Richer Sounds - Hull Reviews 

2,184
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

We've bought several TVs from Richer Sounds over the years. Good prices, warranties and great choices to choose from. They have always been very helpful both over the phone and in their shop (Hu... See more

Company replied

Rated 5 out of 5 stars

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... See more

Company replied

Rated 5 out of 5 stars

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... See more

Company replied

Rated 5 out of 5 stars

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,184)

23,626 reviews in the last 12 months

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Rated 5 out of 5 stars

OLED TV with soundbar purchase

Paul was very helpful to talk us through the options of OLED TVs and their features. That gave us valuable information on decision about the TV we have ordered.
Also he informed us of various deals available with the TV and emailed the options and costs in detail.
In addition he was kind to give us a demonstration on their media room of the various sound bar options and helped us compare them.
Very professional and of course they offer the best deals in the region.

We are awaiting the delivery of the goods, delivery is free as well on our purchase.

18 January 2026
Rated 5 out of 5 stars

excellent servie

Great service by staff, very helpful & informative

16 January 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Friendly service

I like shopping at richer sounds as the people there are friendly and helpful . Before visiting g I had rung as I was looking at a cd player to hook up to my yamaha amp I also needed one that would play recorded cds as my arcam would not after looking on line a d reading reviews I went for a arcam cd5 I did ask if it would play recorded cds and was told if it did not I could return it for a refund . I did buy it it was easy to set up and played all cds 💿 I put in the sound is fantastic i would say better than a lot of high end machines so many thanks again to richer sounds Hull

12 January 2026
Rated 5 out of 5 stars

Laurie, Hull store...

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

12 January 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

7 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

7 January 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

8 January 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

7 January 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

3 January 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

My go to shop for TV and Wifi

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

15 November 2025
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Tv purchase

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

2 January 2026
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great customer service.

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

8 November 2025
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

Fabulous

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

30 December 2025
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

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