28pilates Reviews 300

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the supportive and encouraging community, feeling part of a group with friendly staff and instructors. The user experience is generally positive, with people finding the program well-thought-out and the exercises effective, leading to noticeable results. Many also enjoy the variety of programs and the flexibility to modify workouts. However, some people were dissatisfied with the product's quality, describing the reformer board as cheaply made, not sturdy, or prone to breaking. There are also concerns regarding unexpected recurring subscriptions and issues with the trial period, with some customers reporting charges that they did not anticipate or before receiving their product.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing disappointment and... See more

Staff

People report positive experiences with staff, highlighting the coaches and trainers as great, supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the programs easy to follow and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Subscription

Reviewers mention negative feedback about subscription, with many reporting unexpected charges for recurring... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the set up and encouragement, it’s not as user friendly as I would like. It would feel more fluid if workouts were in their own spot and had a mark as done when complete so you could see clear... See more

Rated 4 out of 5 stars

the trainers and customer service has been great. the program is well thought out and there’s a real feeling of being part of something- which helps with motivation. i feel i’m in skilled, competent h... See more

Company replied

Rated 4 out of 5 stars

I am having a great experience because all of the people in the group are nice & encouraging to each other. It's helped me with me consistency & I like being able to watch different workouts. The app... See more

Company replied

Rated 4 out of 5 stars

I have lost 70 pounds over a year, and I started with the 28Pilates 28 day challenge in late April/early May - I loved it so much that I started their 90 day challenge right after. There is support,... See more

Company replied



Contact info

3.5

Average

TrustScore 3.5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I am a busy mom of three and it was…

I am a busy mom of three and it was hard to carve out time to get a workout in. I needed a program that told me exactly what to do each day. Even as a physical therapist who is fully capable of making my own work out routines, I had decision fatigue from working with patients all day, I didn’t want to create my own. I have also tried other programs and just didn’t stick to them. With this program I look forward to my workouts every day and have now consistently worked out almost every day since April! The community is also a huge benefit and keeps me accountable! I also like to check in every day.i have had some small issues with the board but customer service has always been so helpful and responsive.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Lindsey!

It’s amazing how 28Pilates fits so well into your busy life. Juggling everything as a mom and physical therapist is amazing! Having a clear daily plan can make all the difference when you’re worn out from making decisions all day, so it’s great that this program takes that mental load off your shoulders. The fact that you’ve stayed consistent since April really shows how motivating the workouts and community can be. And it’s awesome to hear that even when issues popped up with your board, customer service was there to support you quickly.

Thanks for sharing your experience! It’s proof that with the right guidance and a supportive group, making fitness a regular part of your day is totally doable! 🙌

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Love this space!

I personally love this space! I haven't ever been able to complete a 21 day making habits challenge. Pilates 28 surpassed it & I'm now onto Day 70+. The women running the show -Meg & Amanda really show up with the help of their Leaderboards. I'm grateful they are real, down-to-earth women, some of who I consider my accountability friends. This is my forever go to! I'm 53 and this is changing my game.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Shelly!

It’s truly inspiring to hear how 28Pilates has become such a meaningful part of your life! Meg and Amanda’s genuine support really does make a huge difference, and it’s wonderful that you’ve found accountability friends who keep you motivated along the way. Your journey shows that age is just a number and with the right community and program, transformation is absolutely possible. Here’s to many more milestones on your Pilates path!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Taking back control of you! ❤️

Love this board and the challenge, it's been nothing but great. It's definitely made a huge difference in such a small amount of time. Love, love, loooove it!

8 August 2025
Unprompted review
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Reply from 28pilates

Hi Jaya!

It’s amazing how quickly positive changes can show up when you’re consistent. Your enthusiasm is contagious! Keep enjoying every moment of your Pilates journey! 💜

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Great

Great, easy weight loss method that you can tape stick to.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Yarim!

Love hearing that you’ve found a weight loss method that’s not only effective but easy to stick with! Consistency is truly the secret sauce, and it’s amazing how small daily habits add up to big results. Keep up the fantastic work! You’ve got this!

Warmly,
The 28 Pilates Team

Rated 4 out of 5 stars

the trainers and customer service has…

the trainers and customer service has been great. the program is well thought out and there’s a real feeling of being part of something- which helps with motivation. i feel i’m in skilled, competent hands. and i’m feeling good results! reason for only 4-stars is because the reformer board has been a little wonky. 28-Pilates needs a bit more RnD so they function more smoothly.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Angelique!

It’s wonderful to hear you feel supported by the trainers and customer service. Feeling part of a motivating community can be such a powerful boost, and it’s great you’re seeing positive results so far. Thanks for your honest thoughts about the reformer board, too. We’re always striving to improve the experience, and your feedback helps guide those efforts. We appreciate you sticking with the program and sharing your journey!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Program review

I've only been doing the program for 2 weeks but am seeing improvement. The community is great and very supportive. The workouts are great especially since I don't have the time to go to the gym. I would definitely recommend.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Stacy!

So awesome that you’re already feeling progress in such a short time! Having a supportive community and quick, effective workouts really makes sticking with it easier, especially when life gets busy. Thanks for recommending us! Your journey is just getting started! 💪

Warmly,
The 28 Pilates Team

Rated 1 out of 5 stars

0 STARS

0 STARS - SUCH A SCAM- SHITTY PIECE OF CHEAP PLASTIC EQUIPTMENT BROKE SO FAST- I THOUGHT I HAD TO ACTIVATE A FREE TRIAL TO START MY MEMBERSHIP- NOPE JUST STARTED CHARGING ME $30 A MONTH WITHOUT MY PERMISSION- THE CHAT FEATURE FOR CUSTOMER SERVICE DOESN'T WORK , THE PHONE NUMBER ON THE SITE IS INVALID, THE EMAIL THEY PROVIDE DOES NOT RESPOND SO I CAN'T EVEN CANCEL AND ASK FOR MY MONEY BACK .

7 August 2025
Unprompted review
Rated 5 out of 5 stars

The program is effective and…

The program is effective and convenient; the administration is responsive— from assisting when there’s been equipment malfunction all the way to asking members what types of additional instructional videos would assist them in reaching their goals and even creating special programs for those who have the time and interest to invest in their health journey.
Of all the things out there that people could choose from to try to make a step towards health, this is the one that’s a guaranteed success!

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Jennifer!

Thank you so much for sharing your experience! It’s wonderful to hear how our team’s support and tailored programs have made a real difference on your health journey. We’re always striving to create a community where everyone feels heard and empowered to reach their goals. Knowing you see 28Pilates as a dependable, effective choice means the world to us. Keep up the amazing work!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

I love this

I love this. I used to belong to a gym for HIIT classes. But it would take me a half hour to get there 1 hour to do the class and a half hour to get home. This is so much faster and more efficient. But let’s also not forget cheaper. I get an amazing workout with great variety to keep me motivated without leaving my house. I feel stronger and motivated to take on my day.

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Sam!

Cutting out the commute alone saves so much time and hassle, and being able to get a powerful, varied session right at home is such a game-changer. And knowing you’re getting great results without breaking the bank is the cherry on top.

We’re so happy you feel stronger and more motivated! It’s exactly what we hope for every member! Keep crushing it! 💪

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

The first program I have actually stuck…

The first program I have actually stuck too I really enjoy it!

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Sarah!

When a workout feels fun and rewarding, it makes all the difference in staying motivated. It’s so wonderful to hear that you’ve found a program you genuinely enjoy and can stick with and that’s honestly the hardest part for so many!

We’re here cheering you on every step of the way as you continue this journey!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Amazing step by step workout that helps…

Amazing step by step workout that helps to build strength and balance to your exercise! Patience is key to seeing real time results! Must recommend for beginners!

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Edelee!

It’s so great to hear how much you appreciate the clear, step-by-step approach of the workouts! Building strength and balance really does take time, and your point about patience is spot on, consistency is what brings those rewarding results. This program truly makes it easy for beginners to feel confident and supported every step of the way. Thanks for recommending it! Your encouragement will definitely help others feel motivated to give it a try!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Couldn't be happier!

This 28Pilates System is better than going to the gym! I've seen real results in just a couple weeks. I'm stronger and less lethargic during the day. And I love how supportive everyone is! You post your daily sweat checkin and people are sooo encouraging even if you fall off the wagon (like me) and get back on. I cannot say enough good things about this program!

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Steph!

The fact that you’re feeling stronger and more energized in just a few weeks really shows how effective the program is. Plus, having such a supportive community cheering you on—even when life gets in the way—makes all the difference. Everyone has those moments, and it’s wonderful that this group lifts you back up every time.

Thanks so much for sharing your inspiring experience! Keep enjoying the journey and all the progress you’re making! 🙌

Warmly,
The 28 Pilates Team

Rated 4 out of 5 stars

Love the Workouts But Board Needs Some Tweaking

I’ve been wanting to try Pilates for years so I decided to take the plunge with the 28Pilates board. I absolutely love workouts. It’s only been a month and I can see a difference already. I love the various workouts and programs. The community feature is awesome because you get to connect with every day users for inspiration, assistance, and tips. The board is good but could definitely use some tweaking. I find that the board gets stuck when I move the pads past the folding seam line. It’s hard to maintain an even consistent flow because you have to apply a bit more pressure to get past the seam. Also, it would be nice to have foam padding on the hand grips. The plastic is very hard for your palms when doing pushups and it would be nice to have some cushion. I’ve had to stop using the hand grips for push ups and instead use my yoga blocks.

28 June 2025
Unprompted review
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Reply from 28pilates

Hi Shateea!

Thank you so much for sharing your experience! It’s fantastic to hear you’re already noticing progress after just a month. That’s the kind of motivation that keeps everything going.

The community really is a wonderful bonus, isn’t it? It’s great to have that daily support and connection with others on the same journey. We also appreciate your honest feedback about the board itself. Those are some thoughtful points about the seam and hand grips. It’s feedback like yours that helps improve the product for everyone. Keep enjoying the workouts and all the best on your Pilates path!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

I have more energy

I have more energy. Lost a few pounds but the look of my body is getting more and more amazing each day!

7 August 2025
Unprompted review
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Reply from 28pilates

Hi Denise!

That’s fantastic to hear! Gaining more energy and seeing your body transform day by day is such a rewarding experience. It’s incredible how small, consistent steps can add up to real changes that boost not just your appearance, but how you feel overall. Keep embracing this journey, you’re making amazing progress, and we’re cheering you on every step of the way!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Love the board and love the program!!

I'm in the program since June and I absolutely LOVE the board and the work-out-classes are so much fun! I admit I haven't been very keen on working out before and I wasn't very consistent, but ever since I have started working out with the board I can't wait to get on the board, cause it's very motivating to see and feel your own weekly progress.
There are very nice and supportive people in the community, which makes the experience even better. All the coaches are there to motivate you as well! There are fantastic weekly live-classes, which you can either do live or later on if you didn't have the time. The classes by itself have an seemingly infinite amount of different exercises and they have a lovely variety. If had to criticise one thing, it would be that a few of the challenges aren't a "full video" yet but are made with short sequences of the exercise with a voice-over and a timer, which kinda dims the fun a little, since the coaches are really super-sweet and they give really useful advice and I kinda miss that during those classes. In most of the work-out-classes though, the coaches are there with you every step of the way and it kinda feels as if you're in a real class. So.. I really do love the program, cause it's perfect for everyone who likes to work-out at home!

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Karma!

Your experience really highlights how 28Pilates can transform a workout routine into something enjoyable and motivating! Finding that excitement to get on the board is such a great feeling, and it’s wonderful that the community and coaches have been so supportive along the way. Thanks for sharing your honest thoughts about the shorter challenge videos. Feedback like yours is key to making the program even better.

Keep up the amazing work! Your progress and positive attitude are truly inspiring! 💜

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

I absolutely would recommend this to…

I absolutely would recommend this to anybody. Me before and after I started is night and day difference in the results. I haven't been in this good of shape in years. I'm 3/4 of the way done with the 75 day bikini challenge and the 90 day boot camp challenge. I absolutely love the workouts they give you to go. Coach Amanda and Coach Meg and Coach Kateryna are the best! The community that they give you access to is wonderful. Plus there is always a great soundtrack playing in the background

29 May 2025
Unprompted review
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Reply from 28pilates

Hi Ashley!

Your progress sounds incredible! What an inspiring transformation! It’s fantastic to hear how much you’re enjoying the 75-day bikini challenge and 90-day boot camp, especially with such supportive coaches like Amanda, Meg, and Kateryna guiding you every step of the way. The energy of a great soundtrack really does make a workout more fun, and having that welcoming community to lean on makes all the difference. Thanks for sharing your journey, it’s clear that dedication and the right support system can truly change everything!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

Life-Changing for This Busy Mama!

As a mom of twins plus one, finding time for myself—let alone exercise—felt impossible. But the 28Pilates program completely changed the game for me.

The workouts are short, effective, and easy to squeeze into a busy day (even with kids running around!). I didn’t need fancy equipment or a gym membership—just a mat and the motivation to show up.

What I love most is how the program meets you where you are. I wasn’t in shape when I started, but the gradual progress and gentle encouragement helped me feel stronger, more confident, and more connected to my body again. And let’s be real—after chasing kids all day, I needed something that made me feel like me again.

28Pilates gave me that and more. I’m feeling leaner, standing taller, and even sleeping better. Plus, I love that the program focuses on true wellness—not just appearance.

If you’re a busy mom looking to reclaim your strength and sanity, I highly recommend giving 28Pilates a try. You’ll be surprised what just 28 minutes a day can do!

17 July 2025
Unprompted review
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Reply from 28pilates

Hi Maricris!

Balancing motherhood and self-care is no small feat, and it’s amazing to see how 28Pilates has helped you carve out time for yourself. The way the program adapts to your pace and lifestyle makes all the difference, especially with short, effective workouts that fit into even the busiest days. Feeling stronger, more confident, and connected to your body again is such a powerful transformation and better sleep is just the cherry on top!

Your story is a wonderful example of how prioritizing wellness goes beyond just physical changes, embracing a full sense of well-being. Thanks so much for sharing your experience and encouraging other busy moms to give it a try! 🫶

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

28 Pilates is more than just an…

28 Pilates is more than just an exercise program. It’s a family. This community is amazing. You are encouraged and motivated to shine. Not only do you receive wonderful support from your fellow Pilates family members, but you also give back to each one of them as well. There is such a wide range of workouts, and variety of challenges. 28 Pilates is one of a kind!

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Kelly!

Being part of 28 Pilates truly feels like joining a supportive family that lifts you up every step of the way. The encouragement flows both ways, creating a positive space where everyone grows together. With so many different workouts and challenges, there’s always something fresh to keep you motivated. It’s great to hear how much you’re enjoying this unique and uplifting community!

Warmly,
The 28 Pilates Team

Rated 5 out of 5 stars

This program has changed my life

This program has changed my life. I have been recovering from an injury and I was struggling to find a program that was rigorous but general on my joints. 28pilates was it. I was skeptical about it and that tiny reformer. However, 4 months in and I am stronger, my clothes fit better and my knees no longer hurt! My blood work came back at month 3 and I was no longer borderline diabetic and all of my numbers came back normal. I am a fan!!! Try it you will love 28pilates!

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Pam!

Your journey with 28Pilates is truly inspiring, especially how it’s helped you regain strength and improve your health after injury. It’s wonderful to hear the positive impact on your knees and overall wellness. Stories like yours motivate others to take that first step and discover what this program can do for them. Thank you for sharing! ❤️

Warmly,
The 28 Pilates Team

Rated 4 out of 5 stars

It's Worth It!!!

I started 28 days ago and must admit, I didn't realize how strong I was not lol!! Over the course of 2 weeks, I started to get a little stronger but now I'm finishing up week four and I'm much stronger than I was when I started. The workouts are not long and they can be very tough but I really like it. I haven't seen any earth shattering changes in my body as I had hoped but I'm still pleased with the progress I've made. It's worth it to learn the pilates moves with the reformer.

6 August 2025
Unprompted review
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Reply from 28pilates

Hi Lynette!

Pilates is definitely a journey, and sometimes the changes sneak up on you in ways you might not expect at first. Even if the physical transformations aren’t dramatic yet, building that foundation of strength and mastering the moves with the reformer is such a valuable win. Keep going! You’re doing great, and the progress you’re making is absolutely something to be proud of! 👏

Warmly,
The 28 Pilates Team

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