Richer Sounds - Romford Reviews 2,463

TrustScore 5 out of 5

4.9

73 Main Road, RM2 5EL Romford, GB


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Rated 5 out of 5 stars

What can I say .....Richer sounds have been absolutely amazing! I'd never heard of them before & my brother recommended them to me & I'm so pleased that he did 😀 Service was second to none , very fri... See more

Company replied

Rated 5 out of 5 stars

I knew my old system was on the way out, so I've been preparing for a sizeable spent. I phoned up the Romford branch and spoke to Dave, the assistant manager. I had previously spoken to a sound/tv eng... See more

Company replied

Rated 5 out of 5 stars

Bought Marantz PM7000N amplifier with Wharfedale Diamond 12.3i speakers Out of the world music quality. Excellent arrangement done by Richer Sounds Romford staff in arranging a demo. I went the... See more

Company replied

Rated 5 out of 5 stars

Knowledge by the store manager/assistant of FreeSat meant that we were able to identify a TV that met all my requirements, was in stock and was value for money.

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

TV FreeSat Knowledge

Knowledge by the store manager/assistant of FreeSat meant that we were able to identify a TV that met all my requirements, was in stock and was value for money.

9 April 2026
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Reply from Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

great advice

ordered over the phone, great advice on selecting my amp.
delivery next day.

7 April 2026
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Reply from Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Absolutely excellent!!!

What can I say .....Richer sounds have been absolutely amazing! I'd never heard of them before & my brother recommended them to me & I'm so pleased that he did 😀 Service was second to none , very friendly helpful telephone service , excellent prices & offers & very quick delivery.....can't rate them highly enough.

6 April 2026
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Reply from Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Hassle free purchase of LG tv

Hassle free purchase of LG tv, they did a price beat for me. Would buy again.

7 April 2026
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Reply from Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

perfect customer service

perfect customer service, nothing was to much trouble, all technical question and advise was good and informative, great selection of equipment to chose from, the turntable i chose was out of stock but arrived the next day for collection as requested.

6 April 2026
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Reply from Richer Sounds - Romford

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great all round experience

The Richer team could not have been more pleasant to deal with - very knowledgeable and helpful. I would definitely recommend anybody thinking of buying a quality HIFI system go to Richer Sounds - lots of choice at various price points.

4 April 2026
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Reply from Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Time to replace the old gear.

I knew my old system was on the way out, so I've been preparing for a sizeable spent. I phoned up the Romford branch and spoke to Dave, the assistant manager. I had previously spoken to a sound/tv engineer, Wasif, who had given me ideas of what I may need. Dave and I discussed my need for a Denon AC Receiver, Magnetar Universal disc player and a 55" TV. I managed to order all three items, although I had to pay extra for the Universal disc player's 6 years warranty but considered it essential. Great price on the LG TV and because I was buying several, fairly expensive items, I received an additional discount. So fortunately, all came in just under budget. Free excellent delivery by Furdeco was as agreed and coincidentally, Wasif was in the shop when I rang, so I spoke to him and he installed everything the day after delivery. Delighted!

2 April 2026
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Reply from Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. My initial contact was with Ash who was knowledgeable and helpful. When I called back to confirm my purchase Ash was not in so I spoke with Steve who was brilliant as always. Although I am no where near Romford it’s my “go to” store.

31 March 2026
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Reply from Richer Sounds - Romford

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Several stores came forward with offers…

Several stores came forward with offers of an open box deal on an amplifier, and I settled on the one from the Romford store on the same day. It arrived promptly in great condition.

30 March 2026
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Reply from Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

First class service

First class service given when I wanted to purchase a Cambridge Audio CD player. Would recommend Richer Sounds 100% for Hi Fi products and advice.

30 March 2026
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Reply from Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great advice and friendly

Great advice and friendly, knowledgeable staff. Delivery was good too

7 January 2026
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Reply from Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Richer Sounds every time

I knew what TV I wanted and Steve confirmed I was making the right choice.
Richer Sounds were cheaper than anywhere else, although Curry’s could price match, they couldn’t include the free projector that RS were including.
I got a great deal and very happy with my purchase. This is the second TV I’ve bought from RS and I’m sure it won’t be the last.

29 March 2026
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Reply from Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Sony tv

Shop staff very helpful and informative, delivery was exactly when stated

27 March 2026
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Reply from Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Bought Marantz PM7000N amplifier with…

Bought Marantz PM7000N amplifier with Wharfedale Diamond 12.3i speakers

Out of the world music quality. Excellent arrangement done by Richer Sounds Romford staff in arranging a demo. I went there with a playlist of over 30 songs. They were patient enough to let me listen to my teat songs for over 45 minutes after I finally selected.

Thank you.

22 March 2026
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Reply from Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Team were great and helped guide to…

Team were great and helped guide to towards a TV that was never on my radar l, was better priced and had better specs. Specifically chose to come here over Currys or John Lewis for the customer service and the product knowledge, and am very happy I did.

7 March 2026
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Reply from Richer Sounds - Romford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Great service and knowledge

Was looking for a 65” tv with many options. Graham was excellent and extremely knowledgeable on the different options. He explained all the pros and cons and we ended up with the product that was exactly right for me and the environment it sits in. Will always go to Richer for anything I need in future. Thank you

12 March 2026
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Reply from Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

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