Travel Insurance is one of those things you hope you'll never need to rely on, but is necessary all the same. An Internet search brought up Staysure and everything was extremely straightforward and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service, the agent Tracey guided us through all of the options available, we are two pensioners going on holiday to Italy, and needed help and advice on what we needed in case of emergencie... See more
Easy to use website very competitive prices. Got a quote online very quickly and got cover for pre-existing medical conditions at a very good price.Travel insurance for over 70’s which can sometimes... See more
Very pleasant man to talk to,so kind and understanding and patient especially with the health questions as I'm an elderperson and not good with computers etc. Thanks
Company details
About Staysure Ireland
Written by the company
Staysure is a specialist travel insurance provider who can cover most pre-existing medical conditions from diabetes to heart conditions and more.
So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.
Pre-existing medical condition cover
We cover most pre-existing conditions including diabetes, high blood pressure and arthritis.
Flexible cover options to cover you
Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.
24/7 medical support, wherever you are in the world
Have help at hand at any time of the day, anywhere in the world.
Medical emergency cover
Be covered for medical emergencies and repatriation
Backed by Staysure UK
More than 12 million travellers covered
More 5-star Trustpilot reviews than any other UK travel insurance provider
UK Customers give us twice as many 5-star reviews as any other travel insurance provider
Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running
So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.
Pre-existing medical condition cover
We cover most pre-existing conditions including diabetes, high blood pressure and arthritis.
Flexible cover options to cover you
Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.
24/7 medical support, wherever you are in the world
Have help at hand at any time of the day, anywhere in the world.
Medical emergency cover
Be covered for medical emergencies and repatriation
Backed by Staysure UK
More than 12 million travellers covered
More 5-star Trustpilot reviews than any other UK travel insurance provider
UK Customers give us twice as many 5-star reviews as any other travel insurance provider
Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- Ireland@staysure.com
- staysure.com/ie
4.8
Excellent
862 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No proper website to manage our account…
No proper website to manage our account or change details online for the ireland website
15 September 2026
Reply from Staysure Ireland
Dear Jerin,
Thank you for your review, I am sorry you are unhappy with your recent encounter with Staysure.
I am sorry that there is no online account availability for our customers in Ireland, I have now passed this on to the relevant team so that this can be looked into for the future. You are able to call us on 1800 456 975 and out customer service team will be able to assist you.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Good service
Quick and straightforward to apply. Simple medical screening questions. Good value
7 September 2026
Easy to manage application and…
Easy to manage application and efficient service as documents arrived next post
10 September 2026
Efficiency & the courtesy of the lady…
Efficiency & the courtesy of the lady on the phone
7 September 2026
All explained in full detail.
7 September 2026
The Lady taking my information was very…
The Lady taking my information was very patient and experienced.
Sorry I forgot her name.
5 September 2026
Very pleased with your rates
8 September 2026
I found Nicki very helpful
I found Nicki very helpful, knew her covers and very polite.
12 September 2026
The human touch wins again
The agent who handled my call was excellent, explained the policy very well, and was polite and curtis. Delighted to be with Staysure for 26/27👍
11 September 2026
Travel Insurance is one of those things…
Travel Insurance is one of those things you hope you'll never need to rely on, but is necessary all the same.
An Internet search brought up Staysure and everything was extremely straightforward and easy, and very competitively priced.
12 September 2026
A really good website
A really good website, straightforward questions easily answered particularly for a person with some health problems,
10 September 2026
All easy and the whole transaction took…
All easy and the whole transaction took no more then 5 minutes
10 September 2026
Extremely helpful and patient Alexa
10 September 2026
Idris was very helpful
Idris was very helpful. He was clear and concise with his information. And I can recommend him as an agent.
And I got what I needed.
9 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.