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Company details

  1. Gaming service Provider
  2. Game Store
  3. Software Company
  4. Video Game Store
  5. Web Hosting Company

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Cancelled and still charged months later - no response from 33mail

After many years of being a customer, I cancelled my service. Months later, my credit card was charged for an annual renewal. I emailed support multiple times with no reply. I finally had to report it to my credit card company who investigated and credited my account. I see others report the same issue. So, I do NOT recommend 33mail.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

You cannot turn off your subscription!

Once you subscribe, there is no option to revert to a free version. I tried to "switch" to a free version, but my subscription still gets charged. I have also written multiple times to support without receiving a single answer.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

Not recommended! SCAMMERS! After choosing a plan they do not allow you to cancel it, they do not reply to emails, they charge you money every month, although I want to cancel the plan, but it is impossible to do on their website. No money back! --------------------------

9 January 2024
Unprompted review
Show reviews in all languages. (4 reviews)

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