Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. We... See more
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My daughter had nearly £2,000 worth of Herringbone vinyl fitted throughout her apartment by United Carpets, Cannock. The fitter did a good job until it came to sealing the edges against the skirtin... See more
Company replied
Finally on the 4th attempt we now have our carpet fitted. 1st attempt the carpet was cut 1/2 a metre too short 2nd attempt large lines going across the one end 3rd attempt lines going across the... See more
Company replied
In store service was second to none. Staff went above and beyond to assist me even arranging for carpet fitters to dismantle my existing bed ready for delivery of new one the following day. It would h... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
A5 Watling Street, WS11 0BN, Cannock, United Kingdom
- 01543 469960
4.6
Excellent
114 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great company and great quality flooring
Always easy to choose a carpet with United, staff were all professional and was no pressure to buy, was easy to arrange someone to come and measure and was all fitted within a timescale to suit me. Well done Cannock United Carpets lovely staff, who were helpful and listened to my needs. Thank you a great service and price, really wouldn't use any where else.
27 April 2026
Unprompted review
Great customer service
My daughter had nearly £2,000 worth of Herringbone vinyl fitted throughout her apartment by United Carpets, Cannock. The fitter did a good job until it came to sealing the edges against the skirting board; he made a mess of it! I complained to the lovely lady on reception at the store and they have done everything they could to sort it and make sure we were happy.
Although the problem was not ideal I understand problems happen and I think the way United acted sorting it out deserves credit.
Would definitely recommend this company.
My daughter now loves her new flooring and is happy😁
18 May 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Kel, thank you for taking the time to leave a review.
We're so pleased that our Cannock store could meet your daughters expectations and provide her with a 5 star service throughout.
We're so pleased that she's happy with the finished results of her vinyl!
We hope to assist her again in the future. Take care!
Finally...
Finally on the 4th attempt we now have our carpet fitted.
1st attempt the carpet was cut 1/2 a metre too short
2nd attempt large lines going across the one end
3rd attempt lines going across the whole carpet
4th attempt so far so good
All of the above were not down to united carpets this is all to do with the carpet manufacturer.
The only good thing that has come out of this fiasco was Matt the carpet fitter you can't fault him on his work.
27 April 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi, thank you for your patience and for taking the time to share your experience.
We’re very sorry for the frustration caused by the issues with the carpet supplied by the manufacturer—it’s certainly not the experience we want for our customers. We truly appreciate your understanding that this was outside of our control, but we know how inconvenient and disappointing it must have been.
On a positive note, we’re really pleased to hear Matt took great care with the fitting and delivered a result you’re happy with in the end. We’ll be sure to pass your kind words on to him.
Thank you again for sticking with us throughout the process—we hope you enjoy your new carpet now everything is in place.
Will never set foot in there again!
JUsed to rely on United, but after this experience, never again. Was quoted a price, went back the next day, and suddenly it was 20% higher. Staff just shrugged it off saying they ‘forgot.’ Completely unacceptable service
*Edit* yes it was a roll end and the staff agreed to match the roll end price if it sold. I would rather use the worlds worst 2nd hand flooring than support your company again
12 April 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Good afternoon Danny, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Cannock store did not meet your expectations. After speaking to the store I understand that when you first visited the store you had been quoted for a roll end you liked, however upon visiting again the roll end had since been purchased and therefore had to choose a different product.
The store would be more than happy to assist you with your next project.
Kind Regards
The United Team
In store service was second to none
In store service was second to none. Staff went above and beyond to assist me even arranging for carpet fitters to dismantle my existing bed ready for delivery of new one the following day. It would have been a 5* review had it not been for third party issues on taking delivery and putting together of new bed which has now got to be exchanged.
20 March 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Pat, thank you so much for your kind feedback.
Its such a pleasure to hear that our Cannock store was able to go above and beyond to ensure that your expectations were met.
That said, we’re very sorry to hear about the issues you experienced with the delivery and assembly of your new bed. We’re glad to hear that an exchange is now being arranged, and we’ll do our best to ensure this is handled as smoothly and quickly as possible.
Thank you again for taking the time leave a review. Have a wonderful day.
Arrived on time 3 guys
Arrived on time 3 guys, fitted perfectly within 30 minutes. Large Lounge carpet.
3 March 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hello Martin, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Cannock store.
Thank you again for your recommendation. Take care.
I was shown everything i asked for and…
I was shown everything i asked for and the price was very reasonable. The fitters turned up when i was told they would and they did a great job. Would use again and recommend them
16 February 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hello Nicola, thank you for taking the time to leave a review.
Its great to hear that you're happy with the service that you recieved from our Cannock store.
Thank you again for your recommendation. Take care.
Stairs and landing fitting1
The staff in the store were very helpful and friendly. We had to change the door grippers on the order prior to the fitting and this was not a problem. The fitter arrived at the time stated and discussed any issues with the process prior to the fitting.He was quick and did a quality job, was very friendly and helpful.
16 February 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Thomas, thank you for taking the time to leave a review.
We're so glad that our Cannock store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the finished results.
We hope to assist you again in the future. Take care.
Amazing service from start to finish
Amazing service from start to finish. Told them my budget & found just what I was looking for, quick fitting, great product, price & overall service highly recommended!
23 January 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Shirley, thank you for taking the time to leave a review.
We're so pleased that our Cannock store was able to provide you with an amazing service from start to finish, and were able to help you find exactly what you were looking for.
We hope to assist you again in the future. Take care.
Fantastic from start to finish the…
Fantastic from start to finish the fitter was brilliant too.
30 January 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Annis, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Cannock store.
Thank you again for the recommendation. Take care.
Beautiful carpet
Beautiful carpet, lovely staff in store and excellent fitters. Thank you
2 February 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jayne, thank you for taking the time to leave a review.
We're so pleased to hear that our Cannock store was able to meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the finished results. We hope to assist you again soon!
Excellent customer service at the…
Excellent customer service at the Cannock branch family run, had an issue after ordering Eddie sorted it no problem or fuss. Thank you to you and the team.
7 February 2026
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi, thank you for taking the time to leave feedback.
We're so pleased to hear that our Cannock store was able to meet your expectations and provide you with an excellent service with no issues.
We hope to assist you again in the future. Take care.
So helpful and friendly
So helpful! Squeezed us in for fitting at short notice and advised on colour of product to fit the room and it was perfect.
19 December 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hello, thank you for taking the time to leave a review.
Its great to hear that our Cannock store could make your experience with us a Positive one.
We hope to assist you again in the future, take care.
The assistant was very helpful
The assistant was very helpful, I told him what I needed and the price range, he showed me what was available. I made my choice and that was it , job done. Quick and easy choice and transaction. . Thank you.
13 November 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Lynne, thank you for taking the time to leave such a kind review.
Its brilliant to know that our Cannock store could help you find the right carpet for you and your budget.
We hope that you love your new carpet and hope to assist you again in the future.
Best place to buy carpets
Helpful friendly staff who gave me expert advice in store. Prompt fitting appointment despite being in the run up to Christmas. Fitters arrived on time and were quick, efficient and very tidy
23 November 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Catherine, thank you for taking the time to leave a review.
We're so pleased that our Cannock store could meet your expectations and provide you with a quick and efficient service with expert advise.
Thank you again for the recommendation. Take care.
Everything is good.carpet fitted well
Everything is good.carpet fitted well. Bed delivery theycould wear shoe covers as they got mud all over stair carpet it was a rainy day.
1 December 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Cannock Store.
Thank you again for the recommendation. Take care.
Friendly professional advice in store.
Friendly professional advice in store.
Carpet fitters were really quick and did an excellent job.
8 December 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Yvonne, thank you for taking the time to leave our Cannock store a review.
We're so pleased that the team were friendly and professional in store and the fitters did an excellent job.
Thank you again for the recommendation. Take care.
Fantastic service
The staff were extremely helpful,knowledgeable and friendly. The carpet fitters were professional and hard working. Would thoroughly recommend United Carpets.
12 December 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Jo, thank you for taking the time to leave a review.
Its great to hear that our Cannock store could make your experience with us a fantastic one and the fitters were professional and hard working.
We hope to assist you again in the future. Have a wonderful day.
Great service from the staff at the…
Great service from the staff at the shop and the fitter was top notch
22 October 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Peter, thank you for taking the time to leave our Cannock store a review.
We're so pleased the team could provide you with a great service and you're happy with the finished results.
Thank you again for the recommendation, take care.
Excellent Service & Great Experience
I recently purchased flooring from United Carpets and was really impressed from start to finish. The team were friendly, helpful, and very informative — nothing was too much trouble. I had a small issue after installation, but it was dealt with quickly and professionally. The finance process was also quick and easy, making everything stress-free. I’m delighted with the result and would definitely recommend United Carpets to anyone looking for great products and outstanding service!
28 October 2025
Unprompted review
Reply from United Carpets & Beds - Cannock
Hi Emma, thank you for taking the time to leave our Cannock store a review.
We're so pleased the team could provide you with an excellent service from start to finish.
We hope that you love your new flooring, take care.
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