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Working Class Heroes Reviews 

1,215
•
TrustScore 4.5 out of 5

4.5

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic competitive prices, great clothing brands, and the excellent product range available on the webshop. People also mention that online orders arrive very quickly, tracking information is helpful, and items are packed securely for transit. However, some customers also noted frustrating issues with delivery delays, courier problems, or missing items from their shipments. A few people experienced additional difficulties regarding incorrect sizing upon arrival and slow refund processing times. Reviewers occasionally reported that getting a helpful response when chasing these problems was challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting fast shipping and reliable... See more

Product

People report positive experiences with product, highlighting top quality items at competitive prices.... See more

Price

Customers had great satisfaction with the pricing, consistently highlighting excellent discounts and very... See more

Service

Reviewers mention positive feedback about service, highlighting an excellent and efficient experience from... See more

Order

Customers consistently note positive experiences with order processes, highlighting super easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the iconic Pennington cagoule from working class heros. The cagoule is brand new and the colour is exactly how it is shown in the picture. It was £60 cheaper than a lot of pla... See more

Rated 5 out of 5 stars

I recently purchased a north face Himalayan down parka jacket from working class heros. The jacket is brand new and the colour is exactly how it shows in the picture. It was £140 cheaper than a lot of... See more

Rated 5 out of 5 stars

So I’ve saw previous reviews regarding refunds / communication etc - bit apprehensive tbh I returned a jacket on the 14th jan A young lady called Ellysha kept me informed of my refund through t... See more

Rated 5 out of 5 stars

Amazing shop! Can’t believe I never heard of them. Placed my order Friday, it arrived following Monday already on standard shipping. Rather than sending aggressive selling emails they keep you updated... See more

Company details

  1. Men's Clothing Store
  2. Bags and Luggage Store
  3. Clothing Store
  4. Shoe Store
  5. Skateboard Shop
  6. Women's Clothing Store

Written by the company

Working Class Heroes was established in 2006, initially selling skate, surf and street clothing from all around the globe to the good people of Ulverston. As WCH has grown so has the brand mix, website and shop. We're at 44 Market Street, swing in for a beer, a tee and a chat.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,215)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5/5!

Great product, came quickly and neatly packed. Nice touch leaving some extra CALM merch in there, supporting a great cause.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

New Jacket required

I wanted a reliable waterproof jacket to replace my twenty year old Bergaus jacket.I saw what I needed (a Bergaus Trango jacket) at a very good discount price. Ordered on line and was delivered the next day. Exactly what I wanted. Excellent price and first class service. Well done!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Working Class Hero’s are great

Working Class Hero’s are great. I’ve bought a few items from them and it is always super easy and fast. They have a good range of stock and always keep me up to date about where the delivery is etc.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company with a great ethos

Great company with a great ethos. Contactable by phone - most welcome but rare nowadays - they also have a real shop presence. My shorts were dispatched v quickly. Highly recommend!

31 July 2026
Unprompted review

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