20Cube Logistics Reviews 315

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more

Company replied

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 4 out of 5 stars

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. e-Commerce Solution Provider
  4. Logistics Service
  5. Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The 20 cube team are an absolute…

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world.
The 20 Cube team provide fast, friendly and reliable freight solutions what ever our business needs are.
I also appreciate the time taken to ensure our deliveries are correctly Customs declared. Saving our company thousands of dollars.

1 July 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Professional service provided

Great communications at all times, were kept informed of our shipment's status enabling us to be prepared for the delivery of the container.
Reliable fast service provided :)

4 June 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with Joaquim and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Great service

4 June 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Thanks for 20Cube's Help thru Professional, Attentive & Helpful Luis Tapiki

The service 20Cube has provided to our Orica team has been fantastic. Notably, the attentive services handled by Luis Tapiki (Export Services Coordinator at 20Cube Logistics Pty Ltd, Suite 2A, 51 Alfred Street, Fortitude Valley, QLD 4006, Australia) are always professional, helpful et efficient. Luis has always gone above et beyond to provide help to the Orica team, specifically in shipping document revisions et submissions.

30 May 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with Luis and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Great communication

Working with 20Cube is great as their communication and prompt responses to all enquiries and freight quotes, questions etc. is fantastic.

30 May 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Great Customer Service

Quick response!

30 May 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with our Orica Team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

They response very quickly

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or next day. Very appreciate for Amber and Lisa's help! There was a little drama things among us, they were really responsible and dealt with our problems patiently.
We intend to establish a long-term cooperative relationship with them and are a trustworthy company

29 May 2023
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Great company

Great company, very experienced staff and super friendly to deal with.
Highly recommended

24 May 2023
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Earlier last year it would not have…

Earlier last year it would not have been a 5 star review, but since Nikki was appointed as our a/c manager communications have improved immensely.

6 May 2023
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Reply from 20Cube Logistics

Thank you for the 5 star review. We will share this with Nikki and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 4 out of 5 stars

Always get great service from the boys…

Always get great service from the boys I deal with. Very personalised and extremely helpful every time.

2 May 2023
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Reply from 20Cube Logistics

Thank you for the 4 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Great Experience !!

This was the first time we have had to use a 20-cube team service like this for our high-volume Air Shipment, so I had no idea how it worked but exceeded our expectations, thanks to Jignesh and their team's exceptional customer service.
They provided valuable advice and safety guidelines for transportation and were responsive to our inquiries.
I received regular updates on the shipment's progress, which was crucial.
I'm grateful for the positive experience, and it has left me with a desire to utilize 20cube.com exclusively for future shipments.
You have a great group of folks, and I will always recommend you to anyone who asks.
Well done, guys! Thank you!

21 April 2023
Unprompted review
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Reply from 20Cube Logistics

Hi Dhiren Parikh, Thank you for the 5 star review. We will share this with Jignesh and team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Ship with these folks!

We're a manufacturer and I have been shipping product Internationally for 20 years. this is the most organized team for coordinating shipments and giving updates along the way! keep up the good work!

19 April 2023
Unprompted review
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Reply from 20Cube Logistics

Hi Bill, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

Great staff

Great staff - always prompt and efficient.

11 April 2023
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Reply from 20Cube Logistics

Hi Helga, Thank you for the 5 star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Export Airfreight

Use the export team to handle some Airfreight shipments for me, specifically a high end Mercedes to Germany.

Samantha and Amber are very easy to deal with

3 October 2022
Unprompted review
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Reply from 20Cube Logistics

Hi Tom. Thank you so much for your 5-star review. We will share this with Sam, Amber and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 4 out of 5 stars

Very good account management from Nikki…

Very good account management from Nikki Blade

3 April 2023
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Reply from 20Cube Logistics

Hi Ashley. Thank you so much for the review. We will share this with Nikki and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

20 Cube's best asset - Customer Service Manager - Josie Murgadas

We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able to address any queries any of our staff have is what we have realised we were missing from our previous Freight Forwarder. Josie has a remarkable talent when dealing with all the levels in our Company from Warehouse floor staff to the Owner. She is a massive asset to 20 Cube.

28 March 2023
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Reply from 20Cube Logistics

Hi Michelle. Thank you so much for your 5-star review. We will share this with Josie and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

Rated 5 out of 5 stars

Appreciation

We appreciate the high level of communication skills by everyone at 20Cube which contributes to a feeling that they genuinely care about our buisness.

28 February 2023
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Reply from 20Cube Logistics

Hi Brian. Thank you so much for your 5-star review. We will share this with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve

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