We have just purchased a flat in Broadstairs through Wards. I must confess to having instructed a lousy solicitor but Sally, the Sales Progressor, made it happen. It probably wouldn't've without her -... See more
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Thank you to Billy & his team in Broadstairs they did a great job finding us a buyer for our bungalow, they were always at the end of the phone if we needed anything & we were always updated on feedba... See more
Company replied
It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been... See more
Company replied
I recently had a bad experience with Wards estate agents in Broadstairs. A member of staff was active in stopping me market my flat for sale as they were selling their flat which is in the same bl... See more
Company details
About Wards - Broadstairs
Written by the company
Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.
What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.
Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.
Book a free valuation >Welcome to Wards, the new name for Ward & Partners
Written by the company
- We are all on our own journey, planning our next move. Wards are here to help make those plans a reality. Whether you are buying, selling or renting, we do everything we can to help you move forwards. If you are looking to sell with Wards, our key goal is to make sure you achieve your asking price and here are just some of the ways we achieve this:
- Everywhere online
- Your property will be listed on Rightmove, Zoopla, Prime Location and On The Market, plus promoted across social media too.
- Throughout Kent
- With 42 offices in Kent and a huge database of active customers, with Wards, we may already have your perfect buyer.
- An open house
- We can carry out an open house, so we have lots of people visit your property at the same time, creating a buzz and the urgency to put in an offer.
- Your property at its best
- We make your property look amazing, through professional photography and our state of the art virtual tours. And remember, we won’t earn a penny unless we sell your home.
- Helping you move forwards
Get in touch today!
The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.
Contact info
81 High Street, CT10 1NQ, Broadstairs, Kent, United Kingdom
- 01843 602546
3.7
Average
4 reviews
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Thank you to Billy & his team in…
Thank you to Billy & his team in Broadstairs they did a great job finding us a buyer for our bungalow, they were always at the end of the phone if we needed anything & we were always updated on feedback, we can certainly recommend them.
8 October 2026
Unprompted review
Reply from Wards - Broadstairs
We are thrilled to hear about your great experience with our team at Wards Broadstairs and that we could help you successfully find a buyer for your property. It is wonderful to know that our communication and regular updates kept you well-informed throughout the process. Thank you for your kind words and for recommending our services.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
I recently had a bad experience with…
I recently had a bad experience with Wards estate agents in Broadstairs.
A member of staff was active in stopping me market my flat for sale as they were selling their flat which is in the same block.
A complaint was made to Wards but this was not dealt with professionally and they referred me to the Property Ombudsman, hoping I would not pursue the matter.
I made a complaint to the Property Ombudsman and this was upheld stating that both the staff member and the estate agents had acted inappropriately awarding compensation against the company.
The whole experience has been very frustrating and I would highly recommend potential vendors and buyers think twice before they instruct this unprofessional company.
1 October 2025
Unprompted review
We have just purchased a flat in…
We have just purchased a flat in Broadstairs through Wards. I must confess to having instructed a lousy solicitor but Sally, the Sales Progressor, made it happen. It probably wouldn't've without her - patient, understanding and always pleasant to work with. A real service.
11 September 2026
Unprompted review
Reply from Wards - Broadstairs
We are delighted to hear about your positive experience with us at Wards Broadstairs, especially the exceptional support you received. We appreciate you acknowledging our colleague's dedication and patience in making your purchase a success.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
Another satisfied customer
It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.
12 September 2026
Unprompted review
Reply from Wards - Broadstairs
We're so pleased to hear about your positive experience with our team at Wards Broadstairs, especially with the sale of your flat. It's wonderful to know that our colleagues provided excellent support and made the process smooth for you. We truly appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
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