I received 2,5 years old, damaged tyres, and support is not answering emails (two sent), calls (called 3 times during the week, answering machine), call me back buttons.... It's been more than one... See more
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See what reviewers are saying
Slow delivery times. And very poor customer service, i got no reply from 2 emails or the whatsapp number trying to find where the delivery is. The tyres eventually turned up after about 10 days afte... See more
Company replied
I ordered tyres from 123pneus to be delivered to their partner for installation. Check the installer carefully and was stated they could mount tyres ip to 24 inch. NOT TRUE. They would not... See more
Company replied
Very good service. I ordered these tyres twice with another supplier but each time they came back saying the tyres were not available. With this supplier there was no problem and the tyres were delive... See more
Company details
About 123pneus.fr
Written by the company
123pneus.fr est votre spécialiste en ligne personnel pour les pneus de toutes marques et tailles. Trouvez les pneus adaptés à votre véhicule dans une gamme exceptionnellement large – qu'il s'agisse d'une petite voiture, d'une limousine, d'une moto ou d'un véhicule utilitaire léger, vous trouverez toujours les pneus qu'il vous faut à des prix avantageux.
La rapidité est la force de 123pneus.fr : directement d'Internet à la route. Même pendant les saisons de pointe au printemps et en automne, ce vendeur de pneus en ligne garantit une disponibilité constante grâce à son important stock.
123pneus.fr propose une gamme exceptionnellement large de pneus et d'accessoires automobiles dans différentes catégories de produits, telles que :
- Pneus pour voitures,
- Pneus pour motos,
- Pneus pour véhicules utilitaires légers,
- Pneus pour voitures électriques,
- Jantes en aluminium et jantes en acier,
- Ensembles complets (pneus prémontés sur jantes)
Delticom AG, l'entreprise derrière 123pneus.fr, est l'un des pionniers du commerce en ligne de pneus et gère des boutiques en ligne dans plus de 40 pays. Depuis le changement de millénaire en 1999/2000, l'entreprise propose une large gamme de pneus en ligne.
Grâce à un vaste réseau de partenaires de montage, les clients peuvent faire livrer leurs nouveaux pneus directement dans un atelier de montage professionnel dès leur commande.
Contact info
Hedwig-Kohn-Straße 1, 31319 , Sehnde, Germany
- 970733623
- serviceclient@delti.com
- 123pneus.fr
2.9
Average
51K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Top seller
Top seller
I’m a client since a very long time and I never had a bad surprise. Delivery is super fast and products a really cost effective.
Merci bcp à 123pneus. J’achète des pneus chez eux depuis plusieurs années et le service est toujours le même : au top !
26 April 2021
Excellent service
26 March 2021
Service au topmerci
25 March 2021
Très bon service.
12 January 2021
Nickel rapide et efficace
10 December 2020
Bonne service.
2 December 2020
Très bon service
22 October 2020
Did what it said on the tin
16 October 2020
Excellent !!!
16 October 2020
Useless
Useless. Price the only good thing.
Placed order, order confirmed then received email saying card couldn’t be processed. Despite saying on site you could change your payment details, no option on order. Several emails later advised to cancel and start again which I did. Different card, same result, despite order confirmed, couldn’t process card ( both cards used online same day and 1000s in both accounts).
Both times I was asked to make a transfer - I suspect policy to try and reduce cc fees?
Anyway I refused and told them to process card as I suspected the above. Surprise surprise it worked.
After 3 days get an email saying only 1 tyre available so a 2nd delivery would be necessary. 13 days later I still have no tyres and only response to complaint is ‘ sorry this doesn’t happen often’.
Tracking shows at least one tyre is 20km away and has been for a week and no attempts at delivery.
Hopeless - never using again
20 September 2020
Unprompted review
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez accepter nos excuses pour les désagréments subis.
Nous allons donner de notre mieux afin d'améliorer nos services.
La livraison de la commande sera effectuée dans les plus brefs délais.
Cordialement, 123pneus.fr
Temps d'attente trop long par rapport à…
Temps d'attente trop long par rapport à des pneus étends en stock sur le site
6 August 2020
Unprompted review
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez accepter nos excuses pour les désagréments subis.
Nous allons donner de notre mieux afin d'améliorer nos services.
Cordialement, 123pneus.fr
Excellent.
Excellent.
Propositions claires. Engagements tenus.
Rapide et sans surprise
19 July 2020
Unprompted review
Tres tres pro
22 June 2020
Unprompted review
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez accepter nos excuses pour les désagréments subis.
Cordialement, 123pneus.fr
Delivery was slow
17 June 2020
Unprompted review
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez accepter nos excuses pour les désagréments subis.
Nous allons donner de notre mieux afin d'améliorer nos services.
Cordialement, 123pneus.fr
Excellent site
14 June 2020
Unprompted review
C est devenu Tres long contrairement à…
C est devenu Tres long contrairement à avant
26 May 2020
Unprompted review
Reply from 123pneus.fr
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez accepter nos excuses pour les désagréments subis.
Nous allons donner de notre mieux afin d'améliorer nos services.
Cordialement,123pneus.fr
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