Richer Sounds - Swiss Cottage Reviews 

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simplicity - for me - of the whole procedure with such assistance from Paul and John, so many thanks to both of you.

From Patricia Spencer

As I have already notified Trustpilot, Victor died last year.

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service without any pressure or hassles.

Oliver, my sales person was the best I have come across. I walked in because it was the closest branch, but I am so glad I did. Ended up buying a high end Cambridge Audio amp and a CD player. And at prices that matched anything online! Oli allowed me to take as much time as I needed, organised a demo to let me hear similar equipment, and never put any pressure. I will go back for more (big screen TV, etc.).

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive selections of Hi Fi brands and related accessories available

The staff at your Swiss cottage branch (especially oli) have been excellent, very helpful and friendly, will use this store again

Knowledgeable and helpful

Oli was very helpful. Made recommendations and provided all of them (and lots of time) to try them out in the back room. Came to my flat to install the tech (and the control app) to ensure everything worked properly. Followed up to make sure the turntable I bought for my son was working as well.

As Tina would say--Simply the Best
Great staff, products and prices

Bought a high end DVD player from Oli, who was very helpful about exchanging one unit for another and also showing me various TVs and stands. There was absolutely no pressure to buy or influence my choice. Good customer service is very rare today and this was exceptional.

The assistant who took my order was very helpful talking me though the process and ensuring that I did the right thing,

The staff,
Were helpful on the phone and in the shop
gave good advise , I purchased a small gift for a friend
it was nice surprise and went down well.
Thank you all ,now I have to save for my speakers
HG.

I am enjoying my streamer very much thank you

Great company.Excellent prices and reliable delivery with DPD

I have been with Richer sounds for nearly 20 years, and I've always received 5* service from them.
Very unbiased, and say what they really want to say.

Very Friendly,Helpful and Knowledgable Staff at Richer Sounds Swiss Cottage Branch.

Good advice, competent staff

Brilliant hifi shop. Paul and Oli were amazing. So knowledgeable and helpful! Couldn't ask for better service. Thank you! Lindsay

I had an outstanding experience with Richer Sounds in Swiss Cottage when purchasing a turntable and WiiM streamer. Oli was knowledgeable, responsive, and very easy to deal with throughout the process. He provided clear advice and helpful technical support at every stage, and his sense of humour made the experience even more enjoyable! Excellent customer service from a longstanding local retailer that I would recommend without hesitation.