SK:N Reviews 

9,686
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, caring, and professional demeanor, making them feel at ease during their visits. Many people highlight the excellent service and user experience, noting the clear explanations of procedures and the personalized approach to their needs. The product results, such as laser hair removal and skin treatments, are frequently described as remarkable and effective, leading to significant improvements. However, some customers experienced issues with communication, particularly regarding appointment delays and a lack of transparency about treatment costs or options. A few people also reported dissatisfaction with some staff members, citing rushed appointments, insufficient treatment, or unsatisfactory conduct.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their professionalism, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class and expressing... See more

User experience

People report positive experiences with user experience, often highlighting the friendly and informative... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being... See more

Product

Users describe positive interactions with product, with many expressing satisfaction with the results of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aine, Claire and Dr Hosur we so welcoming and accommodating to all of my questions, even squeezing me in early and post appointment getting me back in to ensure I had everything I needed. When you doi... See more

Company replied

Rated 5 out of 5 stars

I was extremely happy with my experience and treatment at the Brighton Clinic, Both my consultation and my treatment carried out by Dr hosur was done in a chilled environment even music in th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this place, my first time using skin & I would recommend to anyone to use for removing hair, im only on my 4th session and this works wonders for me! My confidence has grown & I feel... See more

Company replied

Rated 5 out of 5 stars

I had my first consultation with Alivia, she made me feel very comfortable from the beginning and talked me through everything, and made sure all my questions were answered. Im very excited to start m... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Private Hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(9,686)

731 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the most wonderful and luxurious…

I had the most wonderful and luxurious experience at the skin clinic with Katrina. From the moment I walked in, I felt truly welcomed, cared for, and completely at ease. Katrina’s professionalism, expertise, and warm, attentive nature made the entire experience exceptional.

She took the time to understand my needs, provided thoughtful guidance, and delivered my treatment with incredible skill and attention to detail. The level of care, elegance, and personal touch she brings is outstanding.

I left feeling delighted with the results. Katrina creates such a beautiful, calming atmosphere, and her passion for what she does truly shines through. I would highly recommend her to anyone looking for a premium skincare experience — I will definitely be returning.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

The best in the game

The best in the game! Honestly couldn’t recommend Katrina and the team any more!! If needed I will be back!! Clinic was spotless and nice and smooth!!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Katrina & Dalia

Katrina & Dalia were very welcoming and made me feel comfortable from the beginning. They both talked me through everything and my questions were answered thoroughly.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Experience was amazing

My experience here at skin was great as i got to know more about my skin improvements and what to do to make it better. Paige was amazing she did great she explained everything very well. Would recommend to my friends for sure. I found alot about my skin which i wanted to know for so long . She was great

11 July 2026
Unprompted review
Rated 5 out of 5 stars

My appointment was with Katrina

My appointment was with Katrina. She was professional, as always, and carried out the treatment in a very organised and thorough manner. Her attention to detail and calm approach made me feel comfortable throughout the appointment, and I left feeling very satisfied with the treatment. I would highly recommend her.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Skin Clinic - Liverpool

This was my first appointment with Skin Clinics in Liverpool.
Victoria (RN) explained in detail the service and what it will entail. Staff was welcoming and confident with their practice.
Can’t wait to start my sessions!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

First visit

First visit, received a lovely welcome from Katrina, friendly and informative, putting us at ease instantly. Concerned for our wellbeing, during a heatwave, she moved us to a cooler area of the clinic. Dalia has provided a treatment plan providing optimisim for the future. Both Katrina and Dalia very professional and reassuring.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a consultation and treatment…

I had a consultation and treatment today with Katerina. She was professional and knowledgeable and I am happy with the treatment that was recommended. Whilst Katerina recommended some skin care products to compliment the procedure, there was no pressure to purchase anything, which I was worried about before my consultation. I would recommend this clinic.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

During my appointment at Chester for…

During my appointment at Chester for laser treatment, Dalia made me feel at ease, was very knowledgeable and caring. I particularly liked her checking how I was feeling during treatment, and ensuring that I had medication if needed. The whole experience was enjoyable! Thank you.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Always an amazing experience at SK:N…

Always an amazing experience at SK:N Nottingham!
Dr Tracy Xu and Nina are just the most lovely, calm and professional people! You are so looked after from start to finish with Nina. And Dr Tracy does such a fantastic job, questions and concerns are always answered by both!

I have had CO2 Laser and fillers over the last few months! I am really happy with the services iv received!

If you want a personable and professional team then look no further than SK:N Nottingham!

Thank you to all!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I would give them a higher rating if I…

I would give them a higher rating if I could, I came into sk:n for hair laser removal so glad I did - it’s been life changing. Can’t thank Katrina and Anna enough. I have and will be recommending everyone to sk:n Chester, they’re amazing!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Meg is a very brilliant skin clinician.

Meg is a very brilliant skin clinician.
She is polite, professional and knowledgable.
I have been with skn since 2008 and I highly recommend this clinic.

9 July 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

They were really helpful

They were really helpful. Explained all the procedures in such simple terms. It was an interesting consultation experience. I’d be going back for my treatments soon.

9 July 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for taking the time to leave such a glowing review! We’re thrilled that you had a great experience and that you’re happy with your results. Our team is always here to assist with any future needs or questions—see you at your next appointment!

Rated 5 out of 5 stars

Jodat is super caring and skilled

Jodat is super caring and skilled. I’ve done Microneedling with her and I always feel like I’m in good hands. She explains things clearly and helps me understand what the treatment does and how to take care of my skin

9 July 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

I am a return patient of the clinic

I am a return patient of the clinic, most recently Dr Zeina at the Milton Keynes clinic removed my facial pigmented seborhheic keratosis under local anaesthetic. He is very thorough, professional and caring in his approach The whole consultation and procedure was a smooth and painless experience. All the support staff were very pleasant and professional also. It's good to feel that you are in safe hands witn health-related matters...5 stars, they deserve them!

9 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Removal Keratosis from scalp

Excellent service and everything fully explained. Process was quick and painless. Highly recommend

8 July 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

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