The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
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The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices. We have had to repeatedly ask all year for invoices to be paid.... See more
Company replied
They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more
Company replied
We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able t... See more
Company replied
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Alfred Street 51, Suite 2A, 4006, Fortitude Valley, Queensland, Australia
Asks customers to review
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Mainly on the container side of Qube
Relevant paperwork is received on time and when required quickly great response

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Contact from David Zahorodni, Operations Manager QLD, to ask if one of our UK suppliers were able to apply a Free Trade Agreement Declaration to a recent or previous orders. David also provided us with a template of the document. Regardless of the outcome with our supplier, we are incredibly grateful for this above and beyond support from David and assistance with our business needs. Thank you to David from the AWL Team!

Reply from 20Cube Logistics - Brisbane
I have been using 20Cube for several years now. They always make the shipping process simple and stressfree.

Reply from 20Cube Logistics - Brisbane
Good communication and managing expectations. Delivering great services in a professional and friendly manner.

Reply from 20Cube Logistics - Brisbane
Our trusted shipping agent for many years.
We'd struggle without them. The shipping and import sector does my head in. Its a complete pain in the backside. I'm very grateful for 20cube for taking all of that hassle off our hands and just making it happen. My only complaint - I wish they could take on even more, without double checking stuff with me. Go with these guys, they'll look after you.

Reply from 20Cube Logistics - Brisbane
Had a great experience with 20 cube, everyone was very helpful, could recommend any more !

Reply from 20Cube Logistics - Brisbane
Polite employees, professional service, quick responses via email and phone, reasonable pricing. No nonsense advice. I am very impressed and glad I did decide to go with 20Cube.

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
The team we have been provided are very communicative, friendly, and always happy to answer any queries we have. Their service is very fast and efficient.

Reply from 20Cube Logistics - Brisbane
The team efficiently and swiftly managed shipping a consignment from Europe to Australia. Good communication and coordination.

Reply from 20Cube Logistics - Brisbane
Delivery did not happen when expected and promised, but even worse the communication about it never happened

Reply from 20Cube Logistics - Brisbane
The 20Cube team are clear, concise and knowledgeable, they deliver on their promises and are always a pleasure to deal with.
Highly recommended!

Reply from 20Cube Logistics - Brisbane
The staff are very helpful and friendly
They also provide you with all the information you need

Reply from 20Cube Logistics - Brisbane
Always fantastic to work from the Office staff to the drivers.

Reply from 20Cube Logistics - Brisbane
Rebecca Bailey looked after everything. Such a professional job

Reply from 20Cube Logistics - Brisbane
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