Staff went the extra mile — perfect purchase
Great service! I wanted an Ingo Maurer lamp for Japan’s 100V, and the staff went to great lengths to check compatibility. It works perfectly, packaging was excellent — very happy with my purchase!
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Great service! I wanted an Ingo Maurer lamp for Japan’s 100V, and the staff went to great lengths to check compatibility. It works perfectly, packaging was excellent — very happy with my purchase!
Worst customer service experience of my life. I order a beautiful lamp from them but it came with the wrong type of plug and they have been giving me the run around for 8 month and getting it fixed.
Never buy from them!!! Worst company ive dealt with during an online purchase
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