18Store Golf Rentals Reviews 330

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the convenience of delivery and collection of golf clubs, often directly to hotels or golf courses. Many appreciate the high quality and condition of the clubs provided, with several mentioning the availability of new or well-maintained sets. The staff is frequently commended for their helpfulness, responsiveness, and friendly demeanor. However, some customers experienced minor issues, such as a delayed delivery, or clubs that were not in the best condition. A few people also noted that a requested adjustment tool for clubs was not provided, affecting their play.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and flexible delivery... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent and great... See more

Product

Consumers generally express satisfaction with the product quality and rental experience. Many reviewers... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via WhatsApp when we arrived which meant we got our clubs earlier than expected which allowed us a quick trip to the range to try them out. Clubs and bag were all good quality and... See more

Rated 5 out of 5 stars

Fantastic service again from 18Store Golf Rentals. They do exactly what they are supposed to do, deliver the clubs at the exact time you request, the clubs are decent, then collect them at the exact... See more

Rated 5 out of 5 stars

If you are looking to hire sets of Golf Clubs in Algarve I can't recommend these guys highly enough. The website is easy to navigate and place orders on, the selection of clubs and various pricing is... See more

Rated 5 out of 5 stars

Great and easy experience, and the drop off and pickup work well with the driver alerting and/or adjusting times by text messaging, if needed. Choice of golf club sets very good, and the Srixon set I... See more


Company details

  1. Golf shop

Information provided by various external sources

Playing Golf in the Algarve? Club Rental abroad just made easy for you. If you are golfing in the Algarve, we can save you the hassle of bringing your clubs. Don´t wait for them at excess luggage. No need to pay the ever-increasing carriage costs imposed by international Airlines. Forget the hassle of travelling with golf bags The worry of having them Broken during the flight. Hire your golf sets online. 18Store offer a free delivery and collection service. We will deliver a Hire golf equipment directly to your accommodation and collect it from you. Don’t waste your holiday time waiting in the airport, Book Now and save Time and Money. Enjoy the best club hire at the more competitive prices available in the market.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Everything was good except for pickup

Everything was good. Only issue I had was I had arranged a 7pm pickup for the clubs and had left them in storage at the hotel. At around 730pm no one had come and I finally asked the hotel and they said someone had picked up at 530pm. Would have been nice to be informed so I didn’t wait around for 30 minutes

11 February 2023
Rated 5 out of 5 stars

Great Service. The whole experience from start to…

The whole experience from start to finish was excellent. Haven’t used 18Store before. All booked on line for delivery to our hotel. Flight delayed so very grateful that when we called to rearrange club delivery there was a real person at the end of the line. Clubs were excellent exactly as booked. All in all a great service that I wouldn’t hesitate to recommend

12 December 2022
Rated 5 out of 5 stars

Fantastic

They were very quick to reply to any messages and were on time for delivery and collecting the clubs. Have used them a couple of times and will continue to do so.

6 November 2022
Rated 5 out of 5 stars

Clubs and bag were in excellent…

Clubs and bag were in excellent condition. Delivered to our hotel at the arranged time.
Pick up was late and as we were leaving that morning this caused us some stress. Would have been helpful to have been contacted and an arrangement made to pick up from hotel reception allowing us to leave on time

10 October 2022
Rated 5 out of 5 stars

Helpfull

Helpfull, they change me a clubs for no aditional costs, new clubs and trolleys.

3 November 2022
Rated 5 out of 5 stars

Perfect service and friendly staff

Quick response. Very friendly contact. Good quality of service. Prompt delivery and pickup of bag. It was my first rental and it was a great experience with high quality golf gear.

25 September 2022
Rated 5 out of 5 stars

Excellent service!

Excellent service with delivery and collection on time as promised. The clubs were in very good condition and I will definitely be using again join the future. Thank you.

26 September 2022

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