1800FlyEurope Reviews 

264
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Jackson the agent was wonderful. However there was a gaping omission! He NEVER TOLD US THAT WE WOULD HAVE TO PAY FOR SEATS. That added $200.00 to our flights! What a RIP OFF! We called and spoke to su... See more

Rated 4 out of 5 stars

Found this site to be very useful when looking for good prices for flights from SF - Munich. Searching for multiple departure/return dates not easy. Would be great to have a table of different date... See more

Rated 3 out of 5 stars

I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reserv... See more

Rated 4 out of 5 stars

You can customise your flight and for any fine-tuning, before purchasing you can call 1800FlyEurope for immediate support. Friendly staff, no pressure, alway there to answer and help. Best of all t... See more

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2.5

Poor

TrustScore 2.5 out of 5

264 reviews

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2.5

All reviews

(264)

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Rated 5 out of 5 stars

Cheap, easy, awesome!

I had an easy time booking this flight. I was surprised at the price being so low. I was able to buy two tickets instead of just one! I can't wait for my trip!

5 February 2013
Unprompted review
Rated 5 out of 5 stars

Best Price, Most Efficient,Quick and Easy

I had searched many of the usually travel websites as Vayama, Orbitz, Travelocity, CheapOAir and Priceline, Etc. but none came close to the price I received on 1-800FlyEurope. Plus most of the sites were offering 2 Stops and as much as 23 hour hours total travel time to get from LAS to BCN.
Thanks for a great deal. I will be traveling to Barcelona October 2013.

4 February 2013
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Found them as I was trying to book two round trip tickets to Iceland. They, CLEARly. had the best rates by at least $200 per. However, since they didn't come up when one does that comparison with Orbitz, Travelocity, Kayak, etc., I wanted to do an online review of them first, before booking. The reviews were excellent. When I returned to then book the flights, they had increased in price by $60 per person. So, I left a message (it was a Sunday) for them, expressing my dismay at the fare increase. The fact that you can call them is a huge plus! I decided to go ahead and check out the other airlines and finding them still the lowest price option, went back on to book (this is all withing the same hour!). I found that now the price had increased to almost $200 per person more. I started to panic and booked the flights. I decided, five minutes later, to check the price and found that they had dropped to the price that was $60 more. I was just livid and left emails and messages! As soon as they arrived in their offices the next morning, I got a call telling me why this happens sometimes and not only did they change the prices to the original costs but bumped us to economy Business for the trip home. I recommend them without "reservation!"

3 February 2013
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful staff!

I can't comment on the outcome of our ticket purchase as we aren't traveling until November, 2013, but I read many positive reviews, and feel comfortable with our choice. The website was easy to use and when I had a question about seat assignments their customer service personnel was friendly and knowledgeable and got us great seats . Also the fare quoted was much less expensive than other sites I visited.
I would be happy to comment again when we return from our trip.

1 February 2013
Unprompted review
Rated 5 out of 5 stars

Confusing information

I just called due to a very strange room reservation. The assistant was able to explain it was only the trip insurance and sent me an email with my room reservation just in case.
This is the first time I try this site. I liked the ease of booking the 3 flights without long lay overs in airports.
Thank you.

1 February 2013
Unprompted review
Rated 5 out of 5 stars

Cheap & easy

This site came recommended by a business partner. I had been searching for reasonable priced flights on the big sites but was not finding anything reasonable for my time frame. 1800flyeurope was the right combination at the right time.

31 January 2013
Unprompted review
Rated 4 out of 5 stars

Great site to find a wide variety of flight options

I just booked for the first time and would give it five stars, but prefer to reserve that after I've traveled, just to make sure there are no booking problems. My travel agent uses this site, she gave it to me, and I'm very happy. This is the only site that offered options out of the airport that is closest to me.

25 January 2013
Unprompted review
Rated 5 out of 5 stars

HAPPY FLIGHTS

I tried this company shopping on line . I find a cheap one way ticket. It was easy and quick. Next time you are searching for airline tickets you must try this...

24 January 2013
Unprompted review
Rated 5 out of 5 stars

Easy to book

I was looking for reasonably priced flights to Europe and happened upon this website. I was able to book easily for almost $600 less than the other flights I had founds.

24 January 2013
Unprompted review
Rated 5 out of 5 stars

Great so far!

Just booked flights for this summer. Needed to talk to a representative on the phone and she was very helpful. Prices very competitive with better choices for dates and times. Hoping it all goes as smoothly when it comes time to use the tickets:) Will post again in July.

23 January 2013
Unprompted review
Rated 1 out of 5 stars

Never heard of them before but will keep them in mind next time

I have not taken my flight yet but prices was very competitive compared to the other sites i was checking. My flight is to Barcelona and most other sites that had a better rate were for overnight layovers which was not an option for me just to get a better deal. The flight insurance seemed a little high compared to say priceline. And my only real complaint was I guess my screen timed out and the site advised me to call the flyeurope costumer service. When i did the man who answered was very rude and abrupt with me. He kept cutting me off , got really impatient when i was making a decision, spoke really quickly and when i would ask him to repeat he would do so like i was deaf and slow. It was embarrassing costumer service. I decided to try my chances on the site again and got of the phone with him as quickly as a could. I almost did not purchase with the site just because of the service experience. Its too bad so many online companies take good costumer service for granted.

20 January 2013
Unprompted review
1800FlyEurope logo

Reply from 1800FlyEurope

Dear Ms. Ratcliff,
Please accept our sincerest apologies for the service received when speaking with our agent. We pride ourselves on excellent customer service and take our clients feedback and reviews very seriously. We will make sure the appropriate action is taken with the agent you spoke with to insure this does not occur again in the future.
If you would like to discuss this matter further please feel free to contact me anytime at Kelli@1800flyeurope.com

Sincerely,

Kelli McDonald
Reservations Manager
1800 Fly Europe

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