Richer Sounds - Reigate Reviews 

1,522
TrustScore 5 out of 5

4.9

51 Bell Street, RH2 7AQ Reigate, GB


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Rated 5 out of 5 stars

We purchased our last TV back in 2017 from Richer Sounds in Reigate, and we had such a great experience that we decided to go back there this year (2026) to get a replacement. I'm pleased to report th... See more

Company replied

Rated 5 out of 5 stars

The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful and knowledgable staff in Reigate branch. Helped my teenage grandson with his first turntable. Will definitely be returning.

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,522)

23,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Ian the Store manager was knowledgable…

Ian the Store manager was knowledgable and guided us through a smooth purchase with a new TV (even showing us some of th ehigh-end stuff so we understood the technology comparisons between different brands).

3 January 2026
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Reply from Richer Sounds - Reigate

Thank you for your wonderful feedback

Rated 5 out of 5 stars

TV sale

Very knowledgeable sales person. Very happy with hisense 75 in TV

1 January 2026
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Reply from Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I was able to go to a store to see the…

I was able to go to a store to see the products and receive good advice from the helpful, knowledgeable staff. The problem with my existing TV was identified and I was offered a great solution. More than pleased with our new OLED television.

31 December 2025
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Reply from Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Good product at a the lowest price…

Good product at a the lowest price available even on internet.

Very helpful and knowledgeable staff.

30 December 2025
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Reply from Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

We purchased a Television from Reigate Branch.

We purchased a Television from Reigate .
Delivered in two days.
Being in our eighties and nineties we are not very
tech savvy so called the branch for help.
That evening the sales person that sold it to us knocked on our door and sorted it out for us.
Well Done

29 December 2025
Rated 5 out of 5 stars

New TV

Brought a TV off the richer sounds website after going into my local shop and getting a demonstration. The process was easy and got £10 off with 6 years guarantee (better than John Lewis guarantee). I did a click and collect and the shop called me when my TV was in. I went to pick it up with no hassle and they helped put it in my car. Lovely TV and very happy

29 December 2025
Rated 5 out of 5 stars

Television…

Staff was so friendly and helpful when we was buying a new TV they took time to explain what the TV would give us

27 December 2025
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Reply from Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent products, price, 6Yr guarantee & service

Excellent products, price, 6Yr guarantee & service. I telephoned the Reigate store on Sunday 21 Dec for advice on a Yamaha AV to ensure it supported front up firing speakers and they were extremely helpful. I purchased the item over the phone using a secure email link and incredibly it arrived the next day, Monday, fantastic. Connected, followed the easy setup and it is producing beautiful sound.

21 December 2025
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Reply from Richer Sounds - Reigate

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service !!

I had great advice from Richard at the Reigate branch. I was looking for a streaming amp and some decent bookshelf speakers and after much research and deliberation I came away with a fantastic set up. Customer service was fantastic ! I had an issue with some damage to the amp. It obviously happened in transit. (I work in logistics and so i am fully aware that these things do happen). I made 1 phone call and it was swapped over within the hour. You cannot get better than that !!! I would definitely recommend a visit.

18 December 2025
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Reply from Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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