Banner for Hairco Australia
Hairco Australia logo
Visit website

Hairco Australia Reviews 

3,383
•
TrustScore 4.5 out of 5

4.5

Hair Product Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide range of products available, often finding exactly what they need at excellent prices. Many highlight the prompt and efficient delivery service, with orders arriving quickly and often sooner than expected. The overall service is consistently described as fantastic, professional, and easy to use, making the purchasing process smooth and enjoyable. However, some people were dissatisfied with delays in shipping, noting that items were not dispatched within expected timeframes or that express delivery fees did not result in faster service. A few other people also felt that customer service could be improved, mentioning unreturned calls and difficulties with product returns or refunds for faulty items.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting their excellent quality, value... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Price

Consumers find price to be positive, with many reviewers highlighting great products at the right price and... See more

Order

People report positive experiences with order, highlighting the ease of online ordering and quick delivery.... See more

Service

Reviewers mention positive feedback about service, often highlighting its excellence, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a set of JRL manual hair clippers from Hairco and I’m very happy with them indeed. I’ve actually used them to clip my cats coats which has bought them great relief during this heatwave. I... See more

Rated 5 out of 5 stars

Gave me 2 Davroe treatments with first order and also gave me a code for 10% off next purchase. Very good customer service and communication. Items delivered promptly. Click and collect is taking a... See more

Rated 5 out of 5 stars

The generous gift of 2 packets of Davroe lux hair mask, prompt and personalised customer service, the prompt email response when my discount code didn’t work, they responded & gave me a new code. I ap... See more

Rated 5 out of 5 stars

Well known product I know and trust at an excellent price. I received regular status updates on my order and received it sooner than expected. Interstate in a week. I would highly recommend.

Company details

  1. Hair Product Store

Written by the company

Hairco Australia | Leading Experts in Professional Haircare, Tools & Colour Established in 2005, Hairco is a family-owned Australian business with over 20 years of experience in supplying premium haircare, professional styling tools, and high-performance colour solutions to both trade professionals and retail customers. Hairco brings together a curated mix of exclusive and globally recognised brands, delivering innovation, quality, and performance at every level. We are proud to hold exclusive distribution across Australia and New Zealand for brands including AG Care, JRL, Manic Panic, Reuzel, Oli G, and Canamo, alongside our own brand, Iconic. Our extensive range also features some of the most searched and in-demand global brands such as Dyson, Wahl, BaBylissPRO, Schwarzkopf, L'Oréal Professionnel, Olaplex, and more - giving customers access to the latest in professional haircare, barbering, and salon innovation. From professional hair colour and treatments to clippers, trimmers, styling tools, and salon essentials, Hairco is a true one-stop destination for everything hair and grooming. We proudly support a strong network of salon and barber trade customers, offering competitive pricing, exclusive trade access, and industry-leading service - including our price match promise. With national distribution and fast delivery across Australia, plus retail locations in Sunshine and Hoppers Crossing, customers can shop in-store or online 24/7. Enjoy flexible payment options, including Buy Now, Pay Later, Click & Collect at our Hoppers Crossing location, and free shipping on eligible orders. Hairco - trusted by professionals, chosen by all.

Hairco Hair & Beauty Supplies

Written by the company

Hairco Hair & Beauty Supplies are a family owned business, established in 2005. We are a one stop shop for all things hair & beauty! Professional products such as hair colours, as well as all your shampoo, conditioner and hair treatment needs. With two locations in Victoria and an online store, we are here to make your shopping experience hassle-free!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,383)

347 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look