Great tv purchased , very happy with product and price. Very friendly and supportive staff who helped me transport to car. Great overall experience. Also feel secure that if future problem occur with... See more
Company replied
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Great tv purchased , very happy with product and price. Very friendly and supportive staff who helped me transport to car. Great overall experience. Also feel secure that if future problem occur with... See more
Company replied
The staff at the Lichfield Branch were amazing and so helpful and really supported and helped me with the TV and Soundbar that u ended up purchasing. They were also so knowledgeable and so helpful. Ti... See more
Company replied
Tom listened carefully to my requirements, told me my options, then suggested what he thought was the best one - and it turned out to be the least expensive. My Marantz was delivered the following day... See more
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Really good company to deal with and they live up to there reputation of being helpful and good value for money. I have purchased all of my Tv and hi fi electrical goods from Richer Sounds and i wou... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
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Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.

Reply from Richer Sounds - Lichfield
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .

Reply from Richer Sounds - Lichfield

Reply from Richer Sounds - Lichfield

Reply from Richer Sounds - Lichfield

Reply from Richer Sounds - Lichfield
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.

Reply from Richer Sounds - Lichfield
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service

Reply from Richer Sounds - Lichfield
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.

Reply from Richer Sounds - Lichfield

Reply from Richer Sounds - Lichfield
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you

Reply from Richer Sounds - Lichfield
Excellent service at the Lichfield branch. Really quick delivery.

Reply from Richer Sounds - Lichfield
Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them

Reply from Richer Sounds - Lichfield
Previous experience made me return to Richer Sounds to order a new TV.
I have always found the staff in Lichfield store to be friendly and knowledgable.
However, I ordered the TV as collect from store on the website as the wording on the website was a little ambiguous and made me think the TV was in stock in Lichfield. Had I of known the TV had to be delivered to Lichfield for my collection, I'd have just had it delivered straight to my house. A minor blot though and won't stop me using Richer Sounds again in the future.

Reply from Richer Sounds - Lichfield
I had an idea what I was looking for when I called in but, I was able to discuss and obtain advice from your colleague (Luca) which was really helpful. The equipment was ordered in and delivered to the store (at my request). In the interim, Luca had prepared my speaker cables (fitted with Chord banana plugs) so that all was ready when I went to collect the equipment. He then assisted me in taking the gear to my car.

Reply from Richer Sounds - Lichfield
Really helpful store manager at the Litchfield branch gave us exactly the deal we were hoping for

Reply from Richer Sounds - Lichfield
Tom was wonderful. He made up my speaker cables and banana plugs. He insisted! Worked really well. Really happy. Great service. We will return again.

Reply from Richer Sounds - Lichfield
I was able to try multiple headphones in my own time. I was not pressured to purchase, while being offered advice when request ed.
I was happy to purchase. Much better in person than direct from a website or chain store

Reply from Richer Sounds - Lichfield
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