118businessdirectory logo
Visit website

118businessdirectory Reviews 

793
•
TrustScore 4.5 out of 5

4.3

Business Administration Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and efficient service, noting that everything is handled smoothly during interactions. People also highlight the exceptional customer support and the platform which is extremely easy to navigate and access. Some reviewers were not happy with unexpected billing issues related to verification payments charged to their cards. Consumers noted that a small initial fee intended for account confirmation turned into automatic subscription charges without clear, upfront agreement. Several users mentioned having to contact their banks to block these recurring payments and resolve the unexpected charges.

What people talk about most

Payment

Users describe negative interactions with payment, expressing widespread frustration over unexpected charges.... See more

User experience

Consumers find user experience to be positive, highlighting an amazing and fantastic journey from start to... See more

Service

Customers had positive experiences with service, consistently praising the brilliant and fast support... See more

Staff

Reviewers mention positive feedback about staff, highlighting friendly and helpful service. Consumers... See more

Customer service

Clients share positive opinions on customer service, highlighting brilliant assistance, great communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 5 out of 5 stars

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the or... See more

Rated 5 out of 5 stars

Excellent Cantonese cuisine,this Chinese take away is the best in harrow,always open until late and food is very tasty,caters for everyone. Ho’s cottage is my number 1 go to in harrow

Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

793 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(793)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent App

Very easy to use and the updates are frequest and accurate, you never wonder where your delivery is.
Loads of places to choose from and delivery charges are reasonable

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Same as all the other reviews

Same as all the other reviews, scammed for £12 , ive had to change my card. They reply to reviews in public but do not reply to emails. I'll save you the bother .

Dear Liam

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team118wescamyou. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

All a load of rubbish

29 December 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Liam

Thank you for sharing your concerns.

Can you please resend/ share the email sent as we cannot find any email.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

What a bunch of scammers

What a bunch of scammers - you sign up for the FREE business listing - but to sign up, they want to take 1 GBP from a card to "prove" you are a real person. and they will refund you straight back. Fine, that was easy
What they don't tell you, is that they automatically convert you to their paid program, which is illegal, and they should be reported, and then they start helping themselves to your money.
Bunch of crooks. Their website is also useless. and they ignore all emails, and they refuse to refund the money they took illegally. Also you can't get through on their site " oops theirs a problem with capture "

Money refunded so all is well I would update their platform for the older generation that is not a switched on as their designers 😬👍

22 December 2025
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Steven

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look