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Yoojo Reviews 31,542

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

They were excellent. They connected me with someone very reliable. I have used yoojo twice and the did not disappoint. The steps were easy and they checked along the way to make sure that all w was we... See more

Company replied

Rated 5 out of 5 stars

I love Yoojo! Rather than hunting down a painter or electrician - which can be quite hard for a small job - this app helps me find someone nearby with the skills and tools needed to do it quickly, pro... See more

Rated 4 out of 5 stars

Experience was good, the person who came did a good job. But in this application there is no other language like English or Dutch or Chinese or any! I’m sure they will get more & more customers if the... See more

Company replied

Rated 4 out of 5 stars

This is a helpful service to find someone to help and covers a wide range of skill sets. The notification via the application could be better.

Company replied

Company details

  1. House Cleaning Service
  2. Babysitter
  3. Family Day Care Service
  4. Home Help Service
  5. Moving and Storage Service
  6. Pet Sitter

About Yoojo

Written by the company

Des services à domicile fiables, efficaces et à prix juste

Avec Yoojo, vous n’êtes plus seul pour gérer votre quotidien.

Trouvez rapidement des prestataires de confiance pour vous aider, sans vous ruiner. Yoojo est une solution simple, ultra efficace et encadrée pour tous vos besoins à la maison.

Des prestataires vérifiés et évalués en toute transparence

  • Vérification d’identité, d’adresse et de compte bancaire.
  • Évaluations certifiées uniquement après prestation réalisée et payée.Un service clair et au juste prix
  • Formulaires intelligents pour estimer les heures et la rémunération.
  • Vous maîtrisez le coût : tarif horaire et durée fixés dès la réservation.

Gagnez en confort avec le Pass Sérénité:

Avec le Pass Sérénité, tout devient plus simple : vos paiements sont automatisés, vos prestations peuvent être planifiées à l’avance, et vous ne payez aucun frais supplémentaire sur vos services à domicile.

Une solution pensée pour ceux qui veulent gagner du temps… et de la tranquillité.

9 catégories de services pour simplifier votre vie

  • Ménage, bricolage, déménagement, jardinage
  • Garde d’enfants, cours particuliers
  • Aide à la personne, garde d’animaux, informatique

Téléchargez Yoojo et retrouvez du temps libre et de la sérénité.

Des milliers de particuliers nous font déjà confiance !

Reliable, efficient and fairly priced home services

With Yoojo, you’re never alone when managing your daily tasks.

Quickly find trusted service providers to help you out — without breaking the bank. Yoojo is a simple, highly efficient and well-organised solution for all your household needs.

Verified and transparently rated service providers

  • Identity, address and bank account verification.
  • Certified ratings available only after each completed and paid service.
  • Smart booking forms to estimate time and payment easily.
  • You stay in control: hourly rate and duration are confirmed before booking.

Enjoy peace of mind with the Serenity Pass:

With the Serenity Pass, everything becomes easier: payments are automated, your services can be scheduled in advance, and you pay no extra fees on your home services.

A solution designed for those who want to save time… and enjoy real peace of mind.

9 service categories to simplify your life

  • Cleaning, DIY, moving, gardening
  • Childcare, private tutoring
  • Personal assistance, pet sitting, IT help

Download Yoojo and reclaim your free time and peace of mind.

Thousands of people already trust us!

Service client du Lundi au Samedi de 9 h à 18 h / Customer service from Monday to Saturday, 9 a.m. to 6 p.m.

Written by the company

Disponible par e-mail, chat et téléphone / Available by email, chat and phone
Chez Yoojo, nous savons qu’un bon service ne s’arrête pas à la mise en relation : il se construit aussi grâce à un accompagnement humain et réactif. Notre service client est disponible à chaque étape, pour répondre rapidement aux questions, résoudre les imprévus et assurer une expérience fluide aussi bien pour les clients que pour les prestataires. ✅ Réactivité : nous traitons chaque demande avec sérieux et rapidité. ✅ Proximité : un accompagnement personnalisé, adapté à chaque situation. ✅ Fiabilité : une équipe dédiée à la satisfaction et à la confiance de notre communauté. Notre priorité : garantir à chacun une expérience simple, rassurante et de qualité sur Yoojo./ At Yoojo, we know that great service doesn’t stop at connecting people — it’s built through genuine, responsive human support. Our customer service team is available at every stage to answer questions quickly, handle unexpected issues, and ensure a smooth experience for both clients and providers. ✅ Responsiveness: we handle every request with care and speed. ✅ Proximity: personalised support tailored to each situation. ✅ Reliability: a dedicated team committed to the satisfaction and trust of our community. Our priority: to guarantee everyone a simple, reassuring and high-quality experience on Yoojo.

Yoojo Cover

Des services encadrés et suivis / Supervised and monitored services

Sécurité & sérénité avec Yoojo

Vérification des prestataires

Chez Yoojo, nous vérifions l'identité de chaque prestataire via des informations clés comme le nom, l'adresse et une pièce d'identité, pour vous garantir des services en toute sérénité.

Suivi des prestations

Notre technologie vous aide à identifier le bon prestataire, à encadrer facilement la relation, et à gérer les imprévus si nécessaire.

Accident

En cas de casse ou de dégâts survenant lors d'une prestation, notre couverture Yoojo Cover protège vos biens et vous dédommage.

Engagement de satisfaction

En cas de mission mal réalisée, Yoojo pourra demander au prestataire ou à un autre de refaire la mission, avec une contribution pour les éventuels dommages, si cela est réalisable.

Assistance annulation

En cas d'indisponibilité de votre prestataire, nous mettons tout en œuvre pour vous trouver une solution de remplacement sans frais additionnel.

Security & peace of mind with Yoojo

Provider verification

At Yoojo, we verify each provider’s identity using key information such as their name, address, and ID document, to guarantee safe and reliable services.

Service monitoring

Our technology helps you identify the right provider, easily manage the relationship, and handle any unexpected issues if they arise.

Accident

In the event of damage or breakage during a service, our Yoojo Cover protection safeguards your property and compensates you accordingly.

Satisfaction commitment

If a mission is not properly completed, Yoojo may ask the same or another provider to redo the mission, with a contribution for any possible damages, when feasible.

Cancellation assistance

If your provider becomes unavailable, we do everything possible to find a replacement solution at no additional cost.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 5 out of 5 stars

Very useful app

Very useful app, easy to use

5 June 2026
Yoojo logo

Reply from Yoojo

Great to hear! Glad the app and installation went smoothly.

Rated 2 out of 5 stars

nice product to find easily and quickly…

nice product to find easily and quickly a helper on any subject. But they don't provide taxes documents and their customer support is terrible.

3 July 2025
Unprompted review
Yoojo logo

Reply from Yoojo

Nous recevons votre insatisfaction avec notre service client avec beaucoup de regret. Nos collaborateurs donnent le meilleur d'eux-mêmes pour résoudre les situations. Votre retour sera sérieusement pris en considération et nous allons réévaluer votre situation afin de nous assurer du respect de nos engagements.

Rated 5 out of 5 stars

They were excellent

They were excellent. They connected me with someone very reliable. I have used yoojo twice and the did not disappoint. The steps were easy and they checked along the way to make sure that all w was well. They and Lionel were absolutely perfect!!

28 May 2026
Yoojo logo

Reply from Yoojo

Thanks for the fantastic feedback! Glad yoojo and Lionel delivered a great, smooth experience again.

Rated 5 out of 5 stars

A great choice to get help

So easy to find very capable people to help you, very secure and organized !

20 May 2026
Yoojo logo

Reply from Yoojo

Thanks for the kind words! Glad you had a smooth, secure experience with our Prestataire and team.

Rated 5 out of 5 stars

Très efficace

Très efficace, contacte directe avec le prestataire.

16 May 2026
Yoojo logo

Reply from Yoojo

Merci pour votre retour ! Ravi que tout ait été rapide avec le Prestataire.

Rated 4 out of 5 stars

This is a helpful service to find…

This is a helpful service to find someone to help and covers a wide range of skill sets. The notification via the application could be better.

12 May 2026
Yoojo logo

Reply from Yoojo

Thanks for the kind note! We’ll work on improving the app notifications.

Rated 5 out of 5 stars

Excellent!

5 May 2026
Yoojo logo

Reply from Yoojo

Merci ! Ravi que tout se soit bien passé avec l’assemblage de meubles.

Rated 5 out of 5 stars

I am very happy for do work with you I…

I am very happy for do work with you I recommend all of my friends download the yoojo app and work with them thanks

28 April 2026
Yoojo logo

Reply from Yoojo

Great to hear you’re happy! Thanks for the recommendation and for sharing your experience with Yoojo.

Rated 5 out of 5 stars

Top service

Top service

22 April 2026
Yoojo logo

Reply from Yoojo

Great to hear you enjoyed the top service with your lamp installation! Thanks for the awesome rating!

Rated 5 out of 5 stars

👍🏻 top

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

20 April 2026
Yoojo logo

Reply from Yoojo

Merci beaucoup pour ce top avis et tous ces pouces levés !

Rated 1 out of 5 stars

took nearly 3weeks not 5-7 days for my…

took nearly 3weeks not 5-7 days for my shoes to be delivered they was not worh the wait .go elsewhare h brandon14/

14 April 2026
Unprompted review
Yoojo logo

Reply from Yoojo

Hello,

Thank you for your feedback, although it appears there has been a mix-up.

Yoojo is a platform for home services (such as cleaning, DIY, and gardening); we do not sell or deliver shoes. It is very likely that your review was intended for an e-commerce website or a footwear brand rather than our service platform.

We recommend checking the name of the company you ordered from so you can direct your complaint to the correct customer service team.

If you ever need help with services around the house, however, we would be happy to assist you!

Best regards,

The Yoojo Team

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