Romans - Caversham Reviews 71

Holly has been amazing in finding us a new home promptly, and also answering any questions we had regarding the property. She also made sure we received all the required paperwork in time to start the proceeding for our new home.

Thank you!

“Holly provided excellent service throughout. She was professional, responsive, and made the entire letting experience straightforward and stress-free. Really appreciate her support!”

Excellent support provided !! Thank you so much Ayse for all the support provided during our tenancy process. We appreciate all the time you spent for us.
It’s a month long journey of our series of communications with multiple queries, long emails and discussion points. Special note to mention about arranging 2 separate viewings on our request , one when tenants stuff was still lying in property and once when tenant left property for us to get idea of space .. which was a major deciding factor for us.
You have been very patient in listening and understanding our concerns, point of views and tried your level best to get few of them sorted with the help of owner ( example : access to attic for keeping our check in bags n getting approval for removing of dining table due to space issue )
Even during Shifting week. A week later she followed up with us to check if we are comfortably and need any assistance. That is in true sense true professionalism to ensure the providing the help n support until the tenant is comfortable in property.

You have been best property agent in our 7 years stay in UK. Wish you good luck and we hope you will help us in finding our dream home in future after few years.

Me and my partner have rented a property through Romans. I must say we have had a fantastic experience. Chloe Chikaviro has been absolutely amazing with fast replies to our emails and explaining everything to us. Couldn’t of done it without her

Throughout my renting process, from 2nd June to 20th June Chloe Chikaviro was incredibly communicative, respectful and protective. She promptly answered my calls and emails, keeping me informed about every development. Her ability to clearly explain complex contract details was invaluable. They have an excellent team. They found me a good home.

I am writing to express my sincere appreciation to the Rental Team at Romans Caversham branch for the exceptional service provided during my recent property rental experience in Reading.
On overall service, the team demonstrated a diligent and thorough approach throughout the location, viewing, and securing stages.
A special acknowledgement to both Ayse and Chloe who stood out for their exemplary professionalism and prompt, efficient communication, significantly contributing to a quick turnaround in the process

Despite my house sale taking a ridiculous 13 months from start to finish (thank you, co-freeholder's truly awful solicitors - both firms), I was fortunate in one respect - Ciaran was my estate agent. I was impressed with everyone I had contact with at Romans, but Ciaran genuinely felt like a friend, working as hard as he could to keep things on the rails. How he kept the buyer onboard I don't know. Through the interminable delays, set-backs, moments of despair, and finally completion on 31st March - with only hours to spare before the stamp duty increase - it was great to know that there was actually somebody on my side in the midst of it all. Ciaran, thank you! I hope neither of us have to go through that again!

Everything was smooth from viewing of the house ..to the application and finally signing the agreement...special thanks to Ayse for amazing customer service and ensuring all was okay...

Ayse was extremely helpful when we were trying to find a rental property. She showed us two properties and answered questions we had. She was very informed about the properties. Ayse was quick at responding once we had put in our offer and was very helpful with any questions we had. Thank you Ayse!

I cannot thank Chloe Chikaviro enough for all of her help with renting my first flat. From initial enquiry through to signing my rental agreement, she has been so helpful and friendly. No matter how many questions I asked, she was always happy to take the time to help me and find the answers.
I highly recommend Romans and especially Chloe for all rental needs, thank you!!

Chloe Chikaviro of Romans made all the difference in our recent tenancy agreement from the marketing, viewings, offer and through to the final contract stages. She was efficient and quick to respond to any query we had and it was a true pleasure to work with such a thorough and polite person.

Ayse was great, she always responded quick and organised my rent properly

Always on the ball from day one, responding quickly, keeping us informed and the process moving

Had the pleasure of dealing with Ben, Jacob and Ciaran.

They were all very helpful and professional throughout the purchase, would definitely recommend these guys if looking to buy / sell a property.

Jacob & Benjamin were proactive and quick to respond to any queries. They made the process much easier. Very happy with the service.

We were really impressed with the outstanding service provided during our recent tenancy application with Romans Caversham office. In particular high praise goes to Chloe who was extremely helpful, friendly, engaging and professional throughout the process and adopted a very customer focussed service keeping us updated at every stage of our application. Chloe is a great ambassador for Romans and should be proud of the service she has offered. Well done!

Thoroughly impressed!

The effort Ayse Yerlikaya put into making this a quick and very easy process is sincerely appreciated. She went out of her way to make sure both us (as tenants) as well as the landlord get what they desire. At times, she worked until the late hours of the evening to ensure our offer is received by the landlord.

Well done, and keep it up!

A very good experience from Ayse Yerlikaya. Excellent customer service.

Aysee always been helpful in responding and patient enough to provide all the information. Thank you Aysee.

I had a fantastic experience with Romans Estate Agency in Caversham during a recent property viewing. A special shout-out to Ayse Yerlikaya, who provided exceptional service and valuable insight into the property. Her professionalism, knowledge, and friendly approach made the entire process smooth and enjoyable. I highly recommend Romans and Ayse for anyone looking for a great experience in property viewings.