Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some... See more
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Location
Switch location10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
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Average laser party experience. Only 30mins of laser tag and not the advertised 40mins. Had to fend for ourselves most of the time, which resulted in going off and gathering refills of drinks as staff... See more
Company replied
We took our daughter and her 3 friends for her birthday treat. Both games ran smoothly with only 1 technical issue that was resolved in minutes. The only down side was it was very warm and the air con... See more
Company replied
Children’s really enjoyed the laser quest and then a nice cold slushy afterwards. Good treat for the kids at a reasonable price. Staff friendly and helpful also and clean and tidy in there.
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom
- 0333 034 6100
4.1
Great
268 reviews
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No air conditioning as it was not…
No air conditioning as it was not working. No warning, on the hottest week of the year. Not a pleasant experience of bowling
22 July 2026
Reply from Tenpin - Warrington
Hello Rishi,
Thank you for taking the time to rate Tenpin Warrington 1 star. We are very sorry to hear about the air conditioning issue during your visit, especially on such a hot day. We understand this made your bowling experience unpleasant. Please be assured that your feedback will be passed on to the team for immediate attention and improvement. We hope to welcome you back for a much more comfortable experience in the future. All the best ~ Laura
No air con kids were boiling
22 July 2026
Reply from Tenpin - Warrington
Hi there, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry for any disappointment caused at your recent visit. We will most certainly be passing your feedback on to ensure improvements are made! In the meantime, we do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes, Jade
We played half of our games hidden by…
We played half of our games hidden by the post and it was far to warm no air con
22 July 2026
Reply from Tenpin - Warrington
Hello, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear you found the venue too hot on your recent visit! Your feedback is very important to us so please be assured all will be shared with the appropriate team! In the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' Best wishes - Mel
Helpful staff and reasonable price
22 July 2026
Reply from Tenpin - Warrington
Hi David, thank you for the 5* rating of Tenpin Warrington. We're thrilled to hear that you had a great time and found the price to be good value, along with the team providing helpful service. We hope to see you again soon!
Take care,
Kirsty
Air con was down so it was too warm
Air con was down so it was too warm. Otherwise great experience
22 July 2026
Reply from Tenpin - Warrington
Hey Kat, thank you for the 4* rating of Tenpin Warrington. It's lovely to hear you had a great experience spent with us, despite the air con being down. We're sorry for any inconvenience this may have caused and we hope to see you again!
Take care,
Kirsty
Aircon was none existent on our visit…
Aircon was none existent on our visit but good fun none the less
22 July 2026
Reply from Tenpin - Warrington
Hello Connor,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate your feedback and are sorry the air conditioning wasn't working during your visit. We look forward to welcoming you back and hope that your next visit is a 5 star experience. All th ebest ~ Laura
Children’s really enjoyed the laser…
Children’s really enjoyed the laser quest and then a nice cold slushy afterwards. Good treat for the kids at a reasonable price. Staff friendly and helpful also and clean and tidy in there.
22 July 2026
Reply from Tenpin - Warrington
Hello Rosana,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that the children enjoyed the laser quest and slushies, and that you found our staff friendly and helpful, and our venue clean and tidy. We hope to see you all again soon for more fun! All the best ~ Laura
I had my son’s birthday party at Tenpin…
I had my son’s birthday party at Tenpin Warrington. It was fabulous. Staff was very helpful, amiable and cooperative. I can highly recommend Tenpin Warrington.
22 July 2026
Reply from Tenpin - Warrington
Hello D SAWANT,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that your son's birthday party was fabulous and that our team was helpful and cooperative. We appreciate your high recommendation and hope to welcome you back again soon! All the best ~ Laura
HOTTEST DAY OF YEAR- NO AIR CON
It was the hottest day of the year and NO air-conditioning was working.
My 6 year old daughter actually threw up because of the heat in there.
It should of come with a warning when booking that the air con was broken.
10 July 2026
Reply from Tenpin - Warrington
Hi Natalie, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear of your recent experience! We will be certain to pass all of your feedback on to the relevant team and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' Best wishes - Mel
Great place overall but
Great place & such a vibe! Only downfall is that there’s just so much trash laying around.
14 July 2026
Reply from Tenpin - Warrington
Hi Ayesha, thank you very much for the lovely 4* review of Tenpin Warrington! We are so pleased you had a great time and we take on board all of your feedback which we will be sure to pass onto the team! In the meantime, we hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Lanes always breaking
Lanes always breaking. Service for drinks slow. Staff not very happy to help when there is an issue
14 July 2026
Reply from Tenpin - Warrington
Hi Kira, firstly, thank you for leaving a review for Tenpin Warrington. We are very sorry to hear about your recent experience and we would like the chance to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Average laser party experience
Average laser party experience. Only 30mins of laser tag and not the advertised 40mins. Had to fend for ourselves most of the time, which resulted in going off and gathering refills of drinks as staff were not proactively around. Very surprising that a designated staff member was not associated to the party table, considering the amount charge for the party.
14 July 2026
Reply from Tenpin - Warrington
Hi Jason, thank you for the 3* review for Tenpin Warrington! We're very sorry to hear that your laser tag party experience had not been as enjoyable as we'd have hoped and that there had been issues with the customer service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington', and we can pass this to the correct team to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Enjoyable activity with my teenagers
Enjoyable activity with my teenagers. Love the new look and next time will book an Escape Room experience.
5 July 2026
Reply from Tenpin - Warrington
Hey Karen, thank you for the 5* rating of Tenpin Warrington. We're so glad you and your teenagers enjoyed your visit and loved the new look! We're thrilled to hear you're planning to experience an Escape Room next time. We look forward to welcoming you back!
Take care,
Kirsty
Lane ready when we got there
Lane ready when we got there , easy to check in , staff helpful
7 July 2026
Reply from Tenpin - Warrington
Hi Julie, thank you for the lovely 5* rating of Tenpin Warrington. We're delighted to hear that everything was great and ran smoothly. Your kind feedback is greatly appreciated.
Take care,
Kirsty
Good value - Great experience.
Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some newbies and all were impressed by your venue.We"ll be back !
7 July 2026
Reply from Tenpin - Warrington
Hi Nelson, thank you so much for the fabulous 5* review of Tenpin Warrington! We are really pleased to hear you had a great visit overall and we can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Reply from Tenpin - Warrington
Hi Karen, thank you for the lovely 5* rating of Tenpin Warrington. We are delighted to hear that you had a great time for your seven year old's party and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
We took our daughter and her 3 friends…
We took our daughter and her 3 friends for her birthday treat. Both games ran smoothly with only 1 technical issue that was resolved in minutes. The only down side was it was very warm and the air conditioning unit wasn't working. The whole place has had a revamp too since we last went and I would say for the better. Staff were helpful and the booking process was easy. Everyone had a great time
7 July 2026
Reply from Tenpin - Warrington
Hello Juju,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so happy to hear your daughter and her friends had a great birthday celebration with us! It's wonderful that the games ran smoothly and that you appreciated the recent improvements to our venue. We're sorry to hear about the warmth and the air conditioning issue, and we'll certainly look into that. We hope to welcome you back again soon! All the best ~ Laura
Reply from Tenpin - Warrington
Hello Ben,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're happy to hear that your drink arrived so quickly and that you had such a pleasant experience with us. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Warrington
Hi Ogooluwa, thank you for the excellent 5* review of Tenpin Warrington! It is lovely to hear you had a great time and we look forward to welcoming you back again soon! Best wishes - Mel
I order a pizza on the QR code on the…
I order a pizza on the QR code on the table, waiting 45 minutes and didn't get the pizza. I asked a member of staff and they said that they don't have any order. When they call the kitchen they have found it. Lack of costumes service. My daughter was so hungry and started crying.
1 July 2026
Reply from Tenpin - Warrington
Hello Catalin. First off thanks for sharing your feedback. We are really to hear that there was some confusion with the food at your recent visit. We will be sure to pass your comments on to the relevant teams for future improvement. Again, we're sorry, but we hope you'll consider giving us another chance. Best wishes, Jade
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