24hservice Reviews 

2,249
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were not as advertised, often differing significantly from descriptions and images. Reviewers frequently reported poor product quality, with items made from cheap materials and often arriving defective or poorly constructed. Many experienced significant issues with their orders, including substantial delays, missing items, or receiving incorrect sizes and products. Customers also faced significant difficulties obtaining refunds for faulty or misrepresented goods, often being offered minimal compensation or no resolution. However, some customers also noted that a few items were of good quality.

What people talk about most

Product

People report negative experiences with product quality, often describing items as Many reviewers received... See more

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items received... See more

Quality

Reviewers mention negative feedback about quality, with many consumers expressing disappointment, stating... See more

Refund

Clients share negative opinions on refund, with many reviewers expressing frustration over the difficulty of... See more

Price

Customers consistently express disappointment with pricing, frequently describing products as overpriced and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unadulterated trash that should be removed immediately for sale and full refund included postal costs. Failure to refund will result comms with office of fair trading. This item has no purpos... See more

Rated 1 out of 5 stars

Several months ago I ordered the 64oz insulated steel drinking flask with camouflage pouch after seeing advertisement on Facebook. Multiple emails on the tracking order didn’t really help. Today the c... See more

Rated 1 out of 5 stars

If I could give a minus I would. Ordered make up medium & light medium, 6wks for delivery order arrived 30th September, they sent 2 deep colour, 12 emails getting nowhere, then they have the cheek to... See more

Rated 1 out of 5 stars

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it o... See more


1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(2,249)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not as Advertised

Not as Advertised
After waiting well over two weeks, I received the purchase, it, was not as advertised, I am extremely disappointed!!! I will not be ordering from this company again!

25 September 2025
Unprompted review
Rated 1 out of 5 stars

After a very long wait I was incredibly…

After a very long wait I was incredibly disappointed with what appears to be baby size ear plugs that don't even work as shown in there video.They don't expand and stay expanded.
Yours truly disgusted.👎

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a stitch book which is a…

I ordered a stitch book which is a fabric book where you practice embroidery stitches. It normally comes with all the thread and instructions to learn each stitch. I ordered this from this vendor. What I received was only the fabric book. I contacted the company and told them I was missing part of the order. It took me a long time trying to get a refund. They advertised 30 day money back guarantee but they did not honor it. I paid about $20. They finally gave me a refund for $3.00 and said that's all I could get back. I AM SO PISSED. I DON'T BELIEVE THEY SHOULD BE ALLOWED TO SELL ANYTHING EVER ONLINE. STOP THEM FROM STEALING PEOPLE'S MONEY!!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

U sent me the wrong rechargeable solar…

U sent me the wrong rechargeable solar power banks.
I ordered the ones with 3 charging ingredients cables and a winding crank to manually charge and got 2 plain power banks that are not what I ordered

16 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the fruit fly trap…

I ordered the fruit fly trap approximately 3 months ago in the summer when we had a problem with them .
It is now autumn. The small bottle arrive today. I did expect more than one bottle as shown in the advert. I can't review the product as it arrived to late but I am far from happy with the company

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience, wrong size poor fit jeans- advertised via fb . Avoid at all costs,I tried to return item , they did reply to me but offered £2 then £5 max said too costly to return, pressure me to accept. I guess most people give up and ghats how they make the money for cheap goods. They are conmen . Don't waste time or money on them.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute con, scammers at work. Will not refund for faulty items or misrepresentation of goods. Poor quality and cheap materials. Will offer you £5, £7 then £11 to keep the defective, cheap poorly made goods but won't refund or send a returns address....AVOID AVOID AVOID!!!!

6 September 2025
Unprompted review
Rated 4 out of 5 stars

I have to say

I have to say, when my item didn’t arrive, I started to worry , then checked the company out, saw the poor reviews. I wrote to them and said I hadn’t received the item. They got in touch straight away. They were in transit, I think they came from America, was stuck in customs for a while. Finally, arrived. Absolutely thrilled with the item and quality. I gave 4/5 and not 5 because of the length of time.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Hulk T-Shirt ordered for 6'5"man, sent for 4'2" little person!

These crooks sold me a 3xl Hulk T-shirt. I am 6'5" tall and the shirt they sent me would barely fit my 10 year old grandson! When I called them on it, Here's what they said about the size:
"upon inspection by our warehouse, the item dispatched to you aligns with your original order."
This means that these guys are foreign and of an origin of very short people! Plus, they are crooks!
JL

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Finally got the long sweatshirt I…

Finally got the long sweatshirt I ordered after a month. I ordered a large but truly believe it is a small. The only number inside of it is a 4. Way too small for me. I like it but I think they sent the wrong size.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered item and it took for ever

I ordered item and it took for ever, finally got it and it WAS NOT EVEN close to description. Have tried for 2 days to get it returned and the slip said support 24 hours does not even work, so i now lost my money will be gifting product to women shelter.

24 August 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look