Your Move Reviews 

11,022
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 563 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the local staff are exceptionally helpful, professional, and always available to answer any questions throughout the journey. People consistently appreciate the remarkably smooth process of buying or selling a home, noting that the overall service is efficient and well-managed. Some people were dissatisfied with communication issues and frustrating delays when trying to get timely updates. A few reviewers also mentioned difficulties regarding slow response times, missing information, and scheduled viewings not happening. Others noted occasional frustrations with administrative processes during their property tenancy experiences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful service and clear... See more

Service

Reviewers express high satisfaction with the service, highlighting professional support, helpful staff, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting responsive staff who keep them... See more

Response time

People report ambiguous experiences with response time, as many reviewers highlight very responsive staff who... See more

User experience

Consumers find user experience to be positive, highlighting the helpful staff, excellent communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your Move Anscomb’s is an estate agent our family has used before , professional and caring and kept us totally up to date on all aspects . This was an emotional sale of our lovely late Mums home, Sc... See more

Rated 5 out of 5 stars

Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord. Vicky is always VERY HAPPY & sunny. It’s nice... See more

Rated 5 out of 5 stars

Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak... See more

Company replied

Rated 5 out of 5 stars

Kara was fantastic regarding purchase of our home in Ashleigh Road. Not at all pushy and accomodated our request for a second viewing at very short notice. Was then very helpful throughout the buying... See more

Company replied


Company details

  1. Real Estate Agents
  2. also in
  3. Real Estate Agency

Written by the company

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.4

All reviews

(11,022)

521 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Just thought I mention the great customer service I received from Alison at the Dudley branch. She was polite, friendly and efficient in dealing with my enquiry. A pleasure to talk to

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful.

Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going.
Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.

2 October 2026
Rated 5 out of 5 stars

Peter Georgiou

I just want to say a big thank you to Peter at Your Move for all his help with selling my property.

From the beginning, Peter was really helpful, approachable and supportive throughout the whole process. Selling a property can be quite stressful, but having someone like Peter who was on top of things and genuinely wanted to help made the whole experience so much easier for me.

He put a lot of effort into getting my property sold and did an amazing job. I really appreciated his hard work, communication and the way he kept things moving.

I’m genuinely grateful for everything Peter did for me and I couldn’t have asked for a better service. Thank you, Peter, for all your hard work and support. I would definitely recommend him to anyone looking to sell their property.

28 August 2026
Rated 5 out of 5 stars

Great team!

From Tim’s, survey and great use of the camera, to the girls in the office ( mainly Ashleigh and Libby ) . Always on the ball with info and feedback, and seem great at keeping things on a personal level. It’s as if they really care and want you to do well when you’re selling. More than happy.

21 September 2026
Rated 5 out of 5 stars

Your move Doncaster branch provided…

Your move Doncaster branch provided excellent professional services.
From the start Rich took some excellent photos very professionally done ! Our house sold in a very short period of time !!!
Which we were very pleased with ! All staff very professional and very helpful!
I would definitely recommend the company to sell a property second to none service !
Well done your move exceptional service!!! and l would certainly like to thank firstly Rich for the professionalism with the initial photos taken and the excellent service marketing our property !!
Also all the staff members special mention of thanks to Holly whom I spoke with on several occasions who arranged viewings !!! And all the telephone calls and negotiations while the property was on the market !!!

Thank you so much your move we were very impressed with your service!!
So thanks again.

Kind Regards

Dawn Deverew

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Very attentive....My experience so far with Yourmove has…

My experience so far with Yourmove has been a good one, it is refreshing to know that there are still estate agents out there that help you every step of the way, that's how I have felt being a single person, not knowing what to do and when, being walked through the process every step of the way, nothing seems to be too much, even out of hours. Very much appreciated, having had experience with other agents none of them seem a patch on Yourmove. Obviously the process is a stressful one, but I feel lucky I chose these.

24 September 2026
Rated 5 out of 5 stars

Vicky & team

Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord.
Vicky is always VERY HAPPY & sunny.
It’s nice there is continuity & stability in the office.
It’s nice to know how you’re talking to.
Keep it going. Rita Eakers, Crediton

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic communication and very helpful

Fantastic communication, whether that was face-to-face or over the telephone. Sheree was the lady I spoke to on the phone, and it was Hilary who met us at the property for the first viewing, lovely people. Thanks

24 September 2026

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