10bet UK Reviews 

2,036
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 569 reviews, reviewers had a great experience with this company. Customers frequently praise the website for its ease of use, intuitive navigation, and overall enjoyable user experience. Many highlight the customer service as top-notch, with agents described as polite, friendly, and efficient in resolving queries. People consistently appreciate the quick and instant deposits and withdrawals, alongside excellent offers and free bets. However, some customers noted difficulties with promotions, finding free bet requirements high or not always credited as expected. A few people also felt the website could have bugs or be challenging for placing bets. Additionally, some reviewers experienced unhelpful customer service responses or issues with account verification and delayed payouts after winning.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of use and navigation, with many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Payment

Consumers generally report positive experiences with payment, highlighting speedy and quick payouts, with... See more

User experience

Reviewers highlight positive aspects of user experience, praising the easy betting, quick withdrawals, and... See more

Service

Customers had positive experiences with service, often highlighting great customer service, fast payments,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

More pros than cons. Cons first, needs to add super sub and best odds guaranteed on horses and greyhounds, cash out offers are fair however only selected markets let you cash out which is frustrating.... See more

Rated 5 out of 5 stars

Always love the opportunity to earn a few bet and potentially reduce loses from time to time. Also 10bet is always very clear with offers. Easy to see how much needs to be bet and any conditions. Ve... See more

Rated 5 out of 5 stars

Never had a problem with 10bet.. Sports and Casino... Payed out in minutes.... And If Sometimes you think you may not be getting bonuses you expect Go on chat.... Absolutely Fantastic.. If T... See more

Rated 5 out of 5 stars

I have been using 10 bet for my wagering activities for a while now. No problems, speedy pay outs though I don't have many of those unfortunately. I am happy and satisfied with their service.


Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Bookmaker
  4. Casino
  5. Gambling Service
  6. Online Sports Betting Vendor

Written by the company

With 20+ years of experience and a constant drive for excellence, we deliver a 10/10 betting experience built on trust, quality and innovation. Play more than 2,000 casino games from the world's top studios, and enjoy great promotions and fast payouts. Into sport betting? Enjoy excellent odds and loads of markets on a variety of sports. Need a hand? Our support team is quick, helpful and focused on sorting things out. 10bet. For the bettor.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,036)

525 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Another 'deficiency'

Having previously received a request to give my opinion on Trust Pilot, I gave a 2 star review on the basis that it is not as good odds wise and offer wise as others. To my surprise I received an email inviting me to come back with a £10 free bet, which I was pleased with. Ironically, this has highlighted another 'deficiency'. I put the free bet on a horse, which 'won', and I was paid. However, it was disqualified and the winnings was withdraw, as 10bet appears to be one of the few sites that does not pay first past the post, as well as the 'new'winner. I had assumed that all on line bookies paid 'First Past the Post'. Wrong!
Goodbye 10bet!

In response to my comments, 10bet has reinstated my winnings on the first past the post, which is exceptional and I appreciate. Obviously care about their customers.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great site

Great site , amazing customer service and outstanding range of games . I deposited 50 and won 500 , really happy and wil defo be playing again

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Opted in for a ‘Bet £10

Opted in for a ‘Bet £10, get £10’ promotion. Despite fulfilling the criteria and having a screenshot showing that I was opted in, 10Bet refused to honour it and said that they could only give me a £5 free bet, as I was opted in for another promotion. Despite asking two different Customer Service advisors, both just shut the chat down and ignored me when I asked for evidence of this ‘alleged’ promotion. Avoid. They’re dishonest.

16 July 2026
Unprompted review

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