love my WIT training shorts! super comfortable, great fit, and perfect for workouts. the only thing - not all styles and colours were in stock. the quality is top-notch, and the customer service was e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m a buyer from East Malaysia. Ordering it online was easy. Delivery took almost 2weeks which is considered fast however the local deliverer took almost a week to deliver which shouldn’t happen. But... See more
Company replied
Genuinely a huge fan of this brand and its products. Bought these items in person from a Xenom event, and was guided through options, fits and sizes by the founder Sam, who was extremely helpful. Expe... See more
Company replied
Upon voicing my disappointment with the quality of my purchase (rad trainers after previously owning 2 amazing pairs), WIT couldn’t do more to amend the issue. Service was great and their speed at rep... See more
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Company details
Written by the company
Launched in 2014 by founders Dan Williams and Sam Kitching through their passion for fitness. WIT was an early pioneer of the CrossFit movement; celebrated for bringing a community of brands, athletes and fitness obsessed together through the positive power of training. We recognise that training is not static. WIT is in a constant state of evolution, and as we take a progressive approach to the future of the sport we let our founders mission of changing as many lives as possible through training inspire us. To those ends, WIT sells a curated range of performance footwear and apparel from brands like Nike, R.A.D®, Adidas, TYR and Puma. WIT's own apparel is built to perform and serve as your go-to training clothing outdoors or in the gym. WIT offers premium shipping options and flexible payment options. Currently, returns are free for 30 days after purchase, giving customers peace of mind when making a purchase.
Contact info
United Kingdom
- wit-training.com
3.9
Great
915 reviews
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This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Order arrived in the wrong size
Order arrived in the wrong size, after contacting support they simply said that they did not have my size and offered no solution.
3 September 2026
Reply from Wit Training
Hi Conor, we are so sorry this has happened! I believe a member of our team has resolved the issue. We can only apologise for this inconvenience.
Reply from Wit Training
Hi Renata, we are so sorry we don't accept returns from outside of the UK. That is unfortunately our existing policy as per our Shipping and returns information.
Reply from Wit Training
Thanks, Jane! Enjoy the kit!
Huge Fan of WIT
Genuinely a huge fan of this brand and its products. Bought these items in person from a Xenom event, and was guided through options, fits and sizes by the founder Sam, who was extremely helpful. Experiences like this are lost with larger “chain” brands, and I certainly won’t be looking anywhere else for gym gear ever again.
30 August 2026
Reply from Wit Training
Hi Ben, thanks for the lovely feedback! We loved having down spending time us!
My parcel was delivered to the wrong…
My parcel was delivered to the wrong house. Now lost it seems. Wit should send me another item ASAP.
28 August 2026
Reply from Wit Training
Hi Brian, I'm sorry to hear of your experience. Looking at the interaction with our team, it looks like we required a letter of non-receipt in order to raise a claim with the courrier. Additionally, your order was refunded to avoid your being out of pocket. If there is something else we can do, lease do reach back out to the team!
Ok experience
Ok experience, i do feel the cost of the products lets the brand down, i think if the costs were pricrd better i would do much more business
3 July 2026
Reply from Wit Training
Hello, thanks for your feedback on pricing! We will share your thoughts with the product team. Enjoy the kit!
Easy to choose and order and arrived…
Easy to choose and order and arrived quickly. Perfect fit!
25 August 2026
Reply from Wit Training
Hi Deborah, thanks for the great feedback! Enjoy the new kit!
Reply from Wit Training
Hi Tania, thanks for your review! We're happy to hear you enjoy the kit!
Shocking service
Placed an order for next day - 5 day had been and nothing! I had to email asking where my order was and was told it will be dispatched soon. Ask why I had not been updated on this matter and didn't get a reply. Shocking service.
12 June 2026
Reply from Wit Training
Hi Darren, we can only apologise for the delay in resolving your issue. As we communicated via email, your order was flagged by our security system and required an ID verification. This process took much longer than we would have liked it to and we can only apologise for the delay it caused. We've taken the outcome onboard as feedback and worked on a solution to avoid this happening again in future.
Despite your experience, we hop eyou enjoy the kit.
Team WIT
Reply from Wit Training
Hello! Thank you so much for the feedback! Happy training!
Bought shoes at a great price
I bought my shoes at a great price, ordering was easy, delivery was prompt, and packaging was eco friendly. Happy with purchase. One comment - I would have ordered socks but there was very limited selection available. Perhaps a few more sock choices would be good?
13 August 2026
Reply from Wit Training
Hi Alison, thank you for the feedback! You're not the first to want a large sock selection... stay tuned... Enjoy the Dropset's!
Reply from Wit Training
Hi Janice, thanks for the amazing feedback! Happy training, enjoy the Metcons!
First time buying from WIT
First time buying from WIT, really pleased with the products as well as the quick shipping!
5 August 2026
Reply from Wit Training
Hi Anna, thank you so much for the great feedback! We really appreciate the support. Enjoy the On's!
Reply from Wit Training
Thanks Wayne! We really appreciate your feedback. Enjoy the runners!
Reply from Wit Training
Hi Alex, thanks for the great feedback! Enjoy the lifters! Hope to hear from you again soon
Awesome stuff
Awesome stuff
I wish the training tshirt, ordered xxl, would be 10cm longer. My lats and shoulders pull it up way to high when overheadstuff, stomach goes free (193cm, 105kg crossfit rx person, no beer belly,just fyi)
Other than this i love the fit around the neck, shoulders and arms and the way it hangs down.
Great stuff.
7 July 2026
Reply from Wit Training
Hi Norbet! Thanks for the review and feedback. You sound like an absolute unit! We love to see the big boys and girls out there getting after it. Enjoy the kit!
The product advertised was great value…
The product advertised was great value and the the delivery time was very quick, no hesitation to use the company again
4 August 2026
Reply from Wit Training
Hi Robert, thank you so much for the fantastic review! We really appreciate the feedback. We're working hard in the background to continually improve our service. Enjoy the running trainers!
Reply from Wit Training
Hi Monika, thank you for the great feedback! Enjoy the Deviates!
Perfect.
At first I wasn’t sure about their returns as I hadn’t checked them out properly but I emailed customer services who were prompt and helpful. I didn’t actually return the trainers in the end as I decided a higher size would be better. The trainers are great. Great price.
13 July 2026
Reply from Wit Training
Hi Sue, thank you for the great feedback! We really appreciate the kind words. Enjoy the trainers!
Reply from Wit Training
Hi James, I'm sorry to hear of your experience. Reviewing your interaction with our support team, it looks like the shipping address provided at checkout was incorrect. We unfortunately cannot change the address once the item has been fulfilled by our warehouse. The order was rejected at the incorrect address. Our team have advised that we would resend it to you at the correct address as soon as we received it back at our warehouse.
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