questions about the cycle to work scheme and the owners Tomas and Marius explained everything clearly. They helped my son pick a bike out and said it would take a week to arrive from europe. These guys are extraordinary people with their staff helping out and making everything clear before purchase. Thank you from me and my son.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Emergency BB fitting !

I popped in today needing a bottom bracket pressfitted into a bike frame for an MTB holiday I'm going on. I had the new bracket in hand and explained I was under pressure; the guys in the shop were AMAZING even though they were busy, they got it done in 15-20 mins while I waited.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Acid X-Lock-Gopro Adapter

I was looking to buy the Cube Acid X-Lock-Gopro Adapter but quickly learned that stock is extremely hard find and often requires special ordering with waiting times of several months.

I had the option on the 360 Cycles webpage, to notify me if the item is back in stock (which other sites do also). However the only response I got to date was from 360 Cycles who had sourced the item from their suppliers within 3 days.

Several weeks later, 360 Cycles were still the only reply I got from all the "notify me" submissions and I'm happily using the adapter as intended.

Thanks 360 Cycles, I wanted it, you had it, I got it.... job done.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

360 Cycles is my go to place

360 Cycles is my go to place for repairs and service. Staff are always helpful, friendly, knowledgeable and upfront on pricing. Appreciate the quick turnaround for puncture repair to get me back on the road quickly. I wouldn't go anywhere else.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

These guys love bikes and it shows

These guys love bikes - and it shows! They know everything and have the greatest range of bikes and accessories. But if you want any work done on your bike, book very early! They’re ultra professional, courteous, and price fairly.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

Always great friendly service from all the staff. You can tell that they are passionate about cycling and their job which is infectious. Would highly recommend.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent processional staff

Excellent processional staff. Very easy to order and when I collected my bike was given a good how to use handover. Usually sceptical of reviews online but theirs is well earned. Very good company,

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Staff very helpfull

Staff very helpfull. Bikes rented for the wicklow 200 challenge. Bikes were in perfect condition which is one less thing to worry about when you cycle for 11h ;-). Will be back. Thanks a lot.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

One of the best retail experiences I…

One of the best retail experiences I have had - everything went smoothly in terms of ordering the bike, and communication from the store was great. Particular credit to Max, who was fantastic to deal with on the day I collected the bike, and ran me through everything I needed to go. The location and premises are beautiful, and all of the staff seemed happy and passionate about bikes.

4 June 2026
Unprompted review

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