As I have not received items yet I can comment on following. Communication and order status very good. Ordered on a Friday night and shipped Monday. Price was good on items but since of their size I... See more
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Review summary
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Reviews shaping this summary
I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and 24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for... See more
I ordered a hot water recirculating pump and it arrived promptly. Great service. The pump requires two union fittings that I thought came with it so I had to purchase them after. If the company would... See more
I ordered from 24hr.Supply and was pleasantly surprised by how fast everything arrived. The products were exactly as described and well-packaged. Customer service was responsive when I had a quick que... See more
Company details
Written by the company
Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency. We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!
Contact info
United States
- 844-669-4330
- customersupport@24hr.supply
- 24hr.supply
4.7
Excellent
691 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
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Easy ordering Great selction
Easy ordering, found what I needed right away - A+++
Smooth transaction all in all & great pricing ! Will recommend!
2 October 2024
Sold me the wrong part costing me a…
Sold me the wrong part costing me a loss of customers and future profits.
Id give less than a one star if option was available. I asked for them to confirm part before i orderd it. You told me it wasnt possible and ASSURED me it was the correct part.
24 September 2024
Unprompted review
Reply from 24hr.supply
Nobody likes to have a bad experience. There must have been a misunderstanding since upon reviewing, the item purchased is the item that was sent out. Please contact us so we can help you out!
All the best,
24hr Supply
Communication was awesome
Communication was awesome. Joe always answered the phone or returned my call within an hour. Additionally he responded to all emails with complete answers not leading to me needing to ask more questions. The packaging was seriously bullet proof. Funny though it still arrived cosmetically damaged. He offered to replace it or discount it.
Bottom line.
Joe's level of professionalism is very rarely seen in business anymore.
19 September 2024
Unprompted review
did not send sealer nor screws with…
did not send sealer nor screws with order, nor did anyone respond to my complaint submitted on 09/08/24 needless to say i cannot recommend you in the future
26 August 2024
Reply from 24hr.supply
On Aug 28 this order was delivered. On Sunday Sept 8, we received the message that the customer needs parts. We responded Monday moring to the customer's request.
We would like to help out the customer here and reached out again as soon as we learned there is still an issue here. We are here to help.
All the best,
24hr Supply
Responded to my inquiries quickly and…
Responded to my inquiries quickly and delivered the parts I needed to complete my job.
Thank you
John C
22 August 2024
Reply from 24hr.supply
Dear customer,
Thank you for your feedback! We are happy you had a positive experience!
All the best,
24hr Supply
Quick delivery
Delivery arrived early the next day. I wish there had been an option to deliver basic freight and save on shipping. All said and done, probably saved $100 over free shipping Amazon. The quality seemed similar to the products offered on Amazon. An instruction sheet could be useful. It wasn’t a difficult installation but recommendations to use Tapcons and caulking would have been helpful since I am a homeowner and not a contractor.
22 August 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Delivery as promised.
22 August 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable and helps us keep our standards high! We are happy you had a positive experience!
All the best,
24hr Supply
Fast service at a great price.
21 August 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
24hr.supply did everything great.The…
24hr.supply did everything great.The things I ordered showed up really fast and intact.5 stars for sure.
19 August 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Riser was well priced and arrived…
Riser was well priced and arrived quickly. Installation was easy and all went as planned.
19 August 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
It was everything I expected and…
It was everything I expected and arrived early and less expensive than other competitors.
22 July 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
easy order fast shipping great price
22 July 2024
Reply from 24hr.supply
Hi Linda,
Thank you for choosing 24hr Supply and for providing a stellar rating. We appreciate your feedback, and we truly hope you are having a wonderful summer!
All the best,
24hr Supply
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Impressed
Made an order and received it within 24 hours! I purchased a medicine cabinet and it arrived the next day. It was package securely and arrived intact.
19 July 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
ONLINE INFORMATION EASY TO ACCESS AND…
ONLINE INFORMATION EASY TO ACCESS AND EVALUATE. ORDERING WAS SIMPLE AND THE PRODUCT CAME QUICKLY. THANKS
10 June 2024
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
Bad customer service, I don't recommend this company.
They sent me the wrong parts and refused to help me, I ordered 2) A2-C3 flanges and they sent me 2) AC-C3W flanges they told me they don't carry A2-C3W flanges wich is what they sent me. They are blaming me for the order and are not helping me out. Now I'm stuck with 4 Flanges
1 August 2024
Unprompted review
Reply from 24hr.supply
Hi Jose,
You contacted us the day you received the items (Aug 1) that there was an issue; we said we would reach out to you to help you out. The next day (Aug 2), a supervisor reached out to you. We offered to make this situation right by you. If you want further assistance, you can always reach back out to us.
All the best,
24hr Supply
Joe has been very helpful
Joe has been very helpful. He listens to what we have to say about the specific situation and was willing to help at his best effort! Supper grateful to have his assistance!
22 July 2024
Unprompted review
Reply from 24hr.supply
Dear customer,
Your feedback is invaluable! We are happy you had a positive experience!
All the best,
24hr Supply
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