I had left a chat message the night before but for some reason this wasn’t responded to, I was looking for additional supplies while out of town. HOWEVER, when I called the next day, the response wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have found that everything pertaining to my situation has been on time and I've been kept up to date on everything such as date of shipping, progress of shipment and delivery date. I have never had... See more
Company replied
I received my supplies on time. However, the delivery person (Fed Ex I believe) placed the package (vertically) behind my vehicle! My son drove down my driveway soon after and was able to retrieve the... See more
Company replied
180 medical has provided my urinary supplies for several years. Never once have they failed to deliver on time. In addition, any time I have had the occasion to call them, I have been treated with the... See more
Company replied
Company details
About 180 Medical
Written by the company
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.
For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.
We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.
Why choose 180 Medical?
- Nationally trusted catheter & ostomy company with award-winning service
- Free samples
- Free discreet shipping nationwide
- Compassionate peer support and a team of Patient Advocates
- Secure online portal and app for easy reordering, tracking shipments, and more
- Help navigating insurance
Built on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Contact info
8516 NW Expressway, 73162, Oklahoma City, United States
- 877-688-2729
- info@180medical.com
- 180medical.com
4.9
Excellent
14K reviews
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Reply from 180 Medical
Your feedback truly brightened our day! Thank you for sharing your positive experience with us. We look forward to serving you again soon!
Very nice and helpful!
10 October 2025
Reply from 180 Medical
We can’t thank you enough for your kind words. We’re so happy that you had a great experience with us, and we’re here for you whenever you need us!
180 medical is the absolute best
180 medical is the absolute best. They have always went above and beyond to make sure that I was taken care of. I would definitely recommend them to anyone
25 June 2026
Unprompted review
Reply from 180 Medical
Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
Reply from 180 Medical
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
People are always helpful and courteous…
People are always helpful and courteous .my catheters always on time
3 February 2026
Reply from 180 Medical
We’re so glad you had a great experience with us! Your feedback helps us continue improving, and we truly appreciate your support.
My catheters are always on time!!
My catheters are always on time!!
This is a great company.
Thank you!!
10 October 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Great people always very helpful.
8 October 2025
Reply from 180 Medical
Your review made us smile—thank you for your kind words! We’re committed to providing the best service possible, and we’re here for you whenever you need us.
Dealing with anyone from 180 Medical is…
Dealing with anyone from 180 Medical is a pleasure
7 October 2025
Reply from 180 Medical
We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
Reply from 180 Medical
Thank you for sharing your experience, one of our representatives will reach out to assist you.
Rep Bryce Tabb was extremely helpful in…
Rep Bryce Tabb was extremely helpful in coordinating the change in product due to a recall. Kudos to Bryce for his excellent customer support!
8 October 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Reply from 180 Medical
It means a lot to us that you took the time to share your experience. We’re so happy you’re satisfied with our service, and we’re here for you anytime you need us!
Reply from 180 Medical
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more we can do for you, don’t hesitate to let us know. We’re always here to help!
I was completely out of catheters & the…
I was completely out of catheters & the rep made sure I g0t a few
8 October 2025
Reply from 180 Medical
We can’t thank you enough for your thoughtful feedback! It’s great to hear we’ve made a positive impact, and we’re here anytime you need assistance. Your satisfaction is our priority!
Helped me choose the right catheter and…
Helped me choose the right catheter and gave personal assistance on the phone.
Prompt deliveries
6 October 2025
Reply from 180 Medical
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more we can do for you, don’t hesitate to let us know. We’re always here to help!
Notification of up coming delivery
Notification of up coming delivery, well in advance, always on time.
9 October 2025
Reply from 180 Medical
We’re so happy to hear that you’re satisfied with our service. Your feedback means so much to us, and we look forward to continuing to serve you!
I always get fast shipping and on time…
I always get fast shipping and on time so I never have to worry about running out of catheters. Thanks 180 medical!
8 October 2025
Reply from 180 Medical
Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
reliable product and service
8 October 2025
Reply from 180 Medical
Thank you for your great review! We’re so glad we could meet your expectations. We’re always here to help with anything you need in the future.
It has been a great experience
It has been a great experience. Very dependable, always willing to help me. They have taken then stress out of a stressful situation.
7 October 2025
Reply from 180 Medical
We appreciate your kind feedback! It’s wonderful to know you’re enjoying our service. Should you ever need anything, don’t hesitate to reach out!
Always send the product ordered and…
Always send the product ordered and never let me run out. Thank you
11 October 2025
Reply from 180 Medical
We’re thrilled to hear you’re happy with our service! Your feedback means a lot to us. Feel free to reach out anytime you need assistance!
The best
Very intuitive, professional, and helpful despite having to wrangle in a difficult customer.
4 June 2026
Reply from 180 Medical
Thank you for the fantastic review! It’s customers like you who make our job so fulfilling. Let us know if there’s anything we can assist with in the future.
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