24MX Česká republika Reviews 

1,769
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their excellent workmanship and high-quality appearance for the price. Many people also appreciate the fast delivery service, noting that items arrive quickly, well-packed, and in good condition. The pricing is frequently mentioned as a positive aspect, with many finding great deals and good value for their money. However, some customers also noted issues with their orders, including delayed delivery dates that caused inconvenience for specific events. A few other people also felt that they received different items than what they ordered or found product descriptions to be misleading.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great selection, quality, and good pricing.... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing high satisfaction with the... See more

Price

Customers consistently express satisfaction with the pricing, often describing it as "good" or "amazing."... See more

Order

Customers consistently note ambiguous experiences with order fulfillment. Some customers express frustration,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently I've been looking for some special goggles, specific ones, something that would fully cover my face and have that sleek ski-goggle design.. and I found what I was looking for through 24MX... See more

Company replied

Rated 5 out of 5 stars

Great experience with this shop. Ordered goods were delivered in time, packed well. I had to return product, I chose the wrong size. Seller provided return labels, the return was simple. Money receive... See more

Company replied

Rated 5 out of 5 stars

I am completely satisfied. The goods arrived quickly and in good condition. The sweatshirt is absolutely great. It is warm but at the same time it is not hot in it in warm weather, at least while driv... See more

Company replied

Rated 5 out of 5 stars

Bought riding jacket Revit Vision Pol Tarres for good price whit cupon. Free shipping whit DPD Order made on sunday, next day was shipped and next day delivered (Czech rep.) Very satisfy whit the pu... See more

Company replied


Company details

  1. Sports

Written by the company

24MX je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

24MX

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)
Vrácení zboží do 60 dnů
Zakoupené zboží můžete vrátit nebo do 60ti dnů od jeho zakoupení. Zboží musí být zabaleno v originálním balení, nepoužito a v perfektním stavu. Nepřijímáme vrácení elektroniky (CDI boxy a systémy zapalování), podložky ventilu, hlavní trysky karburátoru, zboží vyrobeno na zakázku a výrobky podléhající zkáze jako jsou doplňky stravy a energetické nápoje.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,769)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like the product

I like the product, the quality. I dont like that adds are offering discount but do not specify it is conditioned by the amount of the money spent. It is hidden is small text on eshop pages. :-(

14 January 2023
Rated 1 out of 5 stars

No money back - if you want to return gods

If you want to cancel order - even in "minutes" after placing order - no chance for return. We declined package and from 9.1.2023(day that package arrive back to store) nothing happend - they claim they dont have it. So be ware if you want to return anything...

2 January 2023
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you for your feedback.

We are very sorry you are experiencing these problems.

As I can see one of our agent is in contact with you, solving the problem.

Sometimes it can take more time until we can se the returned product in our system. Because of that I would like to ask you a little bit more patience.

Thank you again.

Sincerely,
24MX

Rated 5 out of 5 stars

pros

pros - good product quality, low price, fast delivery.
cons - after sending the order, it is not possible to complete or modify the order, perhaps you would like to set a delay of approx. 24 hours for processing the order.
I am completely satisfied with the purchase and the store.

17 January 2023
Rated 1 out of 5 stars

Disappointing customer service

Sale price of the product would not be honored for goods exchange while wrong size of the product was delivered at the first place…
Plus a lack of direct customer support line questions the reliability of this company

5 December 2022
24MX Česká republika logo

Reply from 24MX Česká republika

Hello,

thank you for reviewing us. This is unfortunately our part of our policy that you can read on our website.

If you return any product to us and you are reordering the updated prices will be applied.

Kindly,
24MX

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look