20bet Reviews 1,047

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, particularly VIP managers, for being helpful, generous with bonuses, and responsive to issues. Many people also find the website fast and easy to use for placing bets, with a good variety of markets. Reviewers often highlight fast withdrawal processes as a significant positive aspect of their experience. However, some people were dissatisfied with the payment process, specifically mentioning difficulties with UPI deposits and bank transfers, and issues with withdrawals being declined or delayed. There are also concerns about customer service being unhelpful or unresponsive in certain situations, and some reviewers reported problems with account closures or difficulties in withdrawing winnings due to bonus terms or verification requests.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers report significant issues with withdrawals,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site for its... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express frustration with unhelpful... See more

Staff

People report positive experiences with staff, particularly highlighting the helpfulness and generosity of... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service, highlighting excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a VIP member I gets a huge bonus and many FREE BETS for deposit, games , quiz in Telegram channel. My VIP Manager Jatin is really awesome and kind by providing a Free Bonus and Free Bet often ... W... See more

Company replied

Rated 4 out of 5 stars

20bet is a great sports bookmaker which I never saw with great markets and fast payout... Live chat support connects and get a reply within few secs to mints ... Site is fast and placing bets are very... See more

Company replied

Rated 2 out of 5 stars

They have the worst depositbonus. I have never experienced a place where you actually cant keep your winnings when fullfilling the bonus requirements. I deposited $50, got $100. Won $400 when i full... See more

Company replied

Rated 2 out of 5 stars

Always check Gamblrado first before you deposit! You'll find much better casinos there! The problem with 22bet is that they don't pay out when you win and are always coming up with new lies! They do t... See more


Company details

  1. Casino
  2. Betting Agency

Written by the company

20BET is your go-to online provider of online bookmaking services. We combine the widest selection of betting markets with the safest deposit methods, lightning-quick withdrawals, generous promotions, loyalty bonuses, and professional 24/7 customer support. 20BET strives to become the venue of choice for millions of players.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best casino and sports plateform i have…

Best casino and sports plateform i have ever played with, Smooth payment,great managers and what else once can ask for.Great to play here

17 December 2025
Unprompted review
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Reply from 20bet

Hello, thank you for your review. We’re happy you’re enjoying the casino and sportsbook experience, especially the smooth payments and support from our team. We appreciate you choosing us and sharing your experience.

Rated 5 out of 5 stars

Good support from manager jatin

17 December 2025
Unprompted review
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Reply from 20bet

Thank you for your feedback. We’re glad to hear that you had a positive experience with our manager Jatin — we’ll be sure to pass along your kind words to him.

Rated 5 out of 5 stars

Great site for odds and Markets for sports

E I couldn't able to deposit easily with UPI . Always getting error while depositing. And while withdrawal to bank transfer also always after cash out request approved balance back to casino balance itself.... Deposit through icash voucher and other methods are great except UPI ....Withdrawal to icash voucher payment is great and instantly got after approving... Please fix the deposit and withdrawal for UPI id and fix the problem for bank transfer also. VIP Manager Jatin is awesome and generous always helps a lot and give huge FREE Bet for sports and many deposit bonus is great ...if the deposit and withdrawal issues is fixed then it will be awesome

16 December 2025
Unprompted review
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Reply from 20bet

Hello!
Thank you for sharing your experience and detailed feedback. We’re sorry to hear about the difficulties you’ve faced with UPI deposits and bank transfer withdrawals, and we’ve forwarded your comments to the relevant team for review. At the same time, we’re glad to know that other payment methods work smoothly for you and that your withdrawals via iCash were fast and convenient.

We also truly appreciate your kind words about our VIP Manager Jatin — we’ll be happy to pass your feedback along to him. Thank you for your patience and for helping us improve our service.

Rated 1 out of 5 stars

Scam!

Scam!! I own more than 10 thousand euro when i go to withdrawal they ask back to back my very sensitive documents and i quit!! I los more than 5 thousand euro my own!!!
And i am going to complain police because they already took my very sensitive information and documents!!!

16 December 2025
Unprompted review
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Reply from 20bet

Hello. We’re sorry you feel this way, but please note that identity and source-of-funds verification is a standard security and compliance procedure before withdrawals can be approved. For your privacy, please do not share any documents here — contact our Support via live chat or email with your account ID and the withdrawal request details, and we will review the case and advise what is required to complete the withdrawal.

Rated 1 out of 5 stars

Please please avoid

Please please avoid using this website, first of all it’s not regulated. If you win any substantial amount of money they slow the withdrawal process down and make you jump through hoops to get your money, I’ve also been accused of “cheating” the system by their security department all because I had some success. Stay away, they’re dozens of better sites to have a flutter on.

5 December 2025
Unprompted review
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Reply from 20bet

Thank you for sharing your concerns. We understand how frustrating delays and additional checks can feel, especially after a win. However, verification and security reviews are standard procedures required to ensure that all activity complies with our terms and industry regulations.

We take such matters seriously and never block or delay withdrawals without a specific reason. If you were contacted by our security team, it would have been due to activity that required clarification, not because of your success.

Please reach out to our support team with your account details so we can review your case and provide you with a clear explanation. We're here to help resolve any misunderstandings.

Rated 5 out of 5 stars

Super good good

4 December 2025
Unprompted review
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Reply from 20bet

Thank you for your feedback. We're pleased to hear that you're enjoying your experience. If you ever need assistance, our support team is here to help at any time.

Rated 1 out of 5 stars

SPAM

Based on my personal experience, this company appears completely unreliable and feels like a fake platform.

My withdrawal has been delayed far beyond every promised timeframe. After waiting for many days and contacting support multiple times, I still never received my funds. The “payment proof” they sent me did not contain any transaction ID, no official reference number, and did not look like a real Easypaisa receipt. My bank could not trace anything because there was no verifiable proof at all.

The support team kept giving deadlines, but none of them were fulfilled. I was left waiting, stressed, and completely disappointed.
In my opinion, no genuine company treats customers like this.

I am sharing this review so others can be aware and avoid going through the same frustrating experience.

25 November 2025
Unprompted review
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Reply from 20bet

Thank you for sharing your feedback. We understand how frustrating this experience must have been for you.

Unfortunately, we are unable to locate any account or withdrawal request based on the details provided in your review. To assist you properly, we kindly ask you to contact our support team using the exact registration information linked to your account. Once we have the correct data, our team will be able to review your case in full and provide clear, accurate updates on your withdrawal.

We are always ready to help and resolve any issue as quickly as possible.

Rated 1 out of 5 stars

Zablokovaný účet


Zablokovaný účet, nevyplacené výhry, žádná komunikace

Text recenze:
Po výhře 42 350,99 Kč mi 20Bet zrušilo výběry a zablokovalo účet. Poslal jsem všechny požadované dokumenty, včetně občanského průkazu a platebních screenshotů. Přesto mi přestali odpovídat a nyní se mi vrací i e-maily. Jednání bez jakékoli transparentnosti. Podal jsem stížnost na Curaçao eGaming.

In short, when I deposited 2,500 CZK there was no problem and the money was credited to my gaming account immediately. However, when I tried to withdraw around 50,000 CZK the same day, the first problems appeared. First, they told me I had to round the amount, then they claimed my IBAN was incorrect. I tried again for three days in a row, making about eight attempts, but the casino kept giving me nonsensical excuses. At that point, I realized they simply didn’t want to pay me out (apparently I was a “bad customer”).

When I repeatedly tried further withdrawals, they again replied that the withdrawal was rejected and that something was supposedly wrong. Eventually, when I had about 42,000 CZK left in my account, they wrote to me that I had violated some terms and conditions, claiming I had played with higher stakes or something similar, which was complete nonsense. After I asked for clarification, they completely removed my balance and left me with only 500 CZK, stating again that I had broken their rules.

When I requested a precise explanation of what I had allegedly violated, they stopped responding altogether. My emails ended up marked as unread or spam, meaning they blocked my email. Later, when I tried to log in again, my account was already blocked and I couldn’t even submit a complaint through their website.

To me, this is disgusting behavior – they are scammers, nothing more. They lure you in, but when it comes to paying out larger winnings (like 150,000 CZK), they come up with endless excuses and in the end, you get nothing.

I also have full screenshot documentation of all emails and the rejected withdrawal attempts in several cases.

Thank you, have a nice day.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Always fantastic service by Ilona

Always fantastic service by Ilona. A lot of bets to play and a functional system.

Short withdrawl time.

20 November 2025
Unprompted review
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Reply from 20bet

Hello!
Thank you for your kind feedback. We’re glad Ilona’s service and our platform’s performance meet your expectations. Happy to hear the withdrawals are smooth and fast.
We appreciate you choosing us!

Rated 1 out of 5 stars

I won a bet and they are not returning…

I won a bet and they are not returning my money now rather blocked me and no response now, i would say if you need your money back then dont play with them they wll block u amd never return your kiney back

19 November 2025
Unprompted review
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Reply from 20bet

We’re sorry to hear about your concern. Please note that accounts are never blocked without valid reasons, and funds are not withheld. Most often, this happens due to standard verification checks.

Please contact our support team with your account ID, and we’ll review your case immediately. We're here to help.

Rated 5 out of 5 stars

Top casino

Top casino, top staff, 100% recommend

19 November 2025
Unprompted review
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Reply from 20bet

Hello!
Thank you for the great feedback. We're really glad you enjoy the casino and our team’s work. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Honestly the best!

Honestly, i have played at several bettingsites, but no one is better thatøn 20bet. The odds is high, multiple selection to play on. The loyalty program is the best, they apriciate loyal customer very much, everytime u deposit, u got a freespin or another bonus, no other sites do that. Once in a month u will get cashback as freebet. I love playing at bet20.

17 November 2025
Unprompted review
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Reply from 20bet

Thank you so much for your wonderful feedback! We’re really happy to hear that you enjoy our odds, game selection, and loyalty program. It means a lot to us to know that you feel appreciated as a loyal customer — we’ll keep working to make your experience even better. It’s great having you with us at 20Bet!

Rated 5 out of 5 stars

Very good

Very good. Plenty of bonuses. Friendly customer support that can solve everything. You get a VIP manager after some time there. Plenty of games. Love it and you will too! One and only downside is withdrawal timing. Skrill withdrawal isnt instant as it says.

17 November 2025
Unprompted review
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Reply from 20bet

Thank you for your feedback! We’re happy to hear you enjoy the bonuses, games, and support, as well as the VIP experience.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Super! Best sports betting site!

The payouts are very fast! Deposits are also easy! The odds for sports betting are good. The casino is also great! The staff and team are fair, understanding, and provide a user-friendly environment! I can only recommend it!

17 November 2025
Unprompted review
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Reply from 20bet

Thank you for the fantastic feedback! We’re really glad to hear that you enjoy our fast payouts, easy deposits, strong odds, and casino selection. It’s great to know our team has made your experience smooth and welcoming.

We truly appreciate your recommendation — thanks for being with us!

Rated 5 out of 5 stars

The best online casino

The best online casino

6 November 2025
Unprompted review
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Reply from 20bet

Thank you so much! We’re really happy to hear you’re enjoying your experience with us — your support means a lot!

Rated 5 out of 5 stars

Amazing response time

Amazing response time. Good odds. Amazing VIP manager.

24 October 2025
Unprompted review
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Reply from 20bet

Thank you for your positive review! We're glad you appreciate our quick response, competitive odds, and dedicated VIP manager. We’re here to make your experience exceptional!

Rated 5 out of 5 stars

Good user friendly company

Good user friendly company . Quick deposits and heaps of casino options ☺️

24 September 2025
Unprompted review
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Reply from 20bet

Thank you for your kind words! We’re pleased to offer a user-friendly experience with quick deposits and a wide variety of casino options. Enjoy your time with us!

Rated 5 out of 5 stars

Great website

22 October 2025
Unprompted review
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Reply from 20bet

Thank you for your feedback! We’re glad you like our website.

Rated 5 out of 5 stars

My favourite casino

Wide range of slot games . Weekly vip bonus . Fast withdrawal .the payment options are great aswell . Over all this casino is my favourite, the support team are always helpful, my VIP manager always drops bonuses in to my account :)

22 October 2025
Unprompted review
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Reply from 20bet

Thank you for your wonderful review! We’re glad you enjoy our wide range of slot games, weekly VIP bonuses, fast withdrawals, and diverse payment options. It’s great to hear that our support team is helpful and your VIP manager consistently adds bonuses to your account. We appreciate your loyalty!

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