1st Choice Spares UK Ltd Reviews 

⚠️ Bought a used gearbox from 1st Choice Spares UK Ltd with a 3-month warranty.
Failed in less than a month, and all attempts to contact them were ignored.
No support, no warranty honored—completely unacceptable. Don’t rely on them for after-sales service.

Bought an engine off here and when it got to my garage they refused to install it due to bad oil contamination in the coolant being an obvious sign that the head has a gasket issue or is warped/cracked. I ordered the engine as the one on my car had warped. Tried to get hold of the supplier from the beginning of December multiple times but was told everytime that the managers are busy and will get hold of me. 2 months later and still no one gets back when called so called up angrily demanding to speak to someone. FINALLY, someone spoke to me and refused to deal with it as I said "this is effing ridiculous" to which i was told to "suck my mum" by the manager there. The only time I got a response from the company is when I gave them a bad review... it seems they have the time to respond to google reviews to defend their bad business practices but not time to call thier customers back.
I've had no choice but to make a claim against them and take things through small claims court instead

Edit/response to claims of no report: i called 12 times to organise it but phonecalls didn't get past the front desk. Always told "someone will call back soon" but never did until I got angry about it and was told to "suck my mum". If i would have got through to someone I could have provided proof from my mechanic. The company is now asking for a report from a Volkswagen dealership which I have told them they are welcome to organise but it's thier liability so they must pay for it. Extremely unprofessional way to do business.

Very prompt response to request for Nissan part which seemed unavailable. Next day delivery and very satisfactory outcome in getting problem fixed

Could not pick fault with anything

Parts ordered were satisfactory in the End if it had been sent like that I would have give 5 on score

I ordered a 2nd hand wheel and tyre from this website. I filled in my info, spoke to a man on the phone, exchanged pictures to confirm the matching wheel/tyre (on WhatsApp) and it was sent to my door 2 days later. I saved £250 using this service instead of my local garage! I'm so pleased to now know that this is an option for car parts and if needed I can get a garage to fit them. A massive relief to get this sorted for a fraction of the price! I'll definitely use them again if I need to and have already recommended to friends. Thank you!

great service saves me so much time and we had a problem with a supplier and first choice helped me sort it 10 out of 10 top servive thank you alison

Requested a replacement wing mirror for my Suzuki SX4, had a response within a few minutes, ordered the part from the supplier, arrived within a week, very happy with purchase.

attentive good service gave me a good feeling.....................good feeling equals good service that,s it in a nutshell

I wish I could give more stars. Their customer service is excellent and it came on time as well.

Answered the phone every time I called. Sent the right part with no bother. Recommended.

Was contacted by Davidson of Rora through your website, the representative was polite and helpful and the item was as described ,my husband having checked beforehand that it was the right colour.

Great experience great platform so easy it's does all the work for you

Excellent service, great way to get the part(s) you are searching for. Great time saver.

Good phone response, quickly delivered and well packed

Needed a part for a Mk 1 ford Focus. Unable to find it on Ebay or elsewhere. Used 1st Choice for the first time. After a couple of days received info from Royton Car+Van Breakers ltd that they may have what I was looking for. An exchange of photos confirmed it was and the part was paid for and despatched. Arrived two days later. Good service. Helpful call with guy from Royton Breakers to make doubly sure it was correct part. Would use again.

Yeah was a good service ,quickly found me the part I needed ,I had a problem with the supplier of the part but thats not 1st choices fault

Fantastic Experience, I needed a Gearbox for my Toyota and I got 4 quotes I choose one and received the gearbox in 5 days, worked a treat and the car is now back on the road Brilliant will use again.