10to8 logo
Visit website

10to8 Reviews 

418
•
TrustScore 1.5 out of 5

1.3

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrendous customer service, state they have sent you notification of changes and renewals due which are never received. Insist on further notice being required when it’s already been given to cancel,... See more

Rated 1 out of 5 stars

Des escrocs. Si la solution fonctionne en revanche, ils ne répondent à aucune demande d'arrêt de prélèvement sur CB. Obligé de changer de carte bancaire à mes fais. Une honte. Swindlers. If the solut... See more

Rated 3 out of 5 stars

Used to be better, but browser support on safari and chrome has been terrible recently. Can’t use at all on safari on iPad as menu doesn’t appear, on chrome desktop often search fields fail to populat... See more

Company replied

Rated 1 out of 5 stars

Our organisation has had a major problem with 10to8, which is having a significant effect. It has been many weeks since this was first reported, and despite promises the problem hasn't been addressed.... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

10to8 is free all-in-one appointment scheduling and online booking software trusted by over 50,000 businesses worldwide. With 10to8 appointment scheduling, customers can book your free slots and the services that you specify. What's more, with automated SMS & email reminders, coupled with 2-way chat you can be sure that your business will reduce appointment no-shows, improve customer communication, coordination, and win more business.

Contact info

1.3

Bad

TrustScore 1.5 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(418)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A fantastic diary and booking system

A fantastic diary and booking system. Very easy to use, efficient and my patients love it. Has helped to increase my business and reduce no shows as well as being very professional. Would not be without this now.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Love this scheduling system

Love this scheduling system. As soon as I started using my no shows disappeared! It’s saved me so much time knowing that my clients get automatic reminders. And it’s really flexible so you can make it work for what ever your needs. Plus their support is brilliant.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. I like the fact that I get a reminder for an appointment , as well as my customers.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

Massage therapist in Victoria, BC

10to8 is incredibly user friendly. My clients are always commenting about how much they like my online booking system. The 24 hour before reminder messages have made my no-show rate almost non-existent.

When I have questions or difficulties, tech support always gets back to me promptly and fixes the problem in a timely manner. When you make suggestions on how to improve their format, they listen and changes happen. Plus, their tech support is always friendly and happy to help! I would highly recommend 10to8.

25 January 2020
Unprompted review
Rated 4 out of 5 stars

Like this product

Like this product. Mostly intuitive but would like some clearer directions on some of the new features.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

10to8 excellence

10to8. Provides premium service at a lower cost than other companies and they do it better than comparable services the only thing I would like to see is an APP for IPhone or IPad to access.

25 January 2020
Unprompted review
Rated 5 out of 5 stars

10 to 8 is an easy booking system.

10 to 8 is an easy booking system. If I can’t figure something out the team at 10 to 8 have always been very responsive and helpful. I enjoy using it. It’s works really well for booking clients and i have it set to send timely reminders to my clients.

25 January 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look