Very good products at the lowest prices but very slow shipping and 2 months until they return money if you do a return.overall great products but be careful with what you buy because returns are a pai... See more
Company replied
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Review summary
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Fast delivery to all countries. Good prices and service but when you return something back you have to pay. The shop has to pay for the returns(at least for the helmets and clothes) because the client... See more
Company replied
Products were all good quality and well priced. Prompt delivery though tracking is a bit cumbersome. Also on receipt of two products, the description online did not actually match the actual product.... See more
I've been a customer for many years and I am always happy with their services. This was the fist time that the packaging was a little "beat up". Fortunately all products came in perfect condition.... See more
4.4
Excellent
4K reviews
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People also looked at
It took more than 2 weeks for my order…
It took more than 2 weeks for my order to come. They said because of that they would refund me 20% after confirmation of my order arrival to me. Confirmed and no refund or answer.
2 February 2026
Reply from 24MX Europe
We apologize for the delayed order and the lack of communication regarding the promised partial refund. We appreciate you bringing this to our attention. We are looking into this issue.
Reply from 24MX Europe
We're happy to hear that you enjoyed our products and fast shipping. Thank you for your positive feedback; it means a lot to us.
Greate value and fast shipping.
28 January 2026
Reply from 24MX Europe
We're happy to hear that you received great value and fast shipping. Thank you for your positive feedback; we appreciate it.
Reply from 24MX Europe
We're happy to hear that the roller bag arrived promptly and that its size meets your needs. Thank you for sharing your positive experience with us!
Reply from 24MX Europe
We're happy to hear that you had a great experience with our fast shipping and prices. Thank you for your feedback!
Reply from 24MX Europe
We appreciate you taking the time to share this with us. We're so glad to be in your thoughts while you are always on ours ;)
Reply from 24MX Europe
Thank you for your feedback! We’re happy to hear the prices and website met expectations. 😊
Work very fast
26 January 2026
Reply from 24MX Europe
Thank you for your feedback! We’re glad everything was handled very quickly. 😊
Poor packaging
Poor packaging. No any update post order about the status of order. The website order tracking tool is not working.
25 January 2026
Reply from 24MX Europe
Thank you for your feedback. We’re truly sorry to hear about the poor packaging and the lack of updates regarding your order status. We also apologize for the inconvenience caused by the tracking tool not working properly.
This is certainly not the experience we aim to provide. We recommend contacting our customer support team directly with your order details so we can investigate this matter promptly and provide a clear update and solution.
Reply from 24MX Europe
Thank you for the great feedback! We’re happy to hear everything went smoothly and the delivery was quick. 😊
Perfect customer care and support
Perfect customer care and support, high quality products
22 January 2026
Reply from 24MX Europe
We're happy to hear that you had a great experience with our customer care and support, and that you appreciate our high-quality products.
Hello Rui Franco
Hello, good evening,
I placed an order for an Easy-Up 24Mx racing tent with gray walls. The order was made on 11/01/2026, and I still have not received it.
I kindly await any information regarding the status of this order.
Phone number: +351 914025409
Kind regards,
Rui Franco
10 January 2026
Reply from 24MX Europe
Thank you for your feedback. We will be reaching out directly to provide a solution. In situations like this, we always recommend contacting us directly so we can resolve the matter as quickly as possible.
Everything perfect,just keep going like…
Everything perfect,just keep going like that.
19 January 2026
Reply from 24MX Europe
Dear,
We're happy to hear that everything was perfect for you! We appreciate your kind words and encouragement to keep up the good work.
Kindly,
24MX
Reply from 24MX Europe
Hello,
we very much appreciate your positive feedback. See you again soon.
Kindly,
Karolína
Clean transaction
Clean transaction. No noise. We pay, they guarantee the product delivery.
19 January 2026
Reply from 24MX Europe
Hello,
we're happy to hear that you found the transaction smooth and appreciated the guaranteed product delivery. Thank you for your positive feedback; we appreciate it a lot.
Have a nice day.
Best regards,
2MX
Product return problem
This time everything was okay, but I had really bad experience almost 3 years ago in October/November 2023.
I had returned merchandise as I have consulted them by email. After the product was returned nobody contacted me afterwards nor have I received compensation or anything.
I lost over 100€ on that order, sadly I did not have the time or energy to deal with it anymore. But having seen this email with an option to review my experience with you I did not have an option other to write what had happened. I was quite devastated since I have regularly ordered from them. I do hope that someone will contact me and hopefully make things right.
Kind regards, Filip
19 January 2026
Reply from 24MX Europe
Hello Filip,
Thank you for taking the time to share your experience, and we sincerely apologize for what happened with your return back in October/November 2023. We completely understand how disappointing this must have been, especially as a regular customer.
We would very much like to make this right. To do so, we have decided to ask our Customer Care Team to contact you directly via e-mail.
We are happy to receive your response in order to sort this as up until this review we have not been made aware of the retunred parcel never having found its way to us based on our systems information.
We truly value your loyalty and are committed to resolving this issue so that your experience with us going forward is positive.
Thank you again for bringing this to our attention, and we look forward to your reply.
Kind regards,
24MX
First helmet…
It was my first helmet and i did not know what i was buying,but it turned out so well. Helmet fits perfect and price was awesome. I really aprieciate the product.
19 January 2026
Reply from 24MX Europe
Hi,
We're happy to hear that your first helmet purchase turned out so well! It's great to know the fit is perfect and you appreciate the price. Thank you for sharing your positive experience with us.
Best regards,
24MX
Reply from 24MX Europe
Hello,
Thank you for your feedback, and we’re very sorry for the delay.
We can see that your order has been delivered, but we understand that any delay or confusion can be frustrating. If you haven’t received the package despite the delivery confirmation, please contact our customer service team so we can help track it and ensure it reaches you.
We sincerely apologize for the inconvenience and appreciate your patience.
Kind regards,
24MX
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