The Engineer who came was a very pleasant young man. He got on with servicing the boiler straight away. He was very polite. I would like to say that I wish all the engineers that have visited me in th... See more
Company replied
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See what reviewers are saying
I would recommend 24/7 roadside assistance to anyone for quick response, when my car broke I was distressed, but one call to 24/7 roadside assistance really helped. Help arrived within the specified... See more
Company replied
Where my obd port is you can see the light blinking.car got stolen thay would see it. If you go on holiday and be away more than 2weeks the battery may be flat as thay state It only lasts that long... See more
Company replied
Recently broke down on the motorway at 5.30am on the way to work. 247 were really helpful as I hadn't got my paperwork with me, despite the early hour they organised a breakdown truck to collect me. U... See more
Company replied
4.7
Excellent
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The Engineer who came was a very…
The Engineer who came was a very pleasant young man. He got on with servicing the boiler straight away. He was very polite. I would like to say that I wish all the engineers that have visited me in the past from other companies were as polite and pleasant as him. He is an absolute credit to your company.
1 October 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care.
Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are.
I'm really pleased to read your comments and I'll be sure to pass them on to all involved.
Thank you once again.
Very professional & competent.
24 July 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care.
Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are.
I'm really pleased to read your comments and I'll be sure to pass them on to all involved.
Thank you once again.
Good service recommend to others
16 June 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
Good Job Done
Good Job Done. Timely arrival of engineer with proper notification and proper Covid controls. Will reuse them again. Highly recommend
10 June 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care.
Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are.
I'm really pleased to read your comments and I'll be sure to pass them on to all involved.
Thank you once again.
Reply from 247 Smart Drive
Hi,
Thank you for such a positive review. We are happy to know you found the interaction with our staff to your satisfaction.
Our customer service team works in conjunction with our live chat operators to make the purchase of your service agreement simple and personal. Our team members are friendly knowledgeable and well-equipped to help customers purchase the plan which is most suitable to their needs.
To facilitate our customers, we have created a unique online process allowing access to important documentation. By logging into your “My Account” with your surname and reference number you will be able to log a claim, arrange a service, and access your schedule and policy documents.
We greatly value your feedback and will be sure to pass it on to all involved.
Thank you once again.
Boiler service
Very pleased with the service I received for my boiler service
9 June 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care.
Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are.
I'm really pleased to read your comments and I'll be sure to pass them on to all involved.
Thank you once again.
Prompt service and cured tee fault
Prompt service and cured tee fault. No complaints at all.
13 April 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care.
Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are.
I'm really pleased to read your comments and I'll be sure to pass them on to all involved.
Thank you once again.
The plumber arrived the same day as the…
The plumber arrived the same day as the call., polite and efficient. A part has to be ordered and was fitted two days later.
Both times I was phoned to give me a half hour arrival time, meaning I could go out locally, rather than waiting in not knowing what time to expect the plumber.
Very pleased with the service
28 March 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction.
Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs.
Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you.
We greatly value your feedback and will be sure to pass it on to all involved.
Thank you once again.
Excellent customer service...
22 March 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction.
Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs.
Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you.
We greatly value your feedback and will be sure to pass it on to all involved.
Thank you once again.
The service has been very good and…
The service has been very good and straight forward
22 March 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing your review. Your feedback is important to us. We welcome all feedback and value all of our customers' opinions, so we will make sure your comments are passed onto the relevant departments and engineers to look into it - but it's great to hear that you are overall satisfied!
If you have any queries, be sure to speak to our live chat agents. They are available around the clock and will provide further assistance. From booking a service, to inquiring about our policies, our live chat agents can provide you guidance to make your online experience as smooth as possible.
Thank you once again.
Great customer service
Great customer service! They made my experience very easy. Very happy with the deal I got
21 March 2020
Unprompted review
Reply from 247 Smart Drive
Hi,
Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction.
Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs.
Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you.
We greatly value your feedback and will be sure to pass it on to all involved.
Thank you once again.
Tracker 24/7
Where my obd port is you can see the light blinking.car got stolen thay would see it.
If you go on holiday and be away more than
2weeks the battery may be flat as thay state
It only lasts that long.gets a bit annoying getting notifications every time you start and stop the car.You can tell were your car is on the app.Also if parked at a airport car park it will tell you your car is being used.
2 March 2019
Unprompted review
Reply from 247 Smart Drive
Thank you for your review,
The device is set to switch off in order to preserve battery however as soon as the engine is restarted the device will kick back in.
Should the unfortunate event of a stolen vehicle happen, removal of the device will trigger an instant alarm to your phone.
We are glad to hear you are overall satisfied with the product and thank you for your feedback.
Regards
24|7 Smart Drive Team
Good service thank you
27 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
Thanks to Ashley as well
26 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
Recently broke down on the motorway at…
Recently broke down on the motorway at 5.30am on the way to work. 247 were really helpful as I hadn't got my paperwork with me, despite the early hour they organised a breakdown truck to collect me. Unfortunately due to the early hour, there was a 2 hour wait but during that time they kept in touch, ringing every 20- 30 mins to make sure I was ok. Breakdown guy was also very friendly and helpful, dropped me and the car safely back home. Ashley was also very friendly in the follow up call. Can highly recommend using this company.
26 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
I'm happy with the service I got…
I'm happy with the service I got ,engineer came on time ,jump started the car told us there was a electrical fault, happy with your adviser Ashleigh, thanks
25 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
I would recommend 24/7 roadside…
I would recommend 24/7 roadside assistance to anyone for quick response, when my car broke I was distressed, but one call to 24/7 roadside assistance really helped. Help arrived within the specified time, and although the gentleman could not load car on the back of his truck due to it being too low, he made sure I was back on the road in no time. I managed to drive the car to the repair place while he escorted me to make sure i got there safe.
Thank you to Ashley at 24/7 Roadside Assistance.
Nkgotho Legodi.
25 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
I highly recommend 247 smart Very…
I highly recommend 247 smart Very quick, efficient and helpful service. Would recommend to everyone much better and quick response then other competitors. Will definitely renew my cover again. A***
25 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
Quick service when needed
22 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
Excellent Service
Excellent Service. Recovery driver turned up as agreed, was polite, friendly and professional and got me to my destination on time. The Overall service has been excellent & at a great price. Ashley rang and asked me to rate the Service. I highly recommend 24/7 Smart Drive.
22 February 2019
Unprompted review
Reply from 247 Smart Drive
Hi,
Thanks for sharing such a fantastic review and recommendation.
We aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
Thank you once again.
24|7 Smart Drive Team
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