21 Casino Reviews 

131
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I signed up for 21Casino after seeing a few positive reviews and expected a decent online casino with fair bonuses and a smooth experience. The site looked professional enough, but that first impres... See more

Rated 5 out of 5 stars

Joined this casino and deposited 90 quid over two deposits. Ended up with a 700 quid win so withdrew and noticed there was a document upload box. So I withdrew 11.30pm by bank transfer. Unfortunate... See more

Rated 4 out of 5 stars

Deposited and Made two withdrawals today I was told 12to 24hours to be processed can’t see my withdrawal on pending on my account doesn’t work? so can’t keep track of withdrawals ?but seems okay cas... See more

Rated 1 out of 5 stars

OMG. WHERE TO START …… An absolute pile of horse racing manure They are literally the worst. The ask for ridiculous information and will not look at a common sense approach. Everything was fi... See more

Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

Get a whopping 121% welcome bonus up to �300. Join Now.


Contact info

  • Old Marylebone Road 233-237, NW1 5QT, London, United States

  • 21casino.com

1.9

Poor

TrustScore 2 out of 5

131 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(131)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't pay winnings

One star is too much DONT PLAY THIS CASINO my partner is a FIRST TIME USER HAD A SMALL WIN AND IT JUST SITS THERE he wasn't interested in writing a review but IAM .....UNDER REVIEW,IVE CONTACT THEM NUMEROUS TIMES AND ITS THE SAME OLD PASTED COMMENTS,JUST DON'T WASTE YOUR CASH ,AS WHEN IT COMES TO WINNINGS THEY SIMPLY DONT LIKE TO PAYOUT ,THERES PLENTY CASINOS THAT PAY PROMPTLY AND HASSLE FREE ,I THOUGHT ID TRY THIS ONE AND. ABSOLUTE DISGRACE THEY CAN KEEP MY £160 ,AS IM NOT CONTINUING TO CONTACT THEM JUST TO GET IGNORED AVOID!!!!!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Well to be honest I was just going to…

Well to be honest I was just going to give it a good review after deposit of 50 pound winning just short of a grand I know I shouldn't of played it but yeah I did but from 987 pounds to not even through out all that did I get a bonus free spins or anything else other than loosing the the winnings and the 50 pound I'd put on there I as not a chance am having that all that and not even a scatter bonus well there goes your five stars review I was thinking of giving you that's sickening how is it possible to play all that and not even get a bonus

25 November 2024
Unprompted review
Rated 1 out of 5 stars

False adtvertised

False adtvertised, says 21 no deposit book of dead spins, I singed up and it took me straight to deposit, no sign of my spins anywhere

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this site or any of their…

Do not trust this site or any of their partners.

I made deposit no issues but after winning a substantial amount it’s been impossible to receive my money owes.

They request two forms of ID which I provided in good faith.

1st was an in date council tax bill
2nd was an in date photo driving license .
These were both received by them excepted and verified . They also confirmed this by email.

After this they still refused to release my winnings and asked for a picture of myself holding my driving license in front of my face. This I did under duress and felt a blatant infringement of my privacy.

They then request a bank statement showing the 2 deposit of £20 which again submitted

Every step I do you they add an extra hurdle to complete.

They have stole and bullied thousands of customers out of their winnings but are very quick to take their deposit with very little concern to safety

I’m still a year on fighting on a weekly basis. Also gone through resolver
ADR and the gaming commission

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam! Asked to be blocked from their site as the continually send rubbish, they don't listen to no ma how many people I block them they still end up in my mail box!

4 August 2024
Unprompted review
Rated 1 out of 5 stars

This site together with the rest of…

This site together with the rest of this criminals dosnt deserve any star they bunch of stinky thieves without any dignity or values.Bonus spins in this site for deposit 50 of them gave £0,40 pence and value for that amount is £5 so you have example if RTP on every single game.Games on all of the sites from this brand are rigged and no bonuses on any of them.Highly recommend to avoid those dirty scamming rats.

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Please avoid this online casino. SCAM ARTISTS

Please avoid this online casino. The verification process is hard work unless you have kept your expired debit cards used to make deposits from years ago.

The 24/7 chat support service is terrible. I’m certain they’re bots. Each agent has different security to ask you. Only one person named ‘Bryan’ was able to locate my account. The other agents I spoke to weren’t able I find my account which I find incredibly perplexed by.

Going back to the verification process. If you use an online bank such as chase. You will need to get a letter for proof of ownership which should state all the details the card has as these cards are blank and don’t display the details required by the verification team.

If you have made previous deposits with a card which is now expired you will need to submit an image of that card. Which is very hard to do if you have destroyed it.. like I did in my case.

Having explained I had destroyed this card in a lengthy email to their support team. I received an automated response which was no help at all.

I had a withdrawal pending on my account and was locked out of my account until I was able to be verified. Then 2 days after sending the email to there support team, out of the blue I had received my withdrawal without my account being verified.

Please do yourself a favour and avoid this site at all costs. It’s not worth the hassle

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Probably scam

31 deposits
Of totally 8600€
On 11 weeks
0 withdrawal
And Still I’m not even on the 1st (of4) “VIP Levels”

They have a lot of the usual providers, but try another casino. There is something wierd bout this casino

8 April 2024
Unprompted review

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