Great customer service and that includes their automated systems as well as person to person care. If something isn’t right, I receive a call from a service rep and my supplies remain on schedule. If... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every one of the customer service agents at 180Medical are always pleasant as well as professional. There is a great group of people to work with there I receive my monthly shipment of catheters li... See more
Company replied
Always very polite, well spoken, and helpful representatives. I have been a customer for eight years. The only disruptions in receiving my catheter shipments was due to my urologist Drs office staff n... See more
Company replied
First of all the company has established a regular delivery schedule. Secondly, 180 has made the reorder process simple. The tracking is accurate and on time! These are medical supplies that keep me... See more
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Company details
About 180 Medical
Written by the company
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.
For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.
We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.
Why choose 180 Medical?
- Nationally trusted catheter & ostomy company with award-winning service
- Free samples
- Free discreet shipping nationwide
- Compassionate peer support and a team of Patient Advocates
- Secure online portal and app for easy reordering, tracking shipments, and more
- Help navigating insurance
Built on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Contact info
8516 NW Expressway, 73162, Oklahoma City, United States
- 877-688-2729
- info@180medical.com
- 180medical.com
4.9
Excellent
14K reviews
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Reply from 180 Medical
Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
Happy Customer
From top to bottom a wonderful company! Product, delivery, customer service. On a scale from 1 to 10 with 10 being excellent I would give 180Medical a 20!! Truly a life saving company. Very thankful!!
9 June 2026
Reply from 180 Medical
It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again!
Fast on time delivery.
7 October 2025
Reply from 180 Medical
Thank you so much for taking the time to share your experience with us. We’re so happy to hear you’re pleased with our service and are here to help whenever you need it!
1 800 Medical is the only company I…
1 800 Medical is the only company I will trust for my supplies to be delivered on time and the customer service is OUTSTANDING!!
10 October 2025
Reply from 180 Medical
Thank you for your great review! We’re so glad we could meet your expectations. We’re always here to help with anything you need in the future.
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
A bit easier to adjust each month's…
A bit easier to adjust each month's pending shipment, some things I got too much of, others I could have used a bit more but I could never figure out how to make those adjustments, so I just accepted what was delivered...sufficient supplies and always delivery on time...
7 October 2025
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
Really like the gripper feature.
11 October 2025
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with our products. We’re here for you anytime you need help!
Simple service with a great product.
9 October 2025
Reply from 180 Medical
Your feedback means the world to us! We’re thrilled to know you’re happy with our service, and we look forward to supporting you again soon.
excellent
excellent, professional, pleasant , communication . excellent products ... always on time .
8 October 2025
Reply from 180 Medical
We’re so grateful for your wonderful review! Your feedback helps us continue to grow and serve you better. Please don’t hesitate to reach out if you ever need anything at all.
Keeping it simple & direct
Keeping it simple & direct. It makes it easy for this old person like me who dislikes computers & iPhones
8 October 2025
Reply from 180 Medical
We really appreciate you taking the time to leave a review. It’s great to hear that we could meet your expectations. Don’t hesitate to reach out if you need anything!
Efficient and professional service.
7 October 2025
Reply from 180 Medical
Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Dealing with 180medical has been great
Dealing with 180medical has been great. They are very professional and attentive to my needs. I would recommend 180 medical.
8 October 2025
Reply from 180 Medical
Your review truly made our day! Thank you for sharing your experience. We appreciate your kind words and are so happy to have you as a customer. Feel free to reach out if you ever need anything!
Consistent and accurate deliveries at a…
Consistent and accurate deliveries at a very good price coupled with smart staff support make dealing with 180 Medical a breeze.
10 October 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
You don't check my record for what I…
You don't check my record for what I get. You sometimes send me wrong equipment!
This should not happen!
Thank you.
JOHN
3 July 2026
Reply from 180 Medical
We appreciate you bringing this to our attention. We will work hard to ensure this doesn't happen.
Reply from 180 Medical
We’re so happy to hear that you’re satisfied with our service. Your feedback means so much to us, and we look forward to continuing to serve you!
Better than Chick-fil-A :)
I have been using 180 Medical for 18 years now. I have NEVER spoke with anyone from this company that was anything but friendly and helpful !!! A BIG thank you to all their employees ! You ALL are AWESOME !!!
2 July 2026
Unprompted review
Reply from 180 Medical
It’s customers like you that make what we do so rewarding. Thank you for your kind words, and we’re always here if you ever need us again!
Great product and customer service
Great product and customer service. Always deliver as stated.
8 October 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Friendly and easy to deal with.
10 October 2025
Reply from 180 Medical
We can’t thank you enough for your thoughtful feedback! It’s great to hear we’ve made a positive impact, and we’re here anytime you need assistance. Your satisfaction is our priority!
Convenience of ordering.
8 October 2025
Reply from 180 Medical
Thanks so much for your review! We’re delighted that you had a great experience with us. We’re here for you anytime you need help!
The person I spoke with was very…
The person I spoke with was very helpful and resolved my problem quickly. However, I was on hold for around 15 minutes before I was connected to a representative.
10 October 2025
Reply from 180 Medical
We’re so happy to hear that you’re satisfied with our service. Your feedback means so much to us, and we look forward to continuing to serve you!
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