Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... See more
Company replied
Location
Switch locationTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
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See what reviewers are saying
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a b... See more
Company replied
Great location, staff were all fantastic, karaoke and bowling was easy to book. Drinks were delivered to the table through easy online booking
Company replied
My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, United Kingdom
- 0333 034 6100
4.3
Excellent
112 reviews
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Visited on a Tuesday which was 50% off
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a bigger group.
4 August 2026
Reply from Tenpin - Telford
Hey Kim, thank you for the lovely 5* rating and review of Tenpin Telford. We're so pleased to hear you had a great time, even with the Tuesday rush! It's wonderful to know our team member was helpful and friendly. Hope to see you again soon!
Take care,
Kirsty
Not great, could be better!!
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked grumpy and no glasses/food were being collected and tables not being cleared. Food cheap but tasteless, burger pattys were ridiculous thin and hard like eating cardboard.
Reluctant to give change at bar, sent me to 2 different change machines which were both empty, and an awful charge to use cash machine £1.85 to withdraw our own money to spend in your establishment specially when we already pay taxes is disgusting!
31 July 2026
Reply from Tenpin - Telford
Hi Billie
Thank you for taking the time to share your feedback regarding your recent visit. We're truly sorry to hear about your disappointing experience with the beer quality, food, and the issues you encountered with our staff and facilities. We will ensure your comments are passed on to the relevant teams for review and improvement. Best wishes - Clare
Disappointed
We booked our team event at Tenpin Telford. The bowling itself was good and everyone enjoyed that part of the experience. However, we had requested the food and drinks package as part of our booking, and unfortunately this was not delivered as expected. This caused some disappointment as the arrangements had been confirmed in advance. The staff were polite and the bowling facilities were good, but the issues with the package meant the overall experience did not fully meet our expectations.
5 August 2026
Reply from Tenpin - Telford
Hi Trudie
Thank you for your feedback. We're glad to hear that your team enjoyed the bowling itself and that our staff were polite. We sincerely apologize that the food and drinks package was not delivered as expected, especially after prior confirmation. This is certainly not the experience we aim to provide, and we understand your disappointment. We appreciate you bringing this to our attention. We would like to look into this and ask that you email customer.feedback@tenpin.co.uk with the details and use the subject "Review - Telford". Best wishes - Clare
Came late so was not allowed to bowl
6 August 2026
Reply from Tenpin - Telford
Hi Jamie
We understand your disappointment about missing your bowling time. We always aim to accommodate our guests, and we regret any inconvenience this caused. We hope to see you again. Best wishes - Clare
Reply from Tenpin - Telford
Hi, thank you for the amazing 5* rating of Tenpin Telford. We're delighted to hear that you had a great time and we hope to see you again soon!
Take care,
Kirsty
Great location
Great location, staff were all fantastic, karaoke and bowling was easy to book. Drinks were delivered to the table through easy online booking
6 August 2026
Reply from Tenpin - Telford
Hi Chloe, thank you for the 5* rating of Tenpin Telford. We're delighted to hear you had a great time and enjoyed both karaoke and bowling. We hope to welcome you back again for another 5* experience.
Take care,
Kirsty
Reply from Tenpin - Telford
Hi Leanne, thank you for your 5* review of Tenpin Telford! We're so glad to hear how much fun you had and how helpful and friendly you found our staff. We can't wait to welcome you back again soon! Best wishes-Leila
It’s easy to book and great time had by…
It’s easy to book and great time had by all! Food was good value and there’s plenty to do after the bowling has finished a good couple of hours
29 July 2026
Reply from Tenpin - Telford
Hello
Thank you for your wonderful 5-star review! We're so pleased to hear that booking was easy and that everyone had a great time. It's fantastic that you enjoyed the food and found plenty to do after bowling. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Telford
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great experience with us and enjoyed the value of our Tuesday night offer. We hope to see you again very soon. Best wishes - Clare
There was a power cut and we had to…
There was a power cut and we had to leave the building four turns into a game. my details were taken and I was assured that they would get back to me to arrange a re-schedule or refund. I appreciate that the power cut was out of their control….. but still no communication - £50 as well (despite the add stating under a tenner!). Not Happy.
26 July 2026
Reply from Tenpin - Telford
Hi Tam, thank you for taking the time to review Tenpin Telford! We're very sorry that that your booking was impacted by the power cut at the site and that you haven't yet heard back. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Telford' and we can pass this on to be looked into. Best wishes - Adelaide
Reply from Tenpin - Telford
Hi Paul, thank you for the amazing 5* rating of Tenpin Telford. We're delighted to hear you had a great time and that the staff provided great service. Hope to see you again soon!
Take care,
Kirsty
The food the burger I ordered was great…
The food the burger I ordered was great I loved it. I think it had hamburger and chicken inside
22 July 2026
Reply from Tenpin - Telford
Hi Bethany, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you enjoyed the burger, and we hope to welcome you back again soon! Best wishes - Adelaide
Would Recommend
I loved bowling when I booked with tenpin, the process is easy and straightforward and very fun with family and friends ❤️ would recommend
14 July 2026
Reply from Tenpin - Telford
Hi Joshua, thank you for your 5* review of Tenpin Telford! We're so glad to hear how much you enjoyed bowling with us and how convenient you found the booking process. See you again soon! Best wishes-Leila
Reply from Tenpin - Telford
Hey Alan, thank you so much for the 5* rating of Tenpin Telford. It's great to hear you had a good time and found that the team provided friendly and helpful service. Hope to see you again soon!
Take care,
Kirsty
Grandson in Telford for a hockey…
Grandson in Telford for a hockey tournament. Tenpin arcade kept everyone entertained between games. Not over expensive and loads to do
7 July 2026
Reply from Tenpin - Telford
Hi there, thank you for your 5* review of Tenpin Telford! We are so glad to hear that you and your grandson enjoyed our activities, especially the arcades, and that you found suitable pricing. We look forward to welcoming you back again soon! Best wishes-Leila
Good Deal
Good Deal. Great Staff. It was pleasant experience. Booking process was smooth. We had a social activity with colleagues and it was fun.
7 July 2026
Reply from Tenpin - Telford
Hi Akhilkumar, thank you so much for the fabulous 5* review of Tenpin Telford! We are so pleased you had great time and found our booking process easy and team friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Telford
Hi Wendy, thank you so much for rating Tenpin Telford 5*! We hope to see you again soon. Best wishes, Jade
Food what late coming out how to ask several times and no one was listening to me? All I got excuses about ovens, so we will not be back at temping bowling again.Very disappointed and ruined my son
Make sure when you let people book parties, you can get the food out.Sufficiently to people and not having to wait around until this time for the children to go home
28 June 2026
Reply from Tenpin - Telford
Hello Stephen,
Thank you for taking the time to rate Tenpin Telford 5 stars. We appreciate you bringing this to our attention. We understand your frustration regarding the food service during the party and the wait times. We are reviewing our procedures to ensure timely and efficient food delivery for all our guests. We hope that the rest of your visit was enjoyable and that we get the opportunity to welcome you back again soon. All the best ~ Laura
School visit
Friendliness of staff, food, cleanliness of venue. Booking process simple, great commincation when organising school group visit.
24 June 2026
Reply from Tenpin - Telford
Hi Louise, thank you so much for the excellent 5* review of Tenpin Telford! We are so pleased to hear you had a great time, received brilliant customer service & found our venue clean! We hope this means you would like to visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Great service as usual
We come here quite often to play pool. The drinks and service were great as usual!
17 June 2026
Reply from Tenpin - Telford
Hello Tom, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you enjoy visiting our Tenpin at Telford. We do hope to see you again very soon. Many Thanks - Kimberley
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