1 Trip Reviews 

356
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can’t thank Joseph enough for finalising our fly cruise yesterday. He was so cool, calm and collective for four days and not once did he show annoyance as, I kept changing my mind on not only whic... See more

Rated 5 out of 5 stars

Mo dealt with our enquiry of a trip to Niagra Falls and New York City. Nothing was too much trouble. Offered different options regarding hotels until we got it right, added a night on and changed fl... See more

Rated 5 out of 5 stars

Eddie was very helpful and nothing was too much trouble for him when he helped us book our cruise. He guided us through the process with patience and always phoned us back straight away when he looked... See more

Rated 5 out of 5 stars

Mo had been absolutely fabulous - he’s helped me arrange a fairly complex multi city holiday in America which all went without a single hitch and was amazing - we all had such a good time. Since the... See more

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Company details

  1. Tour Operator
  2. also in
  3. Cruise Travel Agency
  4. Travel Agency

Written by the company

At 1 Trip, we bring more of the world into one unforgettable holiday. We specialise in multi-centre holidays, cruise and stay packages, rail journeys and tailor-made adventures, combining incredible destinations into one seamless trip. From exploring Japan by bullet train to discovering America’s music cities or combining Thailand’s cities, jungles and beaches, our holidays are designed to give you more to experience. Our UK-based team helps you find the right itinerary, bringing together flights, hotels, cruises and experiences with personal service from your first enquiry until you return home. 1 Trip is a trading name of Worldwide Travel Network Ltd, an ABTA member and ATOL holder.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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4.9

All reviews

(356)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Marc the advisor who dealt with. me was extremely helpful and even talked me through payment online as I had never done this before .

9 May 2017
Rated 4 out of 5 stars

Come-on Price Postings

I have one complaint with this business, and what I have to complain about is not unique to them: They post online cheap flights that in reality are not available. This is a come-on and it is resented.

29 April 2017
Rated 3 out of 5 stars

Customer service feedback

I continuously advised the agent to update my title to Mrs and not Miss. However the ticket was still issued as Miss, the agent kept referring to me as Miss, and when later questioned again to update records, they advised that this does not make any difference. Whilst it does not make a difference to itinerary, it makes a difference to me, especially as I am travelling with my husband and don't want people referring to me as Miss. This is not good customer service since there is a reason why we have relevant titles and therefore if I have requested I am referred to correctly this should not be questioned. This made the whole process very frustrating. And I would question using worldwide again in future as a result.

20 April 2017
Rated 1 out of 5 stars

I asked to make arrangements to travel …

I asked to make arrangements to travel to north florida (tallahassee, Panama city, or Jacksonville) and was booked to fly to Panama city, Panama. Then forced to pay an additional £250 to fix his mistake and make it to florida. The whole thing was a nightmare and took several hours to sort out...and hundreds of pounds...

3 April 2017
Rated 5 out of 5 stars

Wow for Worldwide flights

Excellent Customer Service and the adviser also very informative and answered all questions thoroughly. But most importantly honestly too without the feeling of pressure. Highly Recommend and really looking forward to the holiday.

1 April 2017

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