I highly recommend buying the book you’re considering elsewhere. This is my first time renting from them. Never again. I paid a lot of money to rent a book “in good condition.” Yet, a big ch... See more
Company replied
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I highly recommend buying the book you’re considering elsewhere. This is my first time renting from them. Never again. I paid a lot of money to rent a book “in good condition.” Yet, a big ch... See more
Company replied
***WARNING SCAM*SCAM*SCAM STAY AWAY*** I sent this company three textbooks which they said were valued at around $50. In addition to wrapping them in several layers of cling wrap to ensure they would... See more
Company replied
I have used Valore throughout my undergrad and graduate education for textbook rentals and purchasing used textbooks. The textbooks arrive on time, and customer service has always been helpful and res... See more
Company replied
The book I got shipped quickly and arrived in great condition. The seller put up the image of a book one edition later, though (I assume by accident) so I thought I would be getting the latest edition... See more
Valore.com is one of the largest online textbook marketplaces, helping students save money by connecting them with the best deals from independent sellers and rental providers.
7200 I-30, 72209, Little Rock, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was honestly very convenient, it helped get rid of some old textbooks and in exchange get a bit of $$. It’s also very efficient and quick, I’d always receive updates as to what the current status was, they also offer free shipping! Thank you Valore, I truly appreciate it.
Huge selection of books for a great price and arrived quickly! This was the only platform that had one of my textbooks for under $100 and I'm impressed with how fast I received the book. The book didn't have an online version in existence so I can't say anything about access codes. It came with some markings in it but that had been indicated upon purchase.
Got the book before I needed it in AWESOME condition.
I was very impressed with how quickly my book arrived. I was worried about the return process for rentals, but it was so easy! All I had to do was print out the label and packing slip, walk into FedEx, and hand it to them! I have and will definitely be using them again!
Quick turnaround for buying books back from me.
Very affordable, only issue was the book took a little longer to get to me. But great quality! Will order again!

Reply from Valore
They took what could have been very expensive ordeal to a very affordable option. Will use again if ever needed.
Customer service was very unapologetic and condescending after I sent an email regarding the provided tracking number. After a week, the tracking number gave no info, just that a mailing label was created but not yet received by USPS. On top of that, I was sent two of the same books instead of what I ordered. I need the books for my certification exam and this just added to my anxiety. Never again would I purchase/rent books from Valorebooks!

Reply from Valore
Sold books back to them. Had a very good experience. Free to ship them in. Got paid about a week after they received them. Great
Ordered a textbook through this service as it was the least expensive option found. Shipping was as promised and book was as described.
Exactly what I ordered and it arrived on time. Can’t ask for more than that!
Excellent Experience!!! So EASY and 100% FREE!!!
They had a few hard to find older books for a fair price and fairly quick delivery. I will definitely do business with them again
We have been having a hard time finding the text book in hard print and here was lucky one of the only places that we could still get it printed text book
Only reason for 2 stars is the offer on the book was decent. However, i will never use them again and would rather take a lower payment from different buyers because their costumer service is not that great and i chose paypal (which is literally instant) and 3 days since i have been approved for payment and im still waiting. I even emailed CS and they didn't seem at all concerned with my concerns. Renttext is super reliable and issues payment 1 day after approval. Honest review here. Wish i would have done better research before trying to saveba couple bucks. Other companies pay promptly and in my opinion a paypal payment takes less than 5 seconds not 14 days. Sadly they lost another good costumer

Reply from Valore
Despite never having heard of Valore before, I sent in an order after finding out that the textbook I needed for an AP class was much cheaper than any used or new option on sale on any other site. I was very pleasantly surprised to receive a used book in well condition without having to pay an arm and a leg.
I ordered a textbook for a class, the book arrived as planned; however, the course changed. I followed the return policy and tracked the return that arrived more than two weeks ago and still have not received a refund. I have attempted to contact them via email (only option) a few times and have not received any response. Very frustrated now because I need the money in my account to purchase another book. Not a good way to treat poor college students.

Reply from Valore
I've placed several book orders through their marketplace over the past few years, and everything arrived as expected and within a reasonable time frame. Never had any serious problems that couldn't be easily resolved by customer service.
Updated: I ordered a book and they claim it was delivered, yet it has been a month, and never arrived. It was sent to the wrong address, and it took several days to get their customer service to actually listen to me and give me a refund. That was a nightmare, but at least I got my money back. Eventually.

Reply from Valore
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