Richer Sounds - Watford Reviews 1,598

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

Great and smooth transaction

Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

They spoke well on the replacement hi fi I was looking for and had the very machine I needed then carried it out to my car

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

The right product, sold by real people that know what they are doing. I should have gone here first (first TV failed, bought from a Tesco partner supplier 180 miles from home - what a faff!)

The guys at Watford were excellent, as you'd expect from Richer Sounds. The reason for not proving the fifth star relates to your chosen courier. I advised that delivery was not to be made on Saturday 25th as I would not be available to take delivery and that delivery should be Monday 27th. Despite this clarity DPD delivered on the Saturday regardless!! So that aspect was exceptionally poor and not what I would expect.

Having had my to for only 9months it broke down and staff said bring it back and they replaced it there and then couldn’t have been more helpful

Visited your Watford shop to buy new TV and sound bar. Was helped by a very knowledgeable lady (Anca) who was really helpful.
Great advice and goodst at good price
Would recommend.

Ordered online and picked up from local shop next day.

I’ve been shopping with Richer Sounds Watford branch for over twenty years and buy pretty much all my entertainment products from them due to the amazing service I receive every single visit.

Excellent service at Watford Richer Sounds.
Always really helpful over the phone.
Fast dispatch, and goods received with DPD (the best courier).

Always friendly and helpful staff at the shop.

I had reason to call twice prior to my purchase and found both people I spoke to most helpful and eager to please. Their advise was honest and made me want to visit to purchase from this location.