The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
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See what reviewers are saying
We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices. We have had to repeatedly ask all year for invoices to be paid.... See more
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They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more
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We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able t... See more
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Company details
About 20Cube Logistics - Brisbane
Written by the company
About US
20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.Dealing with things DIFFERENTLY
20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!INTEGRATE every part of the supply chain
From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.DIGITALISATION of supply chain processes
We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.TRANSFORMING the way our customers do business
Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.Drive INNOVATION forward
We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.Get a quote TODAY
Contact info
Alfred Street 51, Suite 2A, 4006, Fortitude Valley, Queensland, Australia
- 0738541227
4.3
Excellent
181 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication and professional
Good communication and managing expectations. Delivering great services in a professional and friendly manner.
10 June 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
AAA service
4 June 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Our trusted shipping agent for many…
Our trusted shipping agent for many years.
We'd struggle without them. The shipping and import sector does my head in. Its a complete pain in the backside. I'm very grateful for 20cube for taking all of that hassle off our hands and just making it happen. My only complaint - I wish they could take on even more, without double checking stuff with me. Go with these guys, they'll look after you.
6 June 2024
Reply from 20Cube Logistics - Brisbane
Thank you so much for a wonderful 5 star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Had a great experience with 20 cube
Had a great experience with 20 cube, everyone was very helpful, could recommend any more !
5 June 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Recommendable company
Polite employees, professional service, quick responses via email and phone, reasonable pricing. No nonsense advice. I am very impressed and glad I did decide to go with 20Cube.
8 May 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
The team we have been provided are very…
The team we have been provided are very communicative, friendly, and always happy to answer any queries we have. Their service is very fast and efficient.
10 April 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Good job
The team efficiently and swiftly managed shipping a consignment from Europe to Australia. Good communication and coordination.
10 April 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Delivery did not happen when expected…
Delivery did not happen when expected and promised, but even worse the communication about it never happened
9 April 2024
Reply from 20Cube Logistics - Brisbane
Dear Rafeal, Our appologies.We acknowledge the miscommunication and have now taken action to ensure that we communcate your delivery information promptly and effectively - either from the 20Cube team or directly from our carrier partners.
Staff are reliable and pro active.
4 April 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
20Cube always exceed expectations.
The 20Cube team are clear, concise and knowledgeable, they deliver on their promises and are always a pleasure to deal with.
Highly recommended!
2 February 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
The staff are very helpful and friendly…
The staff are very helpful and friendly
They also provide you with all the information you need
5 January 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Great team to work with
2 January 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Always fantastic to work from Office…
Always fantastic to work from the Office staff to the drivers.
2 January 2024
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Rebecca Bailey looked after everything
Rebecca Bailey looked after everything. Such a professional job
18 December 2023
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with Rebecca and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Prompt emails advising arrivals
Prompt emails advising arrivals, requests for documentation and sending through invoicing.
15 December 2023
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Great customer service
Great customer service. Very professional.Neil Dorling provides great support, responds quickly and always happy to help. Such a pleasure to work with him.
11 December 2023
Reply from 20Cube Logistics - Brisbane
Thank you for the 5-star review. We will share this review with Neil and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
very easy to work with
1 November 2023
Reply from 20Cube Logistics - Brisbane
Dear Jeremiah,
Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Professional, knowledgeable, helpful
Richard from 20Cube Brisbane has been very professional, knowledgeable, friendly and helpful beyond expectations. This gave me the confidence to switch to 20Cube. As our shipment progressed the 20Cube people involved have backed up the process in an efficient and timely manner.
10 October 2023
Reply from 20Cube Logistics - Brisbane
Dear Marion,
Thank you for the 5-star review. We will share this with Richard and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?
Sincerely
20Cube Logistics.
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