2Gether Insurance Reviews 

17,184
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 3,521 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive prices and great value for the breakdown cover they provide, noting how remarkably simple, efficient, and stress-free the purchasing process is. People also state that the online platform is straightforward, clear, and very easy to navigate when buying a new policy. Some reviewers were not happy with high renewal prices that increased significantly after their initial first year of coverage. Consumers additionally mentioned facing occasional difficulties regarding call-out response times, confusing phone menu systems, and unexpected extra costs during roadside emergencies.

What people talk about most

Price

Users describe positive interactions with price, noting that the breakdown cover offers very competitive and... See more

Service

People report ambiguous experiences with service, reflecting a wide split in customer satisfaction. While... See more

User experience

Clients share positive opinions on user_experience, highlighting that the website is easy to navigate,... See more

Value for money

Consumers find value for money to be a strong point, frequently praising the affordable pricing and... See more

Website

Customers consistently note positive experiences with website, describing the platform as quick, simple, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more

Company replied

Rated 4 out of 5 stars

The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more

Company replied

Rated 4 out of 5 stars

I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more

Company replied

Rated 4 out of 5 stars

Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

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4.2

All reviews

(17,184)

3,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review on Breakdown Insurance sign-up…

Very competitive quote but with all these type of demand led services, the reality will be in the event of a breakdown which hopefully will not be necessary
That's when my Trust pilot review will carry due gravitas 🤞

8 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

We broke down whilst driving through…

We broke down whilst driving through Croatia, on contacting the company I was informed that although I had full European cover I had not informed the company where I would be at that time and so was not covered ! As I was randomly travelling around Europe with no itinerary that was only possible if I phoned them every day to say where I would be. Had to pay for a very expensive tow from the motorway will find a better policy next time !!!

26 September 2025
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to read this. Your feedback matters and we'd like to hear more about your experience. Please contact our team at customer.care@2gi.co.uk and we'll ensure this is looked into. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick and easy to join uncomplicated…

Quick and easy to join uncomplicated and a great price.
Thanks

1 August 2026
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Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good price.

7 August 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very easy to get

Very easy to get

31 July 2026
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Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 4 out of 5 stars

Brake down cover

I would have given 5 stars but ther is no call center to phone to take cover out just on line

31 July 2026
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Reply from 2Gether Insurance

Thank you for your review and for sharing your experience with us. We're pleased things went well and we appreciate your feedback. We're always looking to improve, so please feel free to get in touch if you have any further thoughts. The 2Gether Insurance Team

Rated 4 out of 5 stars

Easy to obtain a quote spoke to the…

Easy to obtain a quote spoke to the team very helpful

7 August 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased to hear things went well overall and we appreciate you taking the time to let us know. Any further feedback is always welcome - please feel free to get in touch. The 2Gether Insurance Team

Rated 5 out of 5 stars

Breakdown cover

Telephoned this company and spoke to someone called Joe. I told him the details of what sort of cover I wanted and he was very knowledgeable and professional. I didn’t realize that if I hit a pothole and damaged my tyre normal breakdown will not come to your rescue so gave me the option of joining a membership at a very reasonable price to cover that. Excellent breakdown cover.

31 July 2026
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Reply from 2Gether Insurance

Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The 2Gether Insurance Team

Rated 5 out of 5 stars

so easy to get breakdown cover with…

so easy to get breakdown cover with 2GETHER i was able to recieve the cover i required at a fair price so pleased i choose 2GETHER

7 August 2026
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Reply from 2Gether Insurance

We're glad to hear your experience with us was a positive one. Thank you for taking the time to let us know - it really does mean a lot to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Clear communication

31 July 2026
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Reply from 2Gether Insurance

We're glad to hear everything went well. Thank you for taking the time to share your experience - feedback like yours is really appreciated by our whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Quick easy to use webb site

Quick easy to use webb site. Very competitive prices.

7 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

So far so good

So far so good, good value for money

30 July 2026
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Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 1 out of 5 stars

Absolutely appalling breakdown service…

Absolutely appalling breakdown service – what is the point of paying for cover?

I am absolutely disgusted with the service I have received from 2gether Insurance. They claim that “customer satisfaction is our number one priority”, but my experience has been the complete opposite.

Their breakdown cover apparently states that if your vehicle cannot be fixed, you will be offered onward travel home. Sounds reassuring, doesn’t it? Unfortunately, when you actually need to rely on them, it appears to mean very little.

We have been left in a situation where 2gether Insurance won’t even send a mechanic out to assess the vehicle and see whether the problem can be fixed, yet they are also unwilling to provide the assistance we need to get home. How exactly is anyone supposed to know whether a vehicle can be repaired if you refuse to send someone out to look at it?

Quite honestly, I cannot understand what the point of paying for breakdown cover is if, when you actually break down and need help, the company doesn’t appear willing to provide it.

The promises made when selling the policy sound great, but when it comes to actually needing that support, my experience has been extremely disappointing. Customer satisfaction certainly does not feel like their number one priority.

I would strongly recommend anyone considering breakdown cover through 2gether Insurance to read the small print very carefully and question exactly what assistance you will actually receive when you need it, because based on my experience, the reality is very different from what you might reasonably expect from the wording of the policy.

Absolutely appalling service and a complete waste of money in my experience.

8 August 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're concerned to read this and would like to hear more. Please don't hesitate to contact us at customer.care@2gi.co.uk - our team will be happy to discuss this with you further. The 2Gether Insurance Team

Rated 1 out of 5 stars

Left stranded with my kids

They refused to help me and my kids stranded on the motorway. They said they came out last month for the gearbox and since then it has been repaired. This issue is engine related as it has no power but drives.

7 August 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your feedback. We're concerned to read your review and want to make sure the right people are made aware. Please contact us at customer.care@2gi.co.uk and we'll look into this further. The 2Gether Insurance Team

Rated 5 out of 5 stars

I usually shun the cheapest service ... but not this one

I usually shun the cheapest service. "You get what you pay for" etc. However, I have had 2Gether for 2 years and when I had a flat battery outside my own front door, the technician was there very quickly to get me up and running. The proof of the pudding is in the eating, they say. I am very pleased.

6 August 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 1 out of 5 stars

I had a flat battery

I had a flat battery and they sent an engineer who said there was nothing wrong with it, it just needs a good run. So I did this and a week later it would not start, but "Gether refused to come out unless I paid an axorbitent amount as I should have replaced the battery ( this was there policy!) But they were responsible for sending a competent engineer, the advisor said you should not listen to the engineer just replace what ever caused it? I will never use them again, they also sent me the renewal with out asking me. Most companies give a quote to see if you want to stay with them

7 April 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're really sorry to hear this. Your feedback is important to us and we want to make sure the right people are aware. Please contact our team at customer.care@2gi.co.uk and we'll be in touch. The 2Gether Insurance Team

Rated 1 out of 5 stars

Horrible experience

Horrible experience, will never recommend to anyone.

23 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for letting us know. We're concerned to read your review and would like to hear more about your experience. Please reach out to us at customer.care@2gi.co.uk at your convenience. The 2Gether Insurance Team

Rated 1 out of 5 stars

redicolous service

25 July 2026
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Reply from 2Gether Insurance

Thank you for your feedback. We take all reviews seriously and want to make sure yours is heard by the right people. Please get in touch at customer.care@2gi.co.uk and we'll look into this for you. The 2Gether Insurance Team

Rated 1 out of 5 stars

Still waiting at the side of a busy…

Still waiting at the side of a busy road with 3 kids in the car more than 4 hours after I called for recovery (despite not being in a very rural location). I spoke with the breakdown truck who has been assigned the job and my location had been given to them incorrectly and they weren’t told I was at the side of a main road with kids. Terrible service.

7 August 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're really sorry to hear this. We take all feedback very seriously and would like to understand more about your experience. Please get in touch with us at customer.care@2gi.co.uk and a member of our team will follow up with you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good cover and add on choices great…

Good cover and add on choices great value for money and easy to get signed up

29 July 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team

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