21energy Reviews 

1,193
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The description matches the device parameters, it works without issues. Delivery was fast and packaging really good.

Rated 5 out of 5 stars

Everyone should have one of these! The divice is well manufactured solid and just fits in every interior, no question. The team is extremely reachable and responsive. Even an non-technical but adm... See more

Rated 5 out of 5 stars

A refurbished miner bought several months ago showed problems and stalled. 21energy - after reaching out to them by email - showed an amazing service, professionalism and remotely helped nail the... See more

Rated 5 out of 5 stars

Cannot be easier to get it up and running ! The app (iOS) is well made and feels intuitive, the heater itself is very quiet even when running at its maximum power. I have using it for 5 days now a... See more

Company details

  1. Thermal Energy Company

About 21energy

Written by the company

21energy Ofen 3 – Bitcoin Heater
Buy "Ofen 3"
Discover all Bitcoin Heaters

About 21energy

21energy develops & distributes innovative heating systems based on high-performance computers, the so-called Bitcoin Miner: here, the electricity energy is converted into both heat and income through the so-called "mining" of Bitcoins.

In this way, 21energy customers "earn money with heating" & effectively save heating costs and, when switching from oil or gas, a correspondingly large amount of carbon dioxide.

The entire value creation process, from development to production and sales, takes place in Tyrol, Austria. Founded in October 2022, the start-up has already sold about 1,000 units of its world-leading heating system across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

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(1,193)

461 reviews in the last 12 months

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Rated 1 out of 5 stars

I still haven't received my order and I…

I still haven't received my order and I don't speak german

21 November 2023
21energy logo

Reply from 21energy

Hello Arnaud,

We have of course sent you your order and you received the package shortly after your review here.

Last December the order could take a little longer due to unfavorable circumstances, but of course everyone will receive their order.
We have also further optimized our processes in the meantime and shipping is usually always very fast (1-2 working days).

So if you have any questions now or at any other time, please feel free to contact us, we speak German and English ;)

Best regard,
Roland from 21energy

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