10bet Reviews 

48
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I have put in more than R4000 ,for the past 2 years and it has paid R1500 ,do you think that it's fair, no wonder you losing your customers PS. You (10bet) 😔😔 seems like this site is for high roller... See more

Rated 5 out of 5 stars

Was fortunate enough to be a part of the 10Bet watch party for the last Bafana game. What an amazing experience! They ensured that we were taken care off and made us feel incredibly comfortable an... See more

Rated 1 out of 5 stars

Pretty much a con. Get a 50-pound free bet? Yep, you have to put in 50. Then you have to basically lose your money before you can use the free bet, and you can't withdraw until you have bet it 10 time... See more

Rated 5 out of 5 stars

My experience with 10bet has been great, they have a great customers care department always ready to assist. Their platform is very modern and user friendly. You will normally find new pragmatic games... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

10bet South Africa is a premier sports betting and online games platform offering a variety of sports betting options, including horse racing, football, cricket, rugby, and more. Our online games feature the latest and greatest games.


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You should know

3.3

Average

TrustScore 3.5 out of 5

48 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(48)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

It's the same thing with all the…

It's the same thing with all the casinos you just see drops but you can never get them been playing for years betaway hollywoodbets now this 10 bet if you won 1 time then your free spins dissappear and same shit always im done.

8 November 2025
Unprompted review
Rated 4 out of 5 stars

Fast payouts

Fast payouts
It’s a great online casino offering a wide range of casino games with fast payouts, it is user friendly and it has great customer support making betting an experience.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience with 10bet.

My experience with 10bet has been great, they have a great customers care department always ready to assist. Their platform is very modern and user friendly. You will normally find new pragmatic games on 10bet first compared to other sites they have great loyalty programs so you always get something back. Their payouts are also quick no delays.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Welcome Bonus Terms, Be Cautious

I’ve generally had good experiences with other South African betting sites, but my recent experience with 10bet was extremely disappointing. The Welcome Bonus promotion is marketed as straightforward, but the terms are contradictory and misleading.

Clause 18 on 10bet’s own website clearly promises that if you cancel the bonus, any unused part of your initial deposit will be transferred back to your real-money balance. Yet when I raised this, support pointed to a completely different clause on another page that overrides it, effectively locking your own deposit under bonus conditions.

To make matters worse, their separate “Promotional Terms” page explicitly states that real-money funds are used first before bonus funds. That directly contradicts Clause 18. This kind of inconsistency isn’t just confusing, it’s deceptive and unacceptable in a regulated market. Players deserve transparency, not fine print designed to protect the house at the customer’s expense.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

All round good expereince

I am happy to say that I have had a great gaming experience. As a newbie, it was easy to understand and navigate. I am by no means a gambler but more here for some responsible fun.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not bother

Do not bother. Have used online casino's in South Africa for over 4 years. There is no doubt in my mind that 10bet's RTP is lower than the rest. You will go 4 -5 weeks without spinning in features. When you finally get a feature, you will win between 2 and 10X.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Cannot sign in to account

I made a smallish deposit and of course I won over 60%, then suddenly all bets went against me..

I made another larger deposit and played winning again, but this time I stopped playing when I went back to my original deposit.

Now I cannot access my account - loading just spins
Sent an email to support - WHICH BOUNCE as email does not exist
Tried calling them - AGAIN - NO SUCH NUMBER

15 July 2024
Unprompted review
Rated 1 out of 5 stars

I deposited R50 on 1 June 2024 which…

I deposited R50 on 1 June 2024 which didn't reflect on my 10bet acount. I proceeded to deposit another R50, 3min later same payment method, but this Time it reflected. I sent them a proof of payment , on there online chat. They then said that they will escalate it. Waisted 1 day waiting for there escalation. Phoned them, then they promised me that the problem will be sorted out that same day. Then I had to ask them again. They escalated again, they phoned me, asking me to send a bank statement which reflects the transaction, which I did, then they escalated it again, It's the 4 if June 2024, and I am still waiting for them to credit my account. Now they told me that thid will only happen after 5 working days. This is not about the R50 it's about a business which clearly doesn't focus on customers service, and only focuses on Money and profit. I don't recommend this casino, which has incomplete disregard for their customers, or there customers time. It's R50, what's going to happen if you win R1000, R10000, R100000, etc. They won't pay out. Or you will end up frustrated, angry and disappointed because once again the consumer is wronged. The casino experience shouldn't be frustrating, it shouldn't make you angry. The casino experience should be fun, and form of escape. This casino and companies like it should be fined for wronging the consumer. I don't understand how a company who relies solely on the consumer for its survival can treat there biggest asset like this. It's unexceptable. Get your priorities right. Treat your consumers right, and I promise you the sky will be your limit.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Annoyed and disappointed with 10Bet

I created a new account with 10Bet and than I deposited R149 into my account which lead me to receiving a sign up bonus.

I played slots and used my bonus to get about 600 and something rands in game bonus.

I called in and I spoke to Mduduzi, a useless call centre agent and I later called in to be assisted by someone that was polite and knows what their job entails. The lady was able to describe that apparently my deposit was cancelled and that she’ll escalate the matter. But I still have not heard from 10bet. I’m honestly disappointed.

But apparently I cancelled my deposit which I did not. And why in my right mind would I cancel R600s worth of game bonus.

I’m so annoyed and honestly would not recommend using this business.

7 October 2023
Unprompted review

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