We purchased our last TV back in 2017 from Richer Sounds in Reigate, and we had such a great experience that we decided to go back there this year (2026) to get a replacement. I'm pleased to report th... See more
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We purchased our last TV back in 2017 from Richer Sounds in Reigate, and we had such a great experience that we decided to go back there this year (2026) to get a replacement. I'm pleased to report th... See more
Company replied
Everyone in here is so lovely and helpful with amazing knowledge of all their products. I purchased a new TV and they made it super easy and even took my old broken one for recycling.
The new Manhattan is excellent, and your staff member was very helpful. The only problem on it is that we cannot receive teletext.
Company replied
The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
51 Bell Street, RH2 7AQ, Reigate, United Kingdom
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An easy company to deal with. Knowledgeable staff, Good pricing. A seven minute phone call, 5 mins instore to collect. Done and dusted.
Hi, well what can I say. Had a problem christmas is coming and the staff went over and above to resolve immediately.
Can't thank them enough.

Reply from Richer Sounds - Reigate
I was looking to upgrade my hi-Fi system and not fully understanding the advancements of systems these days I thought I would go with Richer Sounds they seem to know everything about these systems and have been for quite a number of years.
And I was not disappointed.
I was greeted by Richard of the Reigate branch for an in store demonstration of the products I had chosen but he also added a similar product. After some advice and guidance from Richard he left me to enjoy and get familiar with the products I had chosen. The turntable was a lot simpler and more stylish than my original idea and the all in one mini hi Fi system is very impressive.
I’m glad I booked the demonstration because it really helped me choose the right products for my needs.
This is one idea that Richer Sounds has ( I think ), above anyone else.
So thank you Richard for the guidance and expert advice and thank you Richer Sounds for providing some top quality products so I can enjoy my music more.
Well done.

Reply from Richer Sounds - Reigate

Reply from Richer Sounds - Reigate
Richard at the Reigate branch was extremely helpful. His patience and understanding of our choices were second to non. Would highly recommend Richer Sounds ☺️

Reply from Richer Sounds - Reigate
Really helpful and knowledgeable staff. There is never any pressure to buy more expensive equipment than required.
Great service by Michael on the phone, and by Oli in the Reigate store. Very helpful and friendly, and good, competitive prices.
I would recommend Richer Sounds in Reigate.
Good advice and installation within a week I can't thank Richard and Darren of Richer Sounds Reigate enough, and will not hesitate to recommend them for their service.
Everything about the experience was fantastic.
The listening room is great and I really enjoyed the chance to listen to the speakers before purchasing.
The price was excellent and the service was absolutely top notch. Oli was really helpful and just a downright good person who was keen and enthusiastic about his job.
A brilliant place and well worth buying your hi-fi equipment from.

Reply from Richer Sounds - Reigate

Reply from Richer Sounds - Reigate
Honest and very helpful staff, good knowledge of the products I was after. Thank you
I received very pleasant and knowledgeable assistance, and my item was swiftly and efficiently ordered over the telephone. It was subsequently delivered to my home. I would strongly recommend this retailer as being very helpful, with an excellent range of products.
Helpful staff who had good product knowledge. Have shopped at RS before so returning customer .I was lucky as shop was quiet so short wait to be served but maybe some more staff needed when busy

Reply from Richer Sounds - Reigate
I was looking to buy the Focal Clear MG headphones and found that they were cheaper at a competitor. I spoke to Richard at the Reigate store. He said he'd look into it and got back to me within about an hour. He was able to match and then beat the price by £10. The headphones were ordered and I picked them up on Morning morning.

Reply from Richer Sounds - Reigate
I was looking for a turntable to use with my Cambridge Audio One and Richer Sounds recommended the Argon one, as it has a built-in phono pre-amp. I was initially thinking of another manufacturer but their advice and logic was sound (excuse the pun). I needed to go onto YouTube to understand the tonearm set up and the cue lever took a bit of getting use to but I'm very pleased with the quality and how it looks, plus it comes in a variety of colours!

Reply from Richer Sounds - Reigate
We’re given very good advice about all the makes of TV making it easier to choose which was right for us

Reply from Richer Sounds - Reigate
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