Company activity
Updated 3 hours ago
This page gives you a detailed overview of how Youfone has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: May 2015.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
798
Verified
5,747
Invited
1,293
Redirected
0
Total reviews from the past 12 months
7,838
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Youfone got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
29 March 2023
2 profiles merged into Youfone because they were about identical domains.
Youfone's TrustScore became 4.2 after this profile merge (previously 4.2).
List of profilesReply behavior
How Youfone replied to negative reviews in the past 12 months
Youfone’s flagging activity
How frequently Youfone flagged their reviews in the past 12 months
What's a flagged review?
Youfone may flag a review if they think it's in breach of Trustpilot's guidelines.
Youfone selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Youfone flagged 18 of their reviews a total of 18 times.
- 61% of those cases turned out to be invalid.
What happened to the 18 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
12
Reviews removed from trustpilot.com
6
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Youfone
11
Reviewer resolved the breach of Trustpilot's guidelines
1
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
6
Reviewer didn't resolve the breach of Trustpilot's guidelines